Executive matters are delegated to the executive leadership team.

Andrew Haines, Chief Executive

Andrew Haines was appointed as Chief Executive and Board member of Network Rail in August 2018. Prior to this, he served as Chief Executive of the Civil Aviation Authority following a wide-ranging career in the rail industry, which included roles as Managing Director of South West Trains, and Managing Director of the Rail Division for First Group plc.

Susan Cooklin, Route Services Director

Skills and experience

Susan was previously group chief information officer at Network Rail. She has a wealth of industry knowledge and extensive experience in leading large and complex change programmes. Susan has developed strong relationships with stakeholders across a number of industries, including rail, financial services and technology.


Route Services supplies services that the route managing directors collectively decide are best provided from a single support team. This allows routes to benefit from economies of scale and allow Network Rail to optimise resources on a national basis. Route Services includes, business services, contracts and procurement, IT, supply chain and Network Rail consulting.

Jon Shaw, acting Group Director of Safety, Technology & Engineering

Skills and experience

Jon Shaw started his career as a British Rail maintanence trainee in the early 90's. He “re-joined” Network Rail in 2015 from Bombardier where he was Vice President Engineering responsible for the design development and maintenance engineering of Bombardier's trains across Europe, Middle East and Africa. Jon's previous roles also include Global Vice President Engineering for Ansalso STS based in Genoa, Italy and Company Manager for Lloyds Register Rail based in Hong King. A chartered engineer, Jon is a Fellow of both the IRSE and IET, a Board Member of both NR High Speed 1 and the Fragile X Society charity, acting Board Director of the RSSB and following the award of a gold scholarship holds an MBA with distinction from the University of Manchester.


Jon leads the Safety, Technology & Engineering (STE) function, which is the Technical Authority for Network Rail and encompasses asset management, engineering, operations, maintenance, R&D, quality, health, safety and wellness, sustainability, security and information.

Alex Hynes, Managing Director, Scotrail Alliance

Skills and experience

Alex Hynes was appointed Managing Director of the ScotRail Alliance on 1 June 2017.

Before joining the ScotRail Alliance, Alex was Managing Director of the Northern franchise for three and half years where he successfully delivered their best-ever customer satisfaction scores as well as record levels of employee engagement.

An experienced transport professional, Alex has almost 20 years of industry experience and a proven track record of delivering rail improvement and investment programmes.

Having spent his early career as a consultant for Halcrow Fox, Alex worked with the Office of Rail Regulation before joining the Go-Ahead Group in 2005 as Strategic Planning Manager and, in 2007, as Commercial Director at London Midland, and finally as Managing Director – Rail Development.

Alex is Chair of the Institution of Railway Operators and is a Fellow of the Chartered Institute of Logistics and Transport.


Alex is the Managing Director of the ScotRail Alliance, a close working relationship between Abellio ScotRail and Network Rail's Scotland Route. The aim is to improve Scotland's Railway for our customers by working collaboratively. While remaining separate companies, both organisations work to achieve common aims and objectives under Alex's leadership.

Jo Kaye, Managing Director, System Operator

Skills and experience

Jo joined the rail industry graduate training scheme in 1995 and worked in a number of operational management roles in Network Rail for the first years of her career. Jo has been route managing director for London North West route, and then more recently a director in the strategy and planning team. Jo was appointed director, Network Strategy and Capacity Planning. Jo holds an MSc in passenger transport management.


Jo leads the Network Strategy and Capacity Planning function, which is responsible for capacity planning and developing medium and long-term strategy and plans for Network Rail and Britain's rail network.

Caroline Murdoch, Group Communications Director

Skills & Experience

Caroline brings over 20 years’ experience from national communications, public affairs, crisis communication management, marketing and internal communications within both public and private sectors. Caroline was most recently deputy director (and director of corporate affairs) of the National Crime Agency and has previously held the posts of director of corporate affairs at Transport for London and Chief of Staff to the Commissioner of the Metropolitan Police. 


Caroline leads the corporate communications function, which is responsible for ensuring that Network Rail presents a consistent narrative about the company and its strategy. One of Caroline’s key accountabilities is to continue to integrate Network Rail’s long-term business strategy with its external stakeholder communications and internal employee engagement.

Francis Paonessa, Managing Director, Infrastructure Projects

Skills and experience

Francis joined Network Rail in 2014, having most recently been managing director UK, Bombardier. He started his career with shipbuilder Vosper Thornycroft in 1992, initially as a mechanical design engineer, and joined Bombardier in 2010 as president of UK rolling stock. Francis is a Chartered Engineer and a Fellow of the Institution of Mechanical Engineers.


Francis is leading the delivery of £25bn of infrastructure renewals and enhancements, comprising thousands of projects around the country aimed at delivering a bigger, better railway enabling more trains to run, at higher speeds with more seats and better facilities at stations up and down the country.

Alison Rumsey, Group HR Director

Skills and experience

Alison Rumsey is Group HR Director and Executive Committee member at Network Rail. As a Fellow of the Chartered Institute of Personnel and Development (CIPD), Alison has gained over 30 years’ experience in both the public and private sector; providing HR leadership to major organisations for: Infrastructure, Rail, Financial Services and Government.


In her role as Group HR Director, Alison acts as a role model for female professionals and an advocate for collaborative working. Her passion for putting people at the heart of an organisation is developing Network Rail into an inclusive and diverse organisation; a major requirement of the Network Rail People Strategy, for which she is accountable. Alison is working to make the rail industry an employer for everyone; through the 20by20 strategy (which aims to achieve a 20% female employee population by 2020) and through a focus on early engagement with young people and STEM subjects. She has recently established an effective approach to strategic workforce planning which will enable Network Rail to nurture and develop existing and emerging talent; creating the workforce of the future.

Stuart Calvert, Interim Managing Director, Group Digital Railway

Skills and experience

Stuart joined the Digital Railway team in September 2016 to lead the Early Contractor Involvement programme working closely with the supply chain.

He started his career as an engineering sponsored student with British Rail before specialising in project management and holds a Bachelor’s degree in Civil and Structural Engineering and a Master’s degree in project management. He has over 30 years’ experience in major rail and infrastructure projects throughout the UK and Europe working as a Client, Contractor, Consultant and Manufacturer having held senior executive roles with Railtrack, Bombardier Transportation and Jacobs Engineering. Most recently he has been Managing Director of an SME specialising in the design and manufacture of safety critical products used in rail and other specialist engineering industries.

Stuart has written and lectured on the subject of project stakeholder management and has a keen interest in skills development and training. He is a Board member of the National Skills Academy for Rail.


Stuart leads the Group Digital Railway programme at Network Rail, a rail industry initiative to organise and accelerate the changes needed to modernise signalling and train control using digital technology to improve capacity, connectivity, and reliability for customers.

Jeremy Westlake, Chief Financial Officer

Appointed to the board: 2016

Skills and experience

Jeremy leads the finance, property, legal, regulatory and corporate commercial functions for the Network Rail group. Jeremy was formerly senior vice president for finance at Alstom Transport in France and previously spent 14 years at Rolls-Royce in a range of senior finance and supply chain roles in the UK and the United States. Jeremy is a fellow of the Institute of Chartered Accountants in England and Wales and has a master’s in manufacturing from Cambridge University.


Jeremy leads the Finance function, which includes: group finance, treasury, internal audit and risk, planning and regulation, and long-term planning and funding.

The route managing directors are also members of our executive leadership team:

RouteManaging Director
AngliaMeliha Duymaz
Freight and National Passenger Operations (FNPO)Paul McMahon
London North Eastern and East Midlands (LNE&EM)Rob McIntosh
London North Western (LNW)Martin Frobisher
ScotlandAlex Hynes
South East John Halsall
WalesBill Kelly
WessexAndy Thomas
WesternMark Langman

For more in depth information about the role and authority of the executive committee, you can read our terms of reference.

Please note: The terms of reference for the former executive committee (part of executive leadership team) will remain in place until the new terms are drafted.