Executive matters are delegated to the executive leadership team.

Andrew Haines, Chief Executive

Andrew Haines was appointed as Chief Executive and Board member of Network Rail in August 2018. Prior to this, he served as Chief Executive of the Civil Aviation Authority following a wide-ranging career in the rail industry, which included roles as Managing Director of South West Trains, and Managing Director of the Rail Division for First Group plc.

Susan Cooklin, Route Services Director

Skills and experience

Susan was previously group chief information officer at Network Rail. She has a wealth of industry knowledge and extensive experience in leading large and complex change programmes. Susan has developed strong relationships with stakeholders across a number of industries, including rail, financial services and technology.


Route Services supplies services that the route managing directors collectively decide are best provided from a single support team. This allows routes to benefit from economies of scale and allow Network Rail to optimise resources on a national basis. Route Services includes, business services, contracts and procurement, IT, supply chain and Network Rail consulting.

Alex Hynes, Managing Director, Scotland's Railway

Skills and experience

Alex Hynes was appointed Managing Director of Scotland's Railway on 24 June 2019, following two years as Managing Director of the Scotrail Alliance.

Prior to this, Alex was Managing Director of the Northern franchise for three and half years where he successfully delivered their best-ever customer satisfaction scores as well as record levels of employee engagement.

An experienced transport professional, Alex has almost 20 years of industry experience and a proven track record of delivering rail improvement and investment programmes.

Having spent his early career as a consultant for Halcrow Fox, Alex worked with the Office of Rail Regulation before joining the Go-Ahead Group in 2005 as Strategic Planning Manager and, in 2007, as Commercial Director at London Midland, and finally as Managing Director – Rail Development.

Alex is Chair of the Institution of Railway Operators and is a Fellow of the Chartered Institute of Logistics and Transport.


Alex is the Managing Director of Scotland's Railway, a close working relationship between Abellio ScotRail and Network Rail in Scotland.

Scotland’s Railway covers a large geographical area from the Borders to Thurso at the far tip of the North East of Scotland. It provides rapid access along busy commuter routes to our 7 cities. It fulfils a variety of travel needs from business and leisure to daily commuter services, including cross border services; it supports rural services and the needs of freight customers alike.

Jo Kaye, Managing Director, System Operator

Skills and experience

Jo joined the rail industry graduate training scheme in 1995 and worked in a number of operational management roles in Network Rail for the first years of her career. Jo has been route managing director for London North West route, and then more recently a director in the strategy and planning team. Jo was appointed director, Network Strategy and Capacity Planning. Jo holds an MSc in passenger transport management.


Jo leads the Network Strategy and Capacity Planning function, which is responsible for capacity planning and developing medium and long-term strategy and plans for Network Rail and Britain's rail network.

Caroline Murdoch, Group Communications Director

Skills & Experience

Caroline brings over 20 years’ experience from national communications, public affairs, crisis communication management, marketing and internal communications within both public and private sectors. Caroline was most recently deputy director (and director of corporate affairs) of the National Crime Agency and has previously held the posts of director of corporate affairs at Transport for London and Chief of Staff to the Commissioner of the Metropolitan Police. 


Caroline leads the corporate communications function, which is responsible for ensuring that Network Rail presents a consistent narrative about the company and its strategy. One of Caroline’s key accountabilities is to continue to integrate Network Rail’s long-term business strategy with its external stakeholder communications and internal employee engagement.

Stuart Calvert, Interim Managing Director, Group Digital Railway

Skills and experience

Stuart joined the Digital Railway team in September 2016 to lead the Early Contractor Involvement programme working closely with the supply chain.

He started his career as an engineering sponsored student with British Rail before specialising in project management and holds a Bachelor’s degree in Civil and Structural Engineering and a Master’s degree in project management. He has over 30 years’ experience in major rail and infrastructure projects throughout the UK and Europe working as a Client, Contractor, Consultant and Manufacturer having held senior executive roles with Railtrack, Bombardier Transportation and Jacobs Engineering. Most recently he has been Managing Director of an SME specialising in the design and manufacture of safety critical products used in rail and other specialist engineering industries.

Stuart has written and lectured on the subject of project stakeholder management and has a keen interest in skills development and training. He is a Board member of the National Skills Academy for Rail.


Stuart leads the Group Digital Railway programme at Network Rail, a rail industry initiative to organise and accelerate the changes needed to modernise signalling and train control using digital technology to improve capacity, connectivity, and reliability for customers.

Jeremy Westlake, Chief Financial Officer

Appointed to the board: 2016

Skills and experience

Jeremy leads the finance, property, legal, regulatory and corporate commercial functions for the Network Rail group. Jeremy was formerly senior vice president for finance at Alstom Transport in France and previously spent 14 years at Rolls-Royce in a range of senior finance and supply chain roles in the UK and the United States. Jeremy is a fellow of the Institute of Chartered Accountants in England and Wales and has a master’s in manufacturing from Cambridge University.


Jeremy leads the Finance function, which includes: group finance, treasury, internal audit and risk, planning and regulation, and long-term planning and funding.

Martin Frobisher, Group director, Safety, Technical & Engineering 

Skills and Experience 

Martin takes on the role of Group director for STE after most recently leading the London North Western route. In 1998, he joined Railtrack as Contracts Manager for the infrastructure maintenance contracts in the Manchester area.  

Over the last 18 years, he has undertaken various railway maintenance, safety and operational roles. These roles have included General Manager for the West Coast main line north of Crewe, Head of Safety for infrastructure maintenance and Managing Director for the East Midlands route. Martin  is a chartered mechanical engineer. 


Martin leads the Safety, Technical and Engineering (STE) function is the technical authority for Network Rail. It drives better train performance and safety through technical leadership, providing assurance and expert support to the business across asset management, engineering, maintenance, operations, health and wellbeing, safety, security, quality, environment and sustainability and information management. 

Nick King, Managing Director, Network Services 

Skills and Experience 

Nick joined the rail industry in 1986 and has worked in Australia, South East Asia and the UK. During this time, he has been responsible for a variety of roles, including railway operations, fleet service provision and strategy development. Experiences include timetable and roster development, network control, operations management, fleet introduction and fleet asset management. In his last role as Executive General Manager Citytrain, Queensland Rail, Nick was responsible for the safe and reliable operation of the Citytrain Network, along with the strategic management of the operating assets and staff required to be a world class service provider. Nick joined Queensland Rail in mid-2017 and was responsible for stabilising and improving performance across all KPIs, including Customer Satisfaction, On Time running and Safety. Nick’s team also planned and delivered the heavy rail services for the April 2018 Commonwealth Games.  

Nick is a Chartered Engineer, holds a BSc (Hons) in Production Engineering and is a Member of the Institute of Engineering and Technology.  


Nick is the Managing Director for the Network Services directorate which co-ordinates national initiatives that impact the operational railway such as freight, incident management, security and performance.  

Region Managing Directors

Our five Network Rail regions – Eastern, North West and Central, Scotland’s Railway, Southern and Wales & Western – support our routes. They provide assurance, shared services and support to help the routes deliver for passengers and customers. Regions are designed to better reflect the needs of and promote closer relationships with our customers and stakeholders – driving better train performance for passengers and freight users.  

Each is led by a region’s managing director who are part of the executive leadership team at Network Rail. 

Rob McIntosh, Managing Director, Eastern region 

Skills and Experience 

Rob started his rail career by becoming a Railtrack graduate. As Vice President Delivery at Invensys Rail Northern Europe, Rob was involved with mainline UK and London Underground projects as well as those in Europe and Asia. In 2014 Rob became Regional Director for Infrastructure Projects – Scotland and North East, and most recently was Route Managing Director for London North Eastern and East Midlands. 


Rob leads the Eastern region operating some of the busiest rail lines in the country, transporting large numbers of commuters to and from busy cities including Newcastle, Leeds, Sheffield, Derby, Norwich, Cambridge and London. It’s also home to other major transport hubs including three airports and 13 freight ports.  

Tim Shoveller, Managing Director, North West and Central region 

Skills and Experience 

Tim has 25 years’ experience in the rail industry, initially joining British Rail as a Guard at Guildford. Most recently Tim was Managing Director of Stagecoach Rail, with responsibility for Stagecoach Group's rail businesses.  

Previously, as MD of South West Trains, he has led the development of both Alliance working with Network Rail and a radical capacity enhancement scheme that will increase peak capacity by 30%. 

Earlier career highlights included roles as Managing Director at East Midlands Trains, Business Development Director at Virgin Trains, Operations Director at Midland Mainline, Wessex Trains and senior positions at Eurostar.  

Tim is also a Fellow and Board member of the Institution of Railway Operators and is passionate about developing people and skills within the industry. He is Chairman of the Railway Benefit Fund charity, which supports current and former employees and their families. 


Tim leads the North West & Central (NW&C) region with infrastructure running from London Euston and Marylebone in the south through the Chiltern and West Midlands regions, the North West of England and Cumbria before joining with Scotland at Gretna.  

It is home to the West Coast Mainline, the busiest mixed-use railway in Europe, serving London, Birmingham, Manchester, Liverpool, Edinburgh and Glasgow.  

John Halsall, Managing Director, Southern region 

Skills and Experience  

John has been with Network Rail since 2009 following an 18 year career with Thames Water. Prior to taking on the role of managing director for the Eastern Region, John jointly led the successful alliance between the Wessex Route and South West Trains from September 2015 and joined South East route in July 2016 where close working with train operators has seen the creation of joint performance teams, shared operations and direct communications to passengers.  


John leads the Southern region, serving passengers and freight operators across the busiest and rail lines in the country, transporting large numbers of commuters to London and other employment hubs from Devon in the West to  Kent in the East and links Wessex, Sussex and Kent as well as Network Rail High Speed.  

The region also serves channel routes to Europe, major ports and Gatwick and Southampton airports, transporting large numbers of leisure travellers to south coast resorts and other tourist destinations. 

Mark Langman, Managing Director, Wales & Western 

Skills and Experience 

Mark Langman started his career as a British Rail apprentice in 1986. He has held roles across the railway industry in control rooms, operations management, performance management and strategic development. He became Wales & Borders Route Managing Director for Network Rail in June 2011, moving over to Western Route in September 2015. He is an honorary Fellow of the Royal Institution of Chartered Surveyors. In June 2019 he became the first Managing Director for the new Wales and Western regional business. 


Mark leads the Wales and Western Region, supporting passengers and freight services in Wales, the Thames Valley, West of England and the South West Peninsula, and transporting commuters to key employment hubs including London, Cardiff, Bristol, Birmingham, Manchester and Liverpool. The regions directly serves London Heathrow, Europe’s busiest international airport and provides connections to Cardiff, Bristol, Birmingham, Manchester, and London Gatwick airports.  

Working through our Alliance with GWR on Western route and through our close working relationship with TfW in Wales, we are delivering a number of projects to create more capacity on the network, reduce journey times and improve facilities for passengers.  

For more in depth information about the role and authority of the executive committee, you can read our terms of reference.

Please note: The terms of reference for the former executive committee (part of executive leadership team) will remain in place until the new terms are drafted.