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Staying safe and secure

We take safety and security seriously, but we need your help to keep yourselves and others safe by reporting any unusual items or activity on the railway.

Network Rail employee and British Transport Police officer on escalator at station.

See It. Say It. Sorted.

See It.

Please remain vigilant for anything that seems out of place or unusual on trains or at stations. This could include:

  • Someone being somewhere they shouldn’t be, for example trying to get through a door marked ‘no entry’
  • An unattended bag
  • Someone checking security arrangements, for example filming CCTV cameras at a station
  • Someone avoiding rail staff and police officers
  • Someone who could be concealing something under their clothing.

Say It.

If you see something that doesn’t feel right, our staff and the British Transport Police (BTP) want to hear from you. Let us decide if what you have seen or what you know is significant. You should tell a member of rail staff or a police officer what you have seen.

You can also call BTP on 0800 40 50 40, or text on 61016

In an emergency, always call 999.

Sorted.

We will check any information you give us thoroughly. Every day we receive reports about suspicious and unusual activity from members of the public and we take your information seriously.

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