Serving a busy commuter town with trains to the City

Guildford station opened in 1845 and serves the town of Guildford in Surrey with services to London Waterloo, Reading and Portsmouth.

Guildford station

Station opening hours

Monday – Saturday: 01:00 – 04:00
Sunday (Sunday times can vary): 01:00 – 06:00

Tickets and travel information

National Rail Enquiries
03457 48 49 50

Textphone: 0345 60 50 600
Welsh language line: 0345 60 40 500

Website: nationalrail.co.uk

Station enquiries

General station enquiries: 0345 6000 650

Find your way around using the Guildford station map (PDF 579 KB)

British Transport Police

The British Transport Police office is located on Platform 1.

For help call 0800 40 50 40 (24 hours), text 61016 or speak to a member of station staff. In an emergency call 999.

Face coverings

You must wear a face covering for the full duration of your journey on public transport in England, Scotland and Wales.

You could be fined up to £6,400 if you refuse to wear a face covering. Find out more about specific exemptions.

Car

Car parks are located on Guildford Park Road and Walnut Tree Close. Parking prices are available on the National Rail enquiries website.

Sat nav / route finder postcode: GU1 4UT

Bicycle

If you want to take your bike on a train, please check with the train operator first.

Bike storage is available near the Walnut Tree Close exit. There are 378 covered spaces available.

Cycle hire

Brompton Dock operate a cycle hire scheme from Guildford station, more information can be found by visiting bromptondock.co.uk or calling 0208 232 3931.

Car hire

Car hire is available outside the Walnut Tree Close exit to the station from Hertz Car Rentals. More information can be found online hertz.co.uk or by calling 01483 536677.

Train

For information about trains to and from Clapham Junction visit National Rail Enquiries or call 08457 48 49 50.

Bus

Information about local bus routes on the Surrey County Council website

Taxi

Taxis are available from the Guildford Park Road and Walnut Tree Close exits from the station.

Tickets and information

Ticket office

Ticket office opening times:

Monday – Friday 06:10 – 22:00

Saturday 06:10 – 22:00

Sunday 06:20 – 22:00

Ticket machines

The main ticket office is located near the Walnut Tree Close exit to the station and ticket machines are also available near the Guildford Park Road exit.

Information

The station information desk is located near the Walnut Tree Close exit to the station.

Toilets and baby care

Toilet facilities are available on platform 1.

Lost property

If you lose an item on a train, please contact the train company.

For items handed in at the station, please call customer services on 0345 6000 650

Waiting room

Waiting rooms are located on platforms 3-8.

There are seats on all platforms.

Wi-Fi

Wi-Fi is not available at this station.

Cash machines

There are ATMs located in the station concourse near the Walnut Tree Close exit.

Water fountain

The water fontain is located on platform 2 adjacent to the public toilets and the telephone box

Requesting assistance

Coronavirus information: Book passenger assistance as you normally would. Please wear your own face covering and our staff will do likewise, this reduces the risk to you and our staff. At our stations we have face coverings and hand sanitiser available to help us help you.

Station accessibility

Step free access – There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance. There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of station staff.

Induction loop – available on all platforms.

Accessible Booking Office Counter – A low height ticket office counter is located within the main booking hall.

Customer Help Points – Help points are available on all platforms.

Accessible toilets – The toilets are located on Platform 2, next to the subway ramp. A radar key is available from station staff upon request.

SignLive

If you are a BSL user visiting this station, you can use SignLive to connect to an online professional BSL interpreter for free.

You only need to register with SignLive once, via Google, Facebook or email, and you will be able to communicate with the station team quickly via SignLive’s Community Directory. You can find out more on the SignLive website.

RoomMate

RoomMate is an electronic, wall-mounted device, which offers blind and visually impaired passengers bespoke audio description in some of our station accessible toilets. High visibility door signs will be in place to indicate that the facility has an ADi RoomMate installed.

On entering the accessible toilet an audio announcement is triggered and the unit advises that a recorded description of the room is available.

If the user is visually impaired and requires the description, they are then given the instruction to wave their hand in front of the unit to activate it. You can find out more about RoomMate at the Easy Accessibility website.

 

View the PDF below to search for food, drink and shopping outlet opening hours and services at Guildford station.

Guildford

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