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Who we are

We own, repair and develop the railway infrastructure in England, Scotland and Wales.

That’s 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We manage 20 of the country’s largest stations, while all the rest – over 2,500 – are run by the train operating companies.

Who we are and what we do

We exist to get people and goods where they need to be and to support our country’s economic prosperity.

Our purpose

Is to get people and goods where they need to be, and to support Great Britain’s economic prosperity.

Our role

Is to run a safe, reliable and efficient railway, serving our customers and communities.

Putting passengers first

We’re becoming a company that is on the side of passengers and freight users. A company that is easy to engage with and is an efficient and dependable partner; a company people are proud to work for.

Sustainability

Caring for our planet is important to us. Rail is already the greenest form of public transport and we’re on a journey to a cleaner, greener future. Find out more about our plans for a more sustainable railway.

Our culture

We empower our people to always be safe. To care about the railway, its users and each other, and put teamwork at the heart of all that we do.

How we’re organised

As a public sector arm’s length body of the Department for Transport, we retain the commercial and operational freedom to manage Britain’s railway infrastructure in England, Wales and Scotland within regulatory and control frameworks.

Recommended stories

View our latest stories from around the network.

Week on the Network

There’s always something happening on the railway. Our Week on the Network series keeps you right up to date with everything we’re doing, every seven days. Be sure to subscribe on YouTube and never miss an episode!

Week on the Network (YouTube)

In the news

Latest news from Network Rail.

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Get in touch

We have a number of ways you can get in touch. Visit our contact us page for more information.

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