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Putting passengers first

We’re creating a more customer focussed, service driven organisation that puts passengers first.

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Our regions

The rail network is divided into five regions across the country.

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Delays explained

What we’re doing to minimise disruption and how delays can affect your journey Delays are very frustrating, which is why we...

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Putting passengers first

Network Rail is changing....

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Our regions

Our five regions are...

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Delays explained

What we’re doing to...

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Careers

Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges - but also tremendous opportunities.

Communities

The railway touches almost every community in Britain. Our work not only impacts the millions who travel by rail daily, but also our lineside neighbours and the natural environment that shares space with our infrastructure.

Stories around our network

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Extreme weather response update

Feb 24, 2020

Extreme weather across Britain has caused significant disruption and damage to the railway. Our teams have worked around in the clock in certain areas to respond to issues caused by Storm Ciara, Storm Dennis and...

Week on the Network 24.02.20

Feb 24, 2020

Network Rail works hard to improve the railway each week. We cater for 4.8m rail journeys every single day, while simultaneously delivering an ambitious, multi-billion pound Railway Upgrade Plan. We're renewing and upgrading 20,000 miles of track,...

Putting passengers first: February

Feb 24, 2020

Putting passengers first isn’t all about delivering large-scale infrastructure projects and railway improvements. It’s doing what we can to make journeys easier and more convenient for the millions of travellers who use the railway every day. That’s...

Happy birthday Glasgow Queen Street: seven things you didn’t know

Feb 21, 2020

Glasgow Queen Street station - currently the site one of our biggest improvement projects - is 178 years old this week. This year we will complete a huge upgrade of the Victorian station, to give...

Find us on Twitter

🚄 A year ago today, the first electric trains began running on the Shotts line in Scotland after we completed a £16… twitter.com/i/web/status/1…
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