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Putting passengers first

We’re creating a more customer focussed, service driven organisation that puts passengers first.

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Our regions

The rail network is divided into five regions across the country.

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Delays explained

What we’re doing to minimise disruption and how delays can affect your journey Delays are very frustrating, which is why we...

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Putting passengers first

Network Rail is changing....

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Our regions

Our five regions are...

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Delays explained

What we’re doing to...

employee with construction backdrop

Careers

Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges - but also tremendous opportunities.

Communities

The railway touches almost every community in Britain. Our work not only impacts the millions who travel by rail daily, but also our lineside neighbours and the natural environment that shares space with our infrastructure.

Stories around our network

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Routes out of Homelessness: Railway Children

Feb 19, 2020

This month we teamed up with charity Railway Children with a sleep-out to help raise awareness of homelessness across Britain. Our second annual sleep-out event at railway stations was the latest effort to promote charitable...

Bristol Temple Meads our most improved railway station

Feb 19, 2020

Bristol Temple Meads has become our most improved railway station, according to a survey, following substantial upgrades to the Bristol area. Bristol Temple Meads achieved a passenger satisfaction score of 83%, up 12 percentage points...

Storm Dennis - how we’re responding

Feb 17, 2020

This weekend, Storm Dennis caused widespread disruption to the railway - just days after Storm Ciara. Our teams are working around the clock to respond to problems caused by the severe weather and get passengers...

People and the railway: 75 years of Brief Encounter

Feb 14, 2020

This Valentine’s Day we mark 75 years of a British romance classic that today draws thousands of visitors to a small railway station in Lancashire. The popularity of a tourist attraction at the working Carnforth...

Find us on Twitter

🚉 The Sweaty Betty express is coming to London King's Cross station on Saturday 29 February. All aboard here ➡️… twitter.com/i/web/status/1…
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