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Putting passengers first

We’re creating a more customer focussed, service driven organisation that puts passengers first.

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Our regions

The rail network is divided into five regions across the country.

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Delays explained

What we’re doing to minimise disruption and how delays can affect your journey Delays are very frustrating, which is why we...

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Putting passengers first

Network Rail is changing....

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Our regions

Our five regions are...

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Delays explained

What we’re doing to...

employee with construction backdrop

Careers

Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges - but also tremendous opportunities.

Communities

The railway touches almost every community in Britain. Our work not only impacts the millions who travel by rail daily, but also our lineside neighbours and the natural environment that shares space with our infrastructure.

Stories around our network

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Delivering railway upgrades this Christmas

Dec 11, 2019

This Christmas and New Year more than 20,000 railway staff will deliver 386 projects to provide better and more reliable services for passengers. The railway is up to 50% quieter than usual over bank holidays,...

Why can’t normal train services run on snow and ice?

Dec 11, 2019

Preparing for winter is a crucial task at Network Rail. We work hard throughout the season to minimise delays but ice and snow present unique challenges to the network. Low temperatures can cause points - movable sections of...

Purple Light Up

Dec 3, 2019

Network Rail is turning purple to celebrate International Day of Disabled Persons. On 3 December, we and the rail industry are celebrating the economic and leadership contribution of disabled employees with purple – the colour of disability....

Safety warning after lorry smashes through level crossing

Nov 28, 2019

We’re issuing a fresh warning to drivers about the dangers of level crossing misuse after a lorry smashed through a barrier last Friday. We have shared CCTV footage of the incident in Hartlebury, Worcestershire, which...

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