Bristol’s oldest and largest railway station

Bristol Temple Meads was designed by the British engineer Isambard Kingdom Brunel and opened in August 1840 as the western terminus of the Great Western Railway from London Paddington.

To meet the demand of the increasing number of trains passing through Bristol Temple Meads the station was extended in 1870 and again in 1930, then 1965 saw the closure of the original platforms.

Passenger numbers have been increasing year on year, with around 10 million passengers passing through the station each year.

Explore the information on this page and across our social channels to learn more about Bristol Temple Meads.

Tickets and travel information

National Rail Enquiries
03457 48 49 50

Textphone: 0345 60 50 600
Welsh language line: 0345 60 40 500

Station enquiries

General station enquiries: 03457 11 41 41

Find your way around using the Bristol Temple Meads Station Map.

British Transport Police

The British Transport Police helpdesk is on platform 3.

For assistance call 0800 40 50 40 (24 hours) or speak to any member of station staff. In an emergency call 999.

British Transport Police in our stations

Car

The station is clearly signed from the main entrance and the road as you approach the station.

For passengers with restricted mobility, see the disabled access section.

Sat nav / route finder postcode: BS1 6QF

Car hire

Europcar have an office on platform 3.

Bicycle

If you want to take your bike on a train, please check with the train operator first.

Cycle hire

Brompton bike hire is available from the long-stay car park.

Train

For information about trains to and from Temple Meads visit National Rail Enquiries or call 08457 48 49 50.

Bus

FirstGroup and the Hospital Free Shuttle Bus serve the station.

For more information visit the Travelwest website.

Taxi

The taxi rank is on the station forecourt. For more information visit traintaxi.

Bristol International Airport

The Airport Flyer (A1) runs daily up to every 8 minutes from the station forecourt. The service runs directly to Bristol Airport in about 30 minutes.

Ferry

Ferries leave from Temple Quay (timetable and tariff).

Ticket office

Ticket office opening times:

  • Monday to Friday 05:30 – 21:30
  • Saturday 05:30 – 21:30
  • Sunday 06:45 – 21:30

For advance tickets, go to the advanced travel sales office.

Ticket machines

Can be found by:

  • the station entrance
  • the ticket office

For tickets, train times and real-time information visit National Rail Enquiries03457 48 49 50.

Information

The information desk is located by the stairs to the subway near platform 4.

Toilets and baby care

Women

  • Subway level, by stairs to platform 3

Men

  • Subway level, by stairs to platform 3

Baby care

  • Subway level, by stairs to platform 3; accessible by wheelchair

Accessible

  • Next to the customer information point by the stairs on platform 4; Radar key required
  • By the waiting room on platform 13-15; Radar key required

 

Lost property

If you lose an item on a train, please contact the train company or alternatively visit the lost property page on the Great Western Railway site.

For items handed in at the station, go to the lost property office on the subway concourse:

  • Monday to Friday 08:00 – 17:45

Waiting room

Located at platforms 13–15 and 5–7 (customer lounge).

There are seats on all platforms.

Trolleys

Trolleys are available from several sites around the station. A £1 coin deposit is required, which will be refunded when the trolley is returned.

Wi-Fi

Wi-Fi is not available at this station.

Cash machines

There are ATMs on the subway level concourse and by the booking hall.

Photo booth

Can be found in the advanced travel sales office and on platform 3.

Telephones

Are available and can be found in three locations:

  • ticket hall
  • platforms 5, 11, 12
  • subway concourse.

Short stay car park

For pricing and general car park information, please visit APCOA parking.

Accessible parking

There are no Blue Badge spaces, but there is level access to the station.

About the car parks

Postcode: BS1 6QF

The station car parks are managed by APCOA0345 222 4224.

They have been awarded the Park Mark.

Complaints and refunds should be emailed to: NWRparkingrefunds@apcoa.com

Bicycle parking

Bicycle racks are located on platform 3.

Brompton bike hire is available in the long-stay car park.

For information about taking your bike on the train see the to and from section.

Long stay (inside and outside)

For pricing and general car park information, please visit the APCOA parking web page.

Accessible parking

11 Blue Badge spaces are available. The normal tariff applies.

Station accessibility

Step free access: throughout – there are lifts to the platforms and some facilities. There is no dropped curb at the drop-off point at the front of the station.

Induction loops: in the ticket office.

Low ticket counter: no, but there are low-level ticket machines by the entrance and by the ticket office.

Requesting assistance

Please contact your train operator, ideally 24 hours in advance.

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Alternatively, ask any member of the station team.

The assisted travel meeting point is at the customer information office on platform 3.

Accessible toilets

  • Near the stairs to the subway by platform 3
  • By the waiting room on platform 13–15

Wheelchairs

Assistance staff have access to wheelchairs for use around the station.

Getting to and from the station

Car

Pick up / set down: Short Stay Car Park outside the station entrance. There is no dropped curb.

Taxi

Taxi rank: at the station entrance.

Accessible taxis are available.

For more information visit traintaxi.

Click on the link below to search for food, drink and shopping outlets at Bristol Temple Meads station.

Bristol Temple Meads