Bristol Temple Meads
Bristol’s oldest and largest railway station
Designed by Isambard Kingdom Brunel and opened in 1840 as the western terminus of the Great Western Railway. Over the years, the station has grown bigger to welcome more trains and more people. Today, millions of passengers travel through Bristol Temple Meads every year.
Bristol Temple Meads station, Station Approach, off Bath Road, Bristol, Bristol,, BS1 6QF
Open in Google MapsThe ticket office will have the following changes to planned opening hours:
Sunday 12th April 06:45 – 15:30
Tickets can be bought from the ticket machine or digitally.
At a glance
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Monday – Friday: 06:15 – 21:30
Saturday: 06:15 – 21:30
Sunday: 07:00 – 21:30
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Ticket buying and collection
Ticket Office
Situated by the ticket office.
Monday – Friday: 06:15 – 21:30
Saturday: 06:15 – 21:30
Sunday: 07:00 – 21:30
Collect tickets at ticket machine
Ticket machines
Ticket Machine, Bonapartes
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket buying and collection, Main Station Entrance
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Oyster
No
No
No
Smartcards
Yes
Yes
Station facilities and services
Yes
Available
Free Network Rail Wi-fi – #FreeStationWiFi
Available
See the Station Retail Directory for Bristol Temple Meads station on Network Rail's website.
Available
See the Station Retail Directory for Bristol Temple Meads station on Network Rail's website.
No
Not available
Monday – Friday: 08:00 – 18:00
Saturday: 09:30 – 16:30
Sunday: Unavailable
Great Western Railway – For details visit: https://www.gwr.com/help-and-support/lost-property
03457 000 125
Available
The ATM machine is located in the Midland Shed, next to the side entrance to the main booking hall from the Friary.
Available
The Post Box is located by the main gateline
Key information
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Step-free access Step-free category A: Compliant step-free access to all platform(s)
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Station accessibility
Step-free category A, Compliant step-free access to all platform(s)
Lifts to all platforms and facilities. Ticket office is also step free.
- Ticket barriers, Bonapartes
- Queen Ann Ticket barriers
- Ticket barriers, near Platform 3
- Ticket barriers, Main Station Entrance
Yes
Ramps are kept at this station to provide assistance
There are tactile warnings on all platforms
Available
The Passenger Assist office is located next to the ticket office via the main station entrance.
Assistance Meeting Point
Induction loops are at designated listening areas
Yes
Staff assistance
Monday – Friday: 05:30 – 01:30
Saturday: 05:30 – 01:30
Sunday: 08:00 – 01:30
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance – now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- No
Yes – from information point
Yes – from ticket office
Yes – from help point
Announcements
ArrivalScreens
DepartureScreens
Announcements are made both visually and audibly
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Toilets and baby changing
Toilets
Ladies, Gents and Baby Change are located in the Passenger Subway. The Baby Change is located next to the Ladies Toilets. An additional Baby Change facility is also located in the Accessible Toilet on Platform 13/15.
Accessible Toilets are located on Platform 3 by the Help Desk and on Platform 13/15.
Additional Ladies Toilets are located on Platform 10/12.
Accessible toilet, Platform 3
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet, Platforms 13 & 15
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Male toilet, Pedestrian Subway
Female toilet, Pedestrian Subway
Female toilet, Platforms 10/12
Lifts
Lift, Platform 3
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift, Platform 5 & 7
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Lift, Platform 9 & 11
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths greater than 1.1m wide
Lift, Platform 13 & 15
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Getting to and from the station
Car parking
Short Stay car park
There is/are 7 accessible bay(s) available at this car parking location
7
There is accessible parking in a car park
The car park bays measure less than 2.4 metres x 4.8 metres
There are no roadside bays
There are No EV Charging points available in the accessible bays
There are no EV charging points in standard parking bays
Ramps cannot be deployed from the rear or side of a vehicle
There is no Help Point close to the accessible parking
Station Car Park
APCOA Parking (UK) Limited
- 0345 165 2030
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- –
- http://www.apcoa.co.uk
- Monday to Friday: 24 Hours
- Saturday: 24 Hours
- Sunday: 24 Hours
374 spaces
Parking charges apply
- Daily: £14.30
- Weekly: £100.10
- Monthly: £268.00
- 3 months: £504.00
- Annual: £1,463.00
There is/are 18 accessible bay(s) available at this car parking location
18
There is accessible parking in a car park
The car park bays measure less than 2.4 metres x 4.8 metres
There are no roadside bays
There are No EV Charging points available in the accessible bays
There are no EV charging points in standard parking bays
Ramps can only be deployed from the rear of a vehicle
There is no Help Point close to the accessible parking
Drop-off / Pick-up points
Passenger assist meeting point is within the station reception in the booking hall.
Drop off and Pick Up Point, Station Approach
- This is a drop-off point only
- There is space for up to 3 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
- There is no Help Point close to the drop-off and/or pick-up point
Cycling
Bicycle storage
450 spaces
Please note cycles can be carried on our trains free of charge.
Stands
Cycle parking is available on Station Approach and within the long stay carpark. The long stay carpark holds up to 264 car park spaces and there is 116 cycle spaces on station approach outside Queen Anne Gate.
No
Yes
Transport links
Bus
Buses can be found on the station forecourt and on the main road Temple Gate, situated at the bottom of Station Approach road.
To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
To reach Temple Gate; follow the footpath to the bottom of Station Approach. Bus stops are situated on both sides of Temple Gate.
Information on bus services, including city centre map, timetables and live service information can be found in the ticket hall.
Ferry services connecting Bristol city centre can be found at Temple Back East. To reach the landing stage; exit through the ticket barriers, walk through the ticket hall, and exit through the side entrance marked for The Friary.
Information to plan your onward journey is available in a printable format here.
Taxi
Taxi rank, Station Approach
- The taxi rank is uncovered
- Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
Airport
A dedicated Airport Flyer bus service connects Bristol Temple Meads and Bristol Airport, with the journey taking approximately 25 minutes. Buses operate 24 hours a day and at peak times, leaves up to every 8 minutes.
The Airport Flyer can be found on the station forecourt. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.
For more information, including timetables and ticket prices, please click here.
At the station
Lounges and waiting areas
Available
Waiting Rooms are located on Platform 5/7 and on Platform 13/15
Waiting Room, Platform 5 & 8
- The doors to the waiting room are manually operated
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated and cooled
- There is no Help Point close to the waiting room
- There is seating available in view of the Customer Information Screen and trains in the waiting room
Waiting Room, Platform 13 & 15
- The doors to the waiting room are manually operated
- There is seating with no backrests but armrests on both sides
- The waiting area is capable of being heated and cooled
- There is no Help Point close to the waiting room
- There is seating available in view of the Customer Information Screen and trains in the waiting room
Available
Unavailable
There is no quiet room at this station
There is no multi-faith room at this station
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The platforms are level with the Main Entrance of the station
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There are tactile warnings on all platforms
Platform facilities
There is/are 16 platform(s) at this station
The platforms are level with the Main Entrance of the station
There are tactile warnings on all platforms
Platform 1
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 3
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 4
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 5
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 6
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 7
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 8
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 9
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 10
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 11
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 12
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 13
- There is seating/waiting under a roof or canopy on this platform
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 13
- There is seating/waiting under an open-sided shelter on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 15
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 15
- There is seating/waiting under an open-sided shelter on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Help and support
- Announcements
- ArrivalScreens
- DepartureScreens
- Yes – from information point
- Yes – from ticket office
- Yes – from help point
No
Induction loops are at designated listening areas
Yes
Announcements are made both visually and audibly
Yes
There are information points
There is accessible printed information available
Monday – Friday: 05:30 – 01:30
Saturday: 05:30 – 01:30
Sunday: 08:00 – 01:30
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
British Transport Police
The British Transport Police helpdesk can be accessed from station front.
For help call 0800 40 50 40 (24 hours), text 61016 or speak to a member of station staff. In an emergency call 999.
British Transport Police in our stations
Shop, Eat & Explore
Train operators at this station
Train operators sell tickets and provide the train services.
- CrossCountry – long distance services across the whole country from cities in Scotland all the way to the south and Cornish coasts
- Great Western Railway – trains between London, Reading, Bristol, Plymouth, Penzance, Cardiff and Swansea