A better, brighter station for Edinburgh

Waverley station opened in 1846 and was rebuilt between 1892 and 1902. It lies between the old town and modern Edinburgh, adjacent to Princes Street, Edinburgh Castle and the Princes Street Gardens.

In addition to playing a unique role in Scotland’s history, Waverley station is vital to the country’s economic success, by delivering capacity for new rail lines such as the Airdrie-Bathgate rail link and Borders Railway, and supporting the Edinburgh-Glasgow improvement programme and the Intercity Express programme.

In a £130m investment programme, Edinburgh Waverley station has been transformed to create an environment that meets passengers’ 21st century needs while preserving Waverley’s rich heritage.

Explore the information on this page and across our social channels to learn more about Edinburgh Waverley.

Station opening hours

  • Monday to Saturday: 04:00 – 00:45
  • Sunday: 06:00 – 00:45

Tickets and travel information

National Rail Enquiries
03457 48 49 50

Textphone: 0345 60 50 600
Welsh language line: 0345 60 40 500

Station enquiries

General station enquiries: 03457 11 41 41

Find your way around using the Edinburgh Waverley Station Map.

British Transport Police

The British Transport Police station is next to platform 19.

For assistance, call 0800 40 50 40 (24 hours) or speak to any member of station staff. In an emergency call 999.

British Transport Police in our stations

Car

Private cars can no longer enter the station.

Pick-up / drop-off points:

  • Calton Road, sat nav postcode EH8 8DL
  • Market Street, EH1 1DE
  • New Street car park (free for 40 minutes), EH8 8BH

Pedestrians

The entrances are all step-free:

  • Princes Street
  • Market Street
  • Calton Road (via lift)
  • Waverley Bridge (via ramp)

Bicycle

If you want to take your bike on the train, check with the train operator first.

Taxi

The taxi rank is on Market Street. The rank inside the station has closed.

For more information visit traintaxi.

Train

For information about train services to and from Edinburgh Waverley go to National Rail Enquiries or call 03457 48 49 50.

Bus

Airport buses and city tours leave from Waverley Bridge regularly through the day.

Local buses leave from Princes Street and North Bridge.

Buses for the rest of Scotland leave from St Andrew’s Square or Waterloo Place.

Journey planner, timetables and live information are available from Traveline Scotland.

Trams connect the city centre with Edinburgh Airport. The nearest stop is on St Andrews Square. More information can be found at EdinburghTrams.com.

Tickets and information

Travel centre
Tickets for all destinations and train companies are available.

Tickets for today:

  • Monday to Saturday 05:00 – 24:00
  • Sunday 07:00 – 24:00

Advance tickets:

  • Monday to Sunday 09:30 – 18:30

The travel centre is run by London North Eastern Railway (LNER).

Ticket machines
All sell tickets for all destinations and train companies.

ScotRail ticket office
On platform 14, open 06:30 – 23:30 (seven days)

Information booths

  • Train information (on concourse) 09:00 – 17:00 (seven days)
  • ScotRail information (on concourse) 09:30 – 16:30 (seven days)

For tickets, train times and real-time information visit National Rail Enquiries, call 03457 48 49 50, or contact your train company.

Toilets and baby changing

Men, women, accessible, baby change: near the ticket office.

  • Monday to Saturday 04:00 – 23:45
  • Sunday 06:00 – 23:45

Showers

Men’s and women’s showers are in the toilet block. The price is £5.

Shower facilities are not accessible to wheelchair users.

Cash

There are ATMs in the station.

Telephones

Payphones: concourse, and platform 14.

Textphone: concourse opposite the post box.

Car hire

Europcar and Enterprise have an office by platform 2. The vehicles are in the New Street car park.

 

Lost property

At the station
Items handed in at the station are kept in the left luggage office. Report a lost item online.

Lost property counter hours:

  • Monday – Sunday 07:00 – 23:00

Onboard a train
Items left on trains are kept by the train company.

Left luggage

You can leave luggage at Excess Baggage Co on platform 2 near the Calton Road entrance.

  • Monday to Sunday 07:00 – 23:00

You can pre-book storage for your heavy, awkward or high-value luggage at one of our railway station left luggage facilities.

For more information call 020 8090 9937 or visit Excess Baggage.

Trolleys

There are trolley points around the station.

Photo booths

There are booths for passport photos.

Wi-Fi

Free public Wi-Fi.

Water fountains

There are two water fountains:

  • One next to the War Memorial
  • One at the entrance to the public toilets

Short stay

The short stay car park has closed. Please use the main car park.

Cycle parking

By the lift on platform 2 (38 spaces), platform 3 (68 spaces), next to platform 19 (44 spaces) and in the New Street car park (32 spaces).

For information about taking your bike on the train, see the to and from section.

Bicycle security: Bikes are a popular target for thieves. Follow these tips to keep your bicycle safe and secure.

Car park

For pricing and general car park information, please visit the APCOA parking web page.

This car park has been awarded the Park Mark.

Accessible parking

There are 16 Blue Badge spaces in the car park; parking is free for the first two hours. Take a ticket from the machine at the entrance and show it, with your badge, at APCOA customer services at the car park entrance.

A lift gives step-free access to the station.

About the car park

Postcode: EH8 8BH

Managed by APCOA0345 222 4224.

Complaints and refunds can be emailed to: NWRparkingrefunds@apcoa.com.

This car park has been awarded the Park Mark for safer parking.

Station accessibility

All entrances are step-free. Lifts connect the concourse to the footbridge and platforms 1, 8, 9, 10, 11 and 20.

Accessible routes within Waverley station with photos – see National Rail Enquiries’ route planner. Please note: the nearest taxi ranks are on Market Street and on Waverley Bridge, just outside the station.

Induction loops: the ticket offices have induction loops.

Visually impaired: there are tactile warning strips along the platform edges with the exception of platforms 4, 7, 8 and 9.

Requesting assistance

We can help you more effectively if you call us in advance on 0845 722 5225.

Alternatively contact your train operator, ideally 24 hours in advance.

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

If you need help around the station, speak to a member of staff or go to Virgin Trains East Coast reception opposite the entrance to platform 4.

  • Monday to Saturday 06:30 – 21:00
  • Sunday 08:30 – 21:00

Accessible toilets

In the entrance to the toilet block, off the main concourse.

  • Monday to Saturday 04:00 – 23:45
  • Sunday 06:00 – 23:45

Radar key required. Ask a member of staff if you don’t have one.

Wheelchairs and mobility vehicles

Wheelchairs are available for passengers’ use with our assistance team, and a mobility vehicle is also available.

Textphone

There is a textphone on the concourse opposite the post box.

Getting to and from the station

Car

Private cars can no longer enter the station. Organisations and Taxi Drivers who provide transport for people with disabilities and who register with the station will still be allowed access.

Pick up / drop off points:

  • Calton Road, sat nav postcode EH8 8DL. A lift provides step-free access to the station
  • Market Street, EH1 1DE
  • New Street car park (free for 30 minutes), EH8 8BH

Bus

Buses stop in Princes Street. All buses are accessible.

For information about accessible travel across the city, call Lothian Buses on 0131 555 6363.

Taxi

The nearest taxi ranks are on Market Street and on Waverley Bridge, just outside the station.

For more information visit traintaxi.

Click on the link below to search for food, drink and shopping outlets at Edinburgh Waverley station.

Edinburgh Waverley

Britain’s largest railway station outside of London, Edinburgh Waverley has been transformed by a series of upgrades since 2008

A better, brighter station for Edinburgh

Waverley station opened in 1846 and was rebuilt between 1892 and 1902. It lies between the old town and modern Edinburgh, adjacent to Princes Street, Edinburgh Castle and the Princes Street Gardens.

In addition to playing a unique role in Scotland’s history, Waverley station is vital to the country’s economic success. For example, by delivering capacity for new rail lines such as the Airdrie-Bathgate rail link and Borders Railway, and supporting the Edinburgh-Glasgow Improvement Programme and the Intercity Express Programme.

In a £130m investment programme, Edinburgh Waverley station has been transformed to create an environment that meets passengers’ 21st century needs while preserving Waverley’s rich heritage.

Improving capacity by creating space for longer trains

In 2017, work began to extend three platforms to accommodate longer, high capacity trains. The extension of platform 12, extended to accommodate eight carriage trains being introduced on the Edinburgh to Glasgow route (via Falkirk), was completed and commissioned in December 2017. Work to extend platforms 5&6, including the associated track and signalling works, which would accommodate 10-carriage trains being introduced on the East Coast Main Line between Edinburgh and London Kings Cross, is due to be completed in spring 2019.

Renewing and redeveloping the station

Since the establishment of Network Rail there have been numerous programmes which have transformed the station through improving access, increasing rail capacity and improving the station environment for station users.

Completed:

2014:

  • the 34,000m² station roof was replaced with clear, strengthened glass to shed new light on the station concourse and platforms
  • the Market Street entrance was redesigned to increase the public’s access to the station
  • various station improvement works were undertaken including the refurbishment of the station concourse.

2012:

  • Waverley Steps were refurbished which involved regrading the steps into shorter flights with handrails, installing escalators and the installation of a steel and glass canopy to protect station users from the elements. Two lifts were also installed to provide step-free access from Princes Street.

2008:

  • A programme to help to reduce congestion, increase the number of services and smooth journeys for everyone included two new, longer platforms, extensive track remodelling and new signalling.

Waverley Steps redevelopment

We refurbished the Waverley Steps to give the station a modern, accessible gateway that is also sensitive to the building’s heritage and history. The steps reopened to the public in January 2012 with a range of improvements including:

  • eight shorter flights of steps with a central handrail replacing the previous five flights
  • three banks of double escalators as an alternative to using the steps for the 40ft ascent
  • a glass and steel canopy over the steps and escalators to protect passengers and station visitors from the elements.

To improve access further, we constructed a level walkway and installed two 16-person lifts that give step-free access between the station and Princes Street. This work was completed in May 2012.

Infrastructure upgrades

We completed a range of infrastructure upgrades in February 2008, on time and on budget. Funded by Transport Scotland, this £150m programme has helped to reduce congestion, increase the number of services and smooth journeys for everyone. The upgrades included:

  • two new, longer platforms and the reintroduction of platform 5
  • extensive track remodelling and new signalling, which will allow four more trains to come through the station per hour each way
  • extra platform capacity for longer commuter services
  • a new bay platform at Haymarket station for additional services.