St Pancras International

St Pancras is a nineteenth-century station delivering a twenty-first century regional, intercity, continental and high-speed railway. Today, it’s a key London interchange and the very definition of a ‘destination station’. St Pancras is managed by Network Rail High Speed Ltd on behalf of HS1 Ltd.

To find out more information about the station please visit the St Pancras International website.

London St Pancras International station

Tickets and travel information

National Rail Enquiries
03457 48 49 50

Textphone: 0345 60 50 600
Welsh language line: 0345 60 40 500

Station enquiries

Please visit St Pancras International website.

British Transport Police

The British Transport Police station is in The Circle near the toilets and left luggage.

For assistance speak to any member of station staff or call 0800 40 50 40 (24 hours). In an emergency call 999.

British Transport Police in our stations

Car

The pickup/set down point is on Pancras Rd. Parking is limited to two minutes.

Pancras Rd is one-way and can only be accessed from Euston Rd.

Sat nav postcode: N1C 4QP

Parking: there is a long stay car park.

Taxi

Taxi rank: Midland Rd, close to Eurostar arrivals hall. Booked taxis wait on Pancras Rd.

There is another rank outside King’s Cross on Pancras Rd.

Drop off point: Pancras Rd. Domestic passengers are dropped off near the main domestic entrance; international passengers near the Eurostar entrance.

For more information visit traintaxi.

Bicycle

If you want to take your bike on a train please contact the train operator:

Train

For information about trains to and from St Pancras International visit:

Bus

Bus stops: Euston Rd, Midland Rd and Pancras Rd.

For more information see maps (right) or visit TfL buses.

London Underground

Lines serving King’s Cross St Pancras Underground:

  • Northern (Bank branch)
  • Metropolitan
  • Victoria
  • Circle
  • Hammersmith & City
  • Piccadilly

The main entrance is through the arches at the end of The Arcade.

Northern Line passengers should take the escalators by the Pancras Rd glass porch to the northern ticket hall.

For more information visit TfL Underground.

Tickets and information

UK tickets

Ticket office, by The Circle.

  • Monday to Saturday 5:30 – 22:00*
  • Sunday 8:15 – 22:00*

* Advance tickets are only on sale until 21:00.

Ticket machines: outside the office, and near entry to the Southeastern and East Midland Trains platforms.

For tickets, timetables and real-time updates visit National Rail Enquiries0845 7 48 49 50.

Trains from St Pancras are run by:

Eurostar tickets

The Eurostar office is opposite Eurostar arrivals.

  • Monday to Friday 4:30 – 20:00
  • Saturday 5:30 – 20:00
  • Sunday 6:30 – 20:30

Reserved tickets can be collected from machines in the ticket office and departures area.

Reception

Off The Circle. For directions, mobility assistance etc.

  • 7:00 – 23:00 every day (except Christmas Day)

Tourist information

The office is at the entrance to the tube station.

You can book hotels and events and make congestion charge payments at the hotel reservations office by Eurostar arrivals.

Toilets and baby changing

  • Opposite Eurostar arrivals
  • The Circle
  • International departures lounge
  • Platforms A and B (beyond ticket barrier)

Free, open 24 hours. All have accessible toilets.

 

Lost property

At the station

Items handed in at the station are kept in the left luggage office. Report lost property online or call 020 8090 9922.

Lost property counter hours:

  • Monday to Friday 9:00 – 17:00

Charges for reclaimed items.

Onboard a train

Items left on trains are kept by the train company.

Left luggage

You can leave luggage at Excess Baggage Co in The Circle.

  • Monday to Saturday 6:00 – 22:00
  • Sunday 7:00 – 22:00

For more information call 020 8090 9923or visit Excess Baggage.

Trolleys

Trolleys are available from station entrances. A £1 coin deposit is refunded when you return it to a bay.

Wi-Fi

There is free wireless internet access across most of the station.

Cash and bureau de change

Cash machines

In The Circle and in The Arcade behind the escalators.

Bureau de change

Two, one near Eurostar arrivals and one in Eurostar departures. Run by International Currency Exchange.

Photo booths

In The Circle, by the cash dispensers for photos for passports etc.

Telephones

There are phones by the reception (off The Circle) and in the Pancras Rd entrance to the Underground.

Car park

Tariff and booking (St Pancras website).

315 spaces. Open 24 hours.

How to get there

Sat nav postcode: N1C 4QL

The car park is behind the station on Pancras Rd which is one-way, access is via Euston Rd. Local area map

Accessible parking

There are 12 Blue Badge spaces, the usual tariff applies.

Cycle parking

The are racks for 100 cycles at the rear of the ground and first levels of the car park.

For information about taking your cycle on the train, see the to and from section.

The car park is managed by CP Plus.

Station accessibility

Step free access: all entrances are step-free, lifts connect the two levels.

  • Accessible routes within St Pancras International with photos – see National Rail Enquiries’ route planner.

There is step-free access to King’s Cross St Pancras Underground station.

Induction loops: all ticket offices.

Visually impaired: there are tactile strips along all platforms.

Requesting help

Call your train company giving 24 hours notice where possible:

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Alternatively, ask any member of station staff wearing a light blue vest or call 020 7843 4261 on arrival.

The assistance meeting point is inside the main Pancras Rd entrance.

Accessible toilets

  • The Arcade, opposite Eurostar arrivals
  • The Circle, past the cash dispensers
  • International departures lounge
  • Platforms A and B (beyond ticket barrier)

All toilets are free and open 24 hours. No RADAR key required.

Wheelchairs

Staff have access to wheelchairs for use around the station or transfer to King’s Cross.

Getting to and from the station

Information about accessible public transport is available from Transport for London:

Transport accessibility information

Helpline: 0343 222 1234 (option 3) (24 hours)

Bus

TfL bus accessibility information

Bus stops: Euston Road, Midland Road and Pancras Road.

All buses are accessible.

Underground

TfL Tube accessibility information

King’s Cross St Pancras Underground station is underneath the main station.

Lines with step-free access:

  • Circle
  • Hammersmith & City
  • Metropolitan
  • Piccadilly
  • Victoria

All lines apart from the Victoria may have a large step between platform and train.

No step-free access:

  • Northern (Bank branch)

Car

Pick up/set down: on Pancras Road, sat nav N1C 4QP. There is level access to the station.

Parking: 12 Blue Badge spaces in the station car park, normal tariff applies.

Taxi

Taxi rank: Pancras Road.

Level access to the station, all taxis are wheelchair accessible.

For more information visit traintaxi.

There is an impressive range of food and drink outlets at St Pancras station, from coffee shops, takeaways and snack bars to sushi, cakes and cookies.

There is also plenty of other shopping available including groceries, music, clothes, gifts, stationery, and much more.

See the St Pancras station website for more information.