London Euston

London’s first intercity station

London Euston is the sixth busiest railway station in Britain, the southern terminus of the West Coast Mainline and the busiest passenger route in Britain. Serving over 71 million people each year, it’s a gateway from London to popular destinations like Birmingham, Liverpool, Manchester, Edinburgh and Glasgow.

The original Euston station opened in 1837 but was completely rebuilt in conjunction with the electrification of the West Coast Mainline between 1963 and 1968.

Two Portland stone entrance lodges and the war memorial still survive from the old station and are situated on Euston Road.

Explore the information on this page and across our social channels to learn more about London Euston.

Main concourse at London Euston

Tickets and travel information

National Rail Enquiries
03457 48 49 50

Textphone: 0345 60 50 600
Welsh language line: 0345 60 40 500

Station enquiries

General station enquiries: 03457 11 41 41

Find your way around by referring to our Euston Station Map.

British Transport Police

The British Transport Police station is next to the Melton Street exit, by platforms 16 to 18.

For assistance call 0800 40 50 40 (24 hours) or speak to any member of station staff. In an emergency call 999.

British Transport Police in our stations

Car

Our new drop-off and pick-up point is now available in the Euston Square Gardens West (access from Euston Road/Melton Street) – we have limited capacity in this area.  We have a strict no waiting policy in place, this is rigorously enforced to ensure that traffic does not get gridlocked.

From the concourse, head for the taxi rank.

Sat nav postcode: NW1 2BU

Taxi

The taxi rank has moved from underground, to directly outside the front of the station (formerly Euston Square Gardens West).
The taxi rank is clearly sign-posted from the station. However, to get there, turn right onto Euston Road. (Access to the rank is off Euston Road into Melton Street)

This new location offers easier level access from the station concourse. Staff are on hand to assist customers with special mobility needs.

Bus

There is a bus station at the front of the train station and there are bus stops on Eversholt Street.

For more information visit the TfL visitor centre situated at the Eversholt Street exit, where you can buy Oyster cards or go to the TfL buses website.

Bicycle

If you want to take your bicycle on the train, check with the train operator first.

London Overground: Non-folding bicycles cannot be carried on any London Overground train from these times:

07:30 – 09:30 and 16:00 – 19:00 Monday to Fridays (except public holidays).

Compact folding bikes will continue to be accepted on London Overground trains at all times.

Train

For information about trains to and from Euston go to National Rail Enquiries or call 03457 48 49 50.

Euston is also served by London Overground trains. Visit TfL Overground for information.

London Underground

There is a TfL visitor centre at Euston station where you can buy Oyster cards.

Euston

Lines serving Euston Underground station:

  • Northern (Bank and Charing Cross branches)
  • Victoria

The entrance is opposite the main departures board. The ticket hall can be accessed by lift, stairs or escalator. Underground platforms can only be reached by escalator or stairs.

Euston Square

To get there, turn right on Euston Road (in front of the station) and walk 150 metres.

Lines serving Euston Square:

  • Hammersmith & City
  • Circle
  • Metropolitan

For more information see maps (right) or visit TfL Underground.

Tickets and information

Travel centre
By the main entrance. It’s run by Virgin Trains.

Tickets for travel today:

  • Monday to Friday 05:15 – 24:00
  • Saturday 05:45 – 23:00
  • Sunday 07:00 – 24:00

Advance tickets:

  • Monday to Sunday 07:30 – 21:00

Ticket window
Platforms 8 to 11. Run by London Northwestern Railway.

Ticket machines
In the travel centre, or by platforms 8 to 11. Run by Virgin Trains or London Northwestern Railway.

For tickets, train times and real-time information visit National Rail Enquiries, 03457 48 49 50, or contact the train company.

Toilets and baby changing

Both are beyond the top of the ramp leading to platforms 1 to 3.

It is now free to pee at Euston. We’ve recently removed the 30p charge and the turnstiles for the toilets. The accessible toilets are free with a Radar key. If you don’t have one, please go to the mobility assistance reception or speak to member of the cleaning team

Showers

For Caledonian Sleeper guests:  Showers (including accessible showers) are available in the first class lounge, complimentary for First Class Guests, to ensure you start the day relaxed and fresh. Towels and shower packs are provided. Standard Class and Seated Guests can purchase shower tokens from On Board Hosts for £5 per token or from the main ticket office at London Euston.

Cash and bureau de change

There are two sets of ATMs – three opposite Sainsbury’s and two adjacent to M&S at Eversholt Street.

There is a bureau de change run by International Currency Exchange also with one cash machine.

Telephones

There are payphones at the top of platforms 1 to 3.

Waiting room

There is seating on the concourse, on the food terrace, on platforms and on the Piazza.

Virgin first class lounge (Virgin West Coast and Caledonian Sleeper first class ticket holders only; restrictions apply): bar, conference rooms, fax and photocopying facilities. Level access is via a lift.

Lost property

At the station
Items handed in at the station are kept in the left luggage office. Report a lost item online.

Lost property counter hours:

  • Monday to Friday 9:00 – 17:00

On board a train
Items left on trains are kept by the train company.

Left luggage

You can leave luggage at Excess Baggage Co, at the top of the ramp to platforms 16 to 18.

  • Monday to Sunday 7:00 – 23:00

You can prebook storage for your heavy, awkward or high-value luggage at one of our station left luggage facilities.

For more information visit Excess Baggage or call 020 7387 1499.

Trolleys

Trolleys are available around the station and at the taxi rank. A £1 or €1 coin deposit is refunded when the trolley is returned.

Photo booths

There are a number of booths at the station for photos for passports etc. They are situated next to the Melton Street exit and adjacent to our left luggage facility.

Wi-Fi

Free public Wi-Fi and digital service.

Car park

Please note, Euston station car park is closed due to HS2 construction works. Alternative parking is available near St Pancras International station.

Bicycle parking

There are bicycle racks:

  • Behind Nando’s and Cafe Rouge at the front of the station
  • Outside Sainsbury’s local
  • Outside M&S Simply Food
  • Outside exit 3 for Melton Street / Cardington Street
  • Platform 16

Bikes left at owner’s risk – make sure yours is securely locked. British Transport Police bicycle security advice.

If you want to take your bike on the train see the to and from Euston section on this page.

Accessibility

Step-free access: access from Euston Road through the station and to all platforms is step-free. Lifts (by the ticket office) link the taxi rank, the Underground ticket hall and the concourse.

For accessible routes within Euston station, with photos, see National Rail Enquiries‘ route planner.

Induction loops: ticket office, under the main arrivals board, by exit 3 (Melton Street).
Visually impaired: there are tactile warning strips along all platforms.

Requesting assistance

Help is available to older people and people with mobility impairments. Mobility assistance vehicles are available.

Read our guide to mobility assistance at Euston station.  To book help call your train operator. Ideally, book at least 24 hours before travelling. If you haven’t booked you may have to wait for available staff or the next service.

Virgin Trains – 0800 0158 123; textphone 0800 0158 124
London Northwestern Railway – 0800 092 4260; textphone 18001 0800 024 8997
London Overground – 0343 222 1234; textphone 020 3031 9331
Caledonian Sleeper – 0330 060 0500; textphone 18001 0330 060 0500

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Mobility assistance reception: next to the ticket office. Tel: 0207 9226482

Monday to Saturday 07:00 – 23:00
Sunday 08:00 – 23:00

Accessible toilets

Near the top of the ramp to platforms 1-3, opposite Starbucks.

You will need a Radar key – please ask at the mobility reception by the ticket office if you do not have one.

Wheelchairs and mobility buggies

Assistance staff have access to wheelchairs and mobility vehicles for use around the station.

Waiting room

By platform 16.

There is seating on the concourse, in the food court and in the travel centre.

Virgin first class lounge (first class Virgin West Coast and ScotRail passengers only): above the food court. Bar, showers, conference rooms, fax and photocopying facilities. Level access is via a lift.

Click on the link below to search for food, drink and shopping outlets at London Euston station.

London Euston

Work has started around Euston station, on the construction of the new high-speed railway hub. Network Rail have made changes to improve Euston station in 2019, and there is more still to come.

Euston’s 1960s-built concourse handles many more passengers per week than it was originally designed for. With demand for rail travel increasing, we’re making changes to improve passenger flow smoother through the station, and to try and meet increasing passenger demands.

Since the start of 2019, we’ve made several changes to the station:

06 Jan: Taxi rank relocated from underground, to open, air rank in Euston Square Gardens

11 Jan: While HS2 construction and Network Rail improvements continue; Pret, Ed’s Easy Diner, Caffe Nero on the station piazza are closed.

19-22 April: Paperchase and The Body Shop were demolished, creating additional space on the main concourse helping to improve passenger flow. The retail units outside on the piazza were also demolished, as part of HS2 construction work.

12 May: The new London Underground entrance opened, which separates the two operations. The Tube is now accessed at the front and centre of Euston station’s external piazza. A new customer seating area is created, using the space created by moving the Underground entrance.

12 May: Boots the Chemist on the main concourse is closed. The unit is being removed to improve access to platforms 12-16, with a smaller pharmacy returning for customers later this year and doubling the width to access those platforms.

19 May: Following passenger feedback, the ramp to platforms 1-3 is widened to help improve customer experience and meet increased passenger numbers. (Image 4.jpg)

June/July: Work to remove the redundant escalator, which was previously used to access the taxi rank in the basement has been ongoing. The removal of the escalator allows our station team to create additional space on the concourse.

Changes at Euston are ongoing this year. For further information and to keep up with the changes, please follow Euston station’s twitter account @networkrailEUS and #EustonIsChanging