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A bigger, better and brighter station

We’ve transformed Birmingham New Street station into a major transport and shopping hub, stimulating economic growth and regeneration in Britain’s second city. The first half of the new station was completed in April 2013 and the full redevelopment opened in September 2015.

Station opening hours

  • Monday – Friday: 04:15 – 02:00
  • Saturday: 04:15 – 00:15
  • Sunday: 08:00 – 02:00

Tickets and travel information

National Rail Enquiries
03457 48 49 50

Textphone: 0345 60 50 600
Welsh language line: 0345 60 40 500

Station enquiries

General station enquiries: 03457 11 41 41

Find your way around using the Birmingham New Street Map (PDF 1MB).

British Transport Police

The British Transport Police station is located by reception inside the entrance off Hill Street.

For help call 0800 40 50 40 (24 hours), text 61016 or speak to a member of station staff. In an emergency call 999.

British Transport Police in our stations

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