Clock on platform at London Kings Cross station

Railway Performance

From Monday 1 April, the UK Rail industry introduced(s) a new, more detailed and precise set of measures to better understand how timely our trains are – from station to station, and from minute to minute.

The additional measures, that add to the old performance metrics, reflect that good performance needs to be delivered throughout the whole journey and that every minute matters for passengers.

The official measure of punctuality used up till now, known as the public performance measure (PPM), considers trains to be punctual if they are five or 10 minutes after schedule, for short and long-distance trains are respectively, at their destination. The new measures will report cancellations and the proportion of trains arriving to the minute at every station on the timetable, known as a ‘station stop’, where technology allows (currently, we can measure this at 80% of all stops and we are working to increase this).

The figures below illustrate these new measures using data from the most recent period – quantifying how punctually trains are reaching stations, from ‘early’ through to ‘30 minutes after’ the timetable.

More detailed data, including historic punctuality figures, can be found on the Office of Rail Regulation (ORR) website.

Term Definitions

Last Four Weeks - 01 April 2019 - 27 April 2019

Number of recorded stations stops - 6,061,165

Passenger Trains Planned - 583,484

New industry measure - train punctuality at station stops 2019/20 (period 1)

Last 12 Months - 29 April 2018 - 27 April 2019

Number of recorded stations stops - 76,247,953

Passenger Trains Planned - 7,572,183

New industry measure - train punctuality at station stops - MAA as at 2019/20 (period 1)

Download On Time data for period 1 (xlsx)