Our Annual Report and Accounts outlines our performance during 2021/2022.

It is no exaggeration to say that Covid-19 has resulted in the largest crisis in our industry’s history. Passenger numbers fell dramatically, posing an unprecedented challenge to the railway and requiring Government to provide an additional £16bn in support for the sector. Against this backdrop, delivering on our vital national mission to get people and goods where they need to go has required us to work more flexibly, creatively, efficiently, and collaboratively as one industry than ever before.
We have continued to deliver key milestones as part of our sustainability strategy and to show that being greener is central to who we are and how we operate. We have worked with our supply chain to identify ways to reduce our carbon emissions and over two-thirds of our suppliers have now committed to signing up to science-based targets.
I am proud of what we have achieved this past year thanks to the hard work and commitment of our railway family. I look forward to working together over the coming year to create an efficient railway that’s fit for the future and provides the best possible service for passengers and freight users.
Andrew Haines, chief executive