Ethics

Our Code of Business Ethics

Our Code of Business Ethics is a set of standards that guide everybody in our company and those doing business on our behalf, to ensure we all work in an open and honest way. Sometimes we have to make difficult decisions, which is why we have the Code, based on the Nolan Principles. Standing alongside our company behaviours – collaborative, challenging, accountable and customer driven – the Code helps us to make the right decisions.

We have underpinning policies that sit alongside our Code, these policies can be found at the bottom of this page.

Speaking Out

Speak Out is our confidential reporting service run on our behalf by an independent company. You can use the service to report concerns, suspicions or knowledge of wrongdoing taking place at Network Rail. 

The service is available 24 hours a day, 365 days a year and you can make a report anonymously, if you wish.

You can access Speak Out by calling 0808 143 0100 or online at www.intouchfeedback.com/networkrail.

Every report is treated in the strictest confidence and Network Rail doesn’t tolerate any form of victimisation, bullying or harassment of those who raise concerns.

For more information see our Speak Out (whistleblowing) policy.

Public Concern at Work – First 100 Campaign

In March 2014, Public Concern at Work launched the First 100 Campaign, encouraging organisations across a variety of sectors, to sign-up to the principles of a statutory code of best practise on whistleblowing processes and procedures.

We are proud to be one of the first 100 signatories to sign up to the Code. For more information visit http://www.pcaw.org.uk/first100

Training

Ethics is a responsibility shared by us all, which is why it’s important that we’re all clear on what’s expected of us, and those we do business with. In October 2015, mandatory company-wide ethics training was launched to raise awareness of business ethics throughout the organisation, and to date, has been completed by over 35,000 employees and contractors.

In January 2018, new mandatory ethics training was launched as part of our long term plan to maintain the highest standards of business ethics at Network Rail. Our new training builds on from the 2015 training, and is designed to consolidate our colleague’s knowledge and understanding of business ethics. It explores various ethics topics – including fraud, conflicts of interest, gifts and hospitality, bribery and modern slavery – in more detail.

One of our training videos, taken from the 2015 training course, and designed with our operational staff in mind, is available to download via Safety Central.

Modern Slavery

At Network Rail we are committed to doing business in a sustainable and responsible way. This includes a commitment to do all that we reasonably can to prevent all forms of modern slavery in any part of our own business and our supply chain. We expect our customers and suppliers to do the same.

Examples of modern slavery might include forced employment, sexual or criminal exploitation, unrealistically low wages, debt enforcement or unfair working terms.

Everyone has a responsibility to speak out if they have concerns relating to human rights violations or acts of modern slavery. This includes raising concerns about those we do business with or those who do business on our behalf.

For further information, please view our Anti-Slavery and Human Trafficking Policy and our Modern Slavery Statement.

How are we doing?

We are always striving to get better so we monitor our progress by tracking a number of key performance indicators. A few of these are:

If you have any questions regarding the information on this page please get in touch with us at ethics@networkrail.co.uk