Our Code of Business Ethics
Our Code of Business Ethics is a set of standards that guide everybody in our company and those doing business on our behalf, to ensure we all work in an open and honest way. Sometimes we have to make difficult decisions, which is why we have the Code, based on the Nolan Principles. Standing alongside our company behaviours – collaborative, challenging, accountable and customer driven – the Code helps us to make the right decisions.
We have underpinning policies that sit alongside our Code, these policies can be found at the bottom of this page.
Speak Out is our confidential reporting service run on our behalf by an independent company. You can use the service to report concerns, suspicions or knowledge of wrongdoing taking place at Network Rail.
The service is available 24 hours a day, 365 days a year and you can make a report anonymously, if you wish.
You can access Speak Out by calling 0808 143 0100 or online at www.intouchfeedback.com/networkrail.
Every report is treated in the strictest confidence and Network Rail doesn’t tolerate any form of victimisation, bullying or harassment of those who raise concerns.
For more information see our Speak Out (whistleblowing) policy.
Public Concern at Work – First 100 Campaign
In March 2014, Public Concern at Work launched the First 100 Campaign, encouraging organisations across a variety of sectors, to sign-up to the principles of a statutory code of best practise on whistleblowing processes and procedures.
We are proud to be one of the first 100 signatories to sign up to the Code.
Ethics is a responsibility shared by us all, which is why it’s important that we’re all clear on what’s expected of us, and those we do business with. In October 2015, mandatory company-wide ethics training was launched to raise awareness of business ethics throughout the organisation, and to date, has been completed by over 35,000 employees and contractors.
In January 2018, new mandatory ethics training was launched as part of our long term plan to maintain the highest standards of business ethics at Network Rail. Our new training builds on from the 2015 training, and is designed to consolidate our colleague’s knowledge and understanding of business ethics. It explores various ethics topics – including fraud, conflicts of interest, gifts and hospitality, bribery and modern slavery – in more detail.
One of our training videos, taken from the 2015 training course, and designed with our operational staff in mind, is available to download via Safety Central.
Modern slavery is the illegal exploitation of people for personal or commercial gain. Victims are controlled by force, threat, coercion and deception. It can take various forms including trafficking of people, forced labour, sexual or criminal exploitation or domestic servitude.
At Network Rail we are committed to doing business in a sustainable and responsible way. This includes a commitment to do all that we reasonably can to prevent all forms of modern slavery in any part of our own business and our supply chain. We expect our customers and suppliers to do the same.
Everyone has a responsibility to speak out if they have concerns relating to human rights violations or acts of modern slavery. This includes raising concerns about those we do business with or those who do business on our behalf.
For more information, view our Anti-Slavery and Human Trafficking Policy or take a look at our modern slavery statements:
How are we doing?
We are always striving to get better so we monitor our progress by tracking a number of key performance indicators. A few of these are:
- Volume of corporate hospitality submissions on our internal iEthics register. These figures include hospitality that has been declined, offered and accepted by Network Rail
- Type of Speak Out Case and reporting channel
- Ethics Reporting 2016-17
- Ethics Reporting 2017-18
- Ethics Reporting 2018-19
- Ethics Reporting 2019-20
If you have any questions regarding the information on this page please get in touch with us at email@example.com