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Our Code of Business Ethics

Our Code of Business Ethics is a set of standards that guide everybody in our company and those doing business on our behalf, to ensure we all work in an open and honest way. Sometimes we have to make difficult decisions, which is why we have the Code, based on the Nolan Principles. Standing alongside our company behaviours – collaborative, challenging, accountable and customer driven – the Code helps us to make the right decisions.

We have underpinning policies that sit alongside our Code, these policies can be found at the bottom of this page.

Speaking Out

Speak Out is our confidential reporting service run on our behalf by an independent company. You can use the service to raise concerns about behaviour that might go against our business ethics.

This service is available 24 hours a day, 365 days a year.

You can access Speak Out by calling 0808 143 0100 or online at www.intouchfeedback.com/networkrail.

Every report is treated in the strictest confidence and you can remain anonymous if you wish. As long as you have raised your concern honestly, Network Rail will protect you from retaliation. For more information see our Speak Out policy.

Public Concern at Work – First 100 Campaign

In March 2014, Public Concern at Work launched the First 100 Campaign, encouraging organisations across a variety of sectors, to sign-up to the principles of a statutory code of best practise on whistleblowing processes and procedures.

We are proud to be one of the first 100 signatories to sign up to the Code. For more information visit http://www.pcaw.org.uk/first100


In October 2015, mandatory company-wide ethics training was launched to raise awareness of business ethics throughout the organisation. Network Rail are of the belief that ethics is a responsibility that we all share, so it is of vital importance that everyone, including those we do business with, outside of Network Rail (our contractors, for example) are aware of what is expected of us.

One of our training videos, designed with our track-side, operational staff in mind, is available to download via our Safety Central website.

Modern Slavery

At Network Rail we are committed to doing business in a sustainable and responsible way. This includes a commitment to do all that we reasonably can to prevent all forms of modern slavery in any part of our own business and our supply chain. We expect our customers and suppliers to do the same.

Examples of modern slavery might include forced employment, sexual or criminal exploitation, unrealistically low wages, debt enforcement or unfair working terms.

Everyone has a responsibility to speak out if they have concerns relating to human rights violations or acts of modern slavery. This includes raising concerns about those we do business with or those who do business on our behalf.

For further information, please view our Anti-Slavery and Human Trafficking Policy and our Modern Slavery Statement.

How are we doing?

We are always striving to get better so we monitor our progress by tracking a number of key performance indicators. A few of these are:

  • Volume of corporate hospitality submissions on our internal iEthics register. These figures include hospitality that has been declined, offered and accepted by Network Rail
  • Type of Speak Out Case and reporting channel
  • Ethics Reporting.

If you have any questions regarding the information on this page please get in touch with us at ethics@networkrail.co.uk