London Waterloo

Waterloo is Britain’s largest and busiest station

Whether city commuters, holiday makers, Epsom race goers or armed forces, London Waterloo has always been a place for important arrivals and departures.

Explore the information on this page and across our social channels to learn more about London Waterloo.

Tickets and travel information

National Rail Enquiries
03457 48 49 50

Textphone: 0345 60 50 600
Welsh language line: 0345 60 40 500

Station enquiries

General station enquiries: 03457 11 41 41

Find your way around using the Waterloo station map.

British Transport Police

The British Transport Police have a station in Holmes Terrace, next to Waterloo station.

For assistance speak to any member of station staff or call 0800 40 50 40 (24 hours). In an emergency call 999.

British Transport Police in our stations

Improving access

Access for All is a £370m programme to improve accessibility at train stations by introducing lifts and ramps.

Access for All