How we make sure the materials we use meet high quality standards

Our Materials Quality Team (MQT) provides customer-focused Supplier Quality Assurance (SQA) activities and materials engineering technical expertise, supporting the materials business units within Route Services.

We provide the following services:

  • SQA for new and existing critical products supplied to the business (components and systems, rail, switches and crossings, aggregates, sleepers, materials and recycling)
  • critical supplier audit assurance covering 150,000 products in signalling, electrification and power, track, switches and crossings, and telecoms disciplines
  • responsive materials quality support and forensic investigation
  • recycling activities support to assure critical materials supplied are fit for purpose
  • internal process, system, work instruction and procedures guidance
  • ISO 9001 certification of internal business activities
  • quality management contracts and procurement support.