Strategic Business Plan 2019 – 2024

Our strategic business plan

This is an ambitious but realistic plan that is not without challenge, but with great people working together in great teams, it can deliver the better railway that a better Britain needs.

The railway in Britain is crucial to the prosperity of the country

It connects people with jobs, goods with markets and stimulates economic growth.

In recent years, Britain has had the fastest growing and safest railway in Europe, with the number of rail journeys doubling in the last 20 years and passenger numbers expected to increase by 40% by 2040.

It is a growing industry, which offers not only prosperity and connectivity at home, but gives British businesses and technologies export opportunities overseas.

Our plan for a better railway focuses on four key responsibilities. To run a safe, reliable, efficient and growing railway. 

To find out how we aim to deliver these key improvements from 2019 - 2024;

  • download our high level summary for an overview of the key points
  • download our comprehensive executive summary for a more detailed look at our plans.

You can also view and download all documents in the plan here.

Each route has produced its own plans for
2019 – 2024.  Discover the highlights of each route’s plans by clicking on the map below

Freight and National Passenger Operators

Freight and National Passenger Operators (FNPO) was established as the company’s ninth operational route, to look after nationally focused customers whose interests extend across our geographical routes’ boundaries.

Click on the map to read the summary for FNPO.

Supporting a prosperous Britain

Next steps

Download our plans

You can download all our plans as individual PDFs in either summarised or full length regulated versions.

Further reading