Bristol Temple Meads audio guide map

Improving accessibility during our station upgrades

Over the next few years, Bristol Temple Meads station is being transformed. Refurbishment of the roof and a full station rewire are well underway, and new entrances are being planned for the future.

Dozens of scaffolding towers have been erected throughout the station and will remain in place while the roof project continues.

To ensure the station remains as accessible as possible for all our passengers we are proud to have teamed up with the Bristol Sight Loss Council to create this audio map of the station. This is the first time an audio map has been created for use in one of our managed stations and we hope you find this guide helpful. We welcome any feedback you may have, please listen to File 10 for more detail on this.

Audio guide files

Below are 12 separate audio file links beginning with a file index followed by 11 further audio files that you can play through your browser to help you on your way.

File index


1. Introduction


2. Platform list summary


3. Taxi rank, main entrance, WhSmith/M&S and main gateline


4. Platform 3 for services towards Bristol Parkway, South Wales, the Midlands, North and local services to Filton Abbey Wood and Severn Beech


5. Passenger assistance, customer services, accessible toilets and lifts


6. Access to the subway for Platforms 5 – 15 for services to London, Bath Spa, the south west and south coast


7a. Detailed navigation around the subway – platforms and shops – left hand side of the subway


7b. Detailed navigation around the subway – platforms and shops – right hand side of the subway


8. Food and drink outlets in the station


9. Exiting the station


10. Thank you, feedback & contact details


Download audio files

Contact us

There are a number of ways you can get in touch with us – you can call our 24 hour helpline on 03457 11 41 41 or email us at

For other options, please visit our contact us page.

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