We’re investing over £570k at Bolton station to replace the lifts.
This upgrade will make step-free access more reliable for passengers for years to come. The work is being carried out one lift at a time to keep the station as accessible as possible.
When is the work taking place?
Work to the lift for platforms four and five began on Monday 11 March 2024. This work will be completed in summer 2024, at which point work on the lift to platforms one, two and three will begin.
The entire project will be completed in the winter.
How will this work affect me?
What if I need step-free access?
Until the summer, passengers who need step-free access travelling from Bolton towards Preston, Blackpool and Cumbria will need to travel via Salford Crescent.
Passengers are advised to use the lift to platforms one and three, travel to Salford Crescent and use the step-free access there to head northbound.
For passengers alighting at Bolton, services are available between Manchester and Bolton, which call at platforms 1,2 and 3. Check before travelling or speak with a station or train team member to find the right service for you.
We recommend passengers needing step-free access allow extra time for their journeys and where possible, book assisted travel in advance with train operator, Northern.
For passengers who can use stairs with assistance, extra staff will be at the station to help.
What if I have heavy luggage?
Extra staff will be at Bolton station to help with luggage on the stairs.
Contact us
If you have any questions, please call 03457 114141 or visit our contact us page. Our national helpline will direct your query to the project team who will respond to you as soon as possible.
We must use this helpline process to make sure we are looking after your data properly and we are able to keep an accurate record of communication with the local community.