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South east Engineers laying track

Supplying us

Our extensive supply chain network plays its part in helping us run a safe and efficient railway 

We’re dependent on our suppliers to help us deliver rail services across Britain – we spend over £7bn per year with our supply chain.

Since April 2015, we’ve worked directly with over 4,000 suppliers, 2,500 of which are small to medium enterprises (SMEs). Our spend with large suppliers has also provided sustainable demand to many British SMEs through the extended supply chain.

We expect 99 per cent of our £25bn planned enhancements and renewals expenditure in Control Period 5 (2014-19) to be undertaken by British-based companies.

Sustainable development for Britain’s SMEs and communities 

We directly employ 36,000 people – and during 2015/16 our external spend also sustained over 89,000 full time jobs in the supply chain, many of them providing access to employment, training and apprenticeship schemes for non-technical operatives.

Supporting local communities is an important part of our contract with suppliers. We not only ask suppliers to identify opportunities to recruit people from the local area and provide entry-level employment opportunities, but we also ask them to procure goods and services from SMEs and social enterprises, supporting local business and the local economy where possible.

Our approach to sustainable development

Supporting local communities

Each supplier is also invited to volunteer in their local area and support initiatives that have a direct benefit to the local community. We know of some great examples where suppliers working on our major upgrade projects have made significant contributions to the local area.

For example, while working on our Midland Mainline upgrade project, Carillion volunteers went in to local schools to promote science, technology, engineering and maths subjects and to discuss career opportunities in the rail sector. They also worked with a local primary school to provide an accessible garden for their disabled students.

Working with suppliers that demonstrate our values

We work with suppliers committed to the highest standards of ethical behaviour and safety performance. We set out our expectations in our Code of Conduct (PDF, 736 KB), which is cascaded through our supply chain.

Useful information for suppliers 

BravoNR is our end-to-end procurement system – we use it to manage our supplier contract life cycle.

Our i-Supplier system enables suppliers to view purchase orders or invoices, when payments are due and why invoices may be on hold. For iSupplier queries, including to sign up for access, please use our iSupplier support request form.

Contact us 

If you would like to find out about supplying products or services to Network Rail, please use our procurement service centre request form.

For all invoicing and payment queries please call our accounts payable helpdesk on 0161 261 7500.

More information