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Timetables and travel
Our Railway's Future
Payments for planned disruption
Engineering work & service alterations
Train company links
Payments for disruption
The common causes of delays - and what we're doing to reduce their frequency and impact
Delays to journeys are frustrating, and the reasons given can be confusing.
This section explains why the most common causes of delays occur and how we're using approaches ranging from intelligent infrastructure to litter clearance to make sure your train arrives safely and on time.
See our latest video explaining how local problems can have far reaching effects: knock-on delays.
Around 60% of passenger delays are attributed to us. As well as infrastructure faults, this includes delays caused by vandalism, cable theft, weather, trespass etc which account for approximately 20% of the total.
Every four weeks we publish passenger train performance figures:
How we balance demand for more services and faster, longer trains with capacity constraints.