Shortlands station Access for All improvements

We are installing three new lifts and a new footbridge at Shortlands station, to provide step-free access between platforms. 

As part of the Department for Transport’s nationwide Railway Access for All strategy, we are installing a new footbridge and three new lifts (one on each platform and one behind the ticket hall) at Shortlands station to provide an accessible route to and in between platforms.

Works began in January 2024 and are expected to be completed in late Spring of 2025.

What work is taking place? 

The work includes: 

  • Installation of a new footbridge  
  • Installation of three new lifts and lift shafts 
  • Installation of a new emergency staircase 
  • Installation of new CCTV cameras and lighting 

When is the work taking place?

Work began in January 2024 and the majority of work will take place on Monday to Friday during daylight hours from 07:30 – 18:00 and will not affect train services.

However, there may be some occasions where due to the nature of the work we will have to work overnight or during weekends when trains are not running. We will endeavour to keep any disturbance to a minimum.

Delivering the highest standards of safety is paramount to our work and keeping people safe on and around the railway is at the heart of everything we do. As a result of this work often needs to be carried out while trains aren’t running during the night and at weekends.

How will this work affect me?

Residents and stakeholders will be updated as the work progresses and if additional works need to be undertaken outside of normal working hours.  

The station will remain open throughout and hoarding will be installed on both platforms to segregate our works from commuters. 

Journeys may be impacted so please check before you travel at National Rail.

Get in touch

For more information call our National Helpline on 03457 11 41 41, visit our contact us page, or contact us on X @NetworkRailSE.