We are carrying out a £4.8m project at London Bridge station to add a further 38 toilets to improve the experience for all passengers.
The investment is needed because passenger feedback was that the current provision didn’t meet the needs of the number of passengers that use the station.
We are converting two ex-retail units on Stainer Street into new and extra toilet facilities to meet the growing needs of station customers. These will operate alongside the existing toilets to increase provision.
The new toilets will be ready for passengers to use from late spring 2024.
What are we doing?
We are installing more toilets to meet passenger demand.
The new toilet facilities will be a mixture of female units (23 including ambulant, family accessible and standard), male units (12 including standard, accessible, ambulant) and 3 unisex toilets: accessible, accessible with baby change and gender neutral.
What are the benefits?
Improved passenger experience
The additional toilets, fitted out to a high standard with options for female, male, unisex, gender neutral, accessible and baby change have been designed to meet the needs of all passengers at this busy station.
More accessible
The new toilets are a balanced number of male and female facilities, as well as offering new gender-neutral facilities.
New ambulant toilets will improve accessibility for passengers travelling with unseen disabilities.
Step-free access to accessible toilets and baby changing areas will make it easier for people with impaired mobility, the elderly and parents with children.
Get in touch
For more information call our National Helpline on 03457 11 41 41, visit our contact us page, or contact us on X @NetworkRailSE.