New £7.5m station entrance and cycle hub is now open at Denmark Hill that will relieve station crowding and support more reliable train services
Passenger numbers at the station have tripled in the last fifteen years, causing crowding and congestion at entrances, on walkways and platforms.
This means passengers take more time to exit the station, and to get on and off trains, delaying services on lines leading into the station and the wider network.
A new, second entrance
- A new, northern second entrance
aton Windsor Walk, making it easier for passengers to enter and exit the station.
- This entrance will be ideally located for the two major hospitals adjacent to the railway, once the walking route through the Maudsley Hospital re-opens in 2023
Extended canopies and more platform space
- Additional canopies, along with new customer information screens, more seating and upgraded PA systems are encouraging passengers to use the full length of platforms, thus easing crowding.
- Additional seating and other furniture have been relocated on all platforms to provide more space, and the eastern end platform 4 widened to give passengers more space.
- A new 85 space, secure cycle storage facility available to the public, is provided next to the new Windsor Walk entrance for use by rail users and public alike.
- Innovative new photovoltaic (solar) film has been applied to the new station roof, the rain cover over the accessible ramp and all new canopies, generating all the power the new development needs, making it the first ‘Carbon Positive' station development in UK rail.
Protecting railway heritage
- Sensitive alternations to the listed wall on Windsor Walk and provision of appropriate gates.
Improved passenger flow, fewer delays and a better journey experience
- A new, second entrance is making entering and exiting the station much easier, while decluttered platforms and extended canopies is creating more space for passengers to board and alight trains, helping to keep more services on-time.
- New public artwork at the station in collaboration with the Camberwell Society and Camberwell Arts, to improve journey experience.
- The addition of state-of-the-art solar technology on the station roof and canopies will make the station development ‘Carbon Positive’.
- The provision of 85 space secure cycle storage facility is encouraging more sustainable journeys in the local area and to the station.
The main station work has been funded by the Department for Transport and delivered by Network Rail. The provision of new cycle storage space has been funded by Sustrans, Kings College Hospital and South London and Maudsley NHS Trusts.
Heritage features on Windsor Walk and the heritage gates that will go on the new entrance has been partly funded by The Railway Heritage Trust.
- Began work on site
October to December 2020
- Built retaining wall for platform 4
October 2020 – July 2021
- New station entrance is built
- Installed new platform canopies on the eastern end of platforms 2/3 and 4 to keep passengers dry while on the platform. We also widened platform 4.
January – July 2021
- Canopies, platforms and station building fitted out with flashing, new customer information screens, PA systems and signage.
Hoarding removed from platforms
- Operational start up and new Entrance opens