With a 5,000-strong workforce and 2,700 miles of railway, our routes are here to serve communities and businesses of Wales, the Thames Valley, West of England and the South West Peninsula.

We transport commuters to key employment hubs including London, Cardiff, Bristol, Birmingham, Manchester and Liverpool. We directly serve London Heathrow, Europe’s busiest international airport and provide connections to Cardiff, Bristol, Birmingham, Manchester, and London Gatwick airports. We support leisure and tourism in all of these areas and support critical freight services, notably aggregates, moving millions of tonnes of freight every year.

We are focussed on getting the basics right; putting the passenger first to provide a safe, reliable and high performing railway every day. Immediate challenges include the December 2019 timetable change – the biggest timetable changes to GWR services since 1976 – which will provide thousands of extra seats, more frequent services and quicker journeys.

We are supporting the delivery of Transport for Wales’ ambitious vision to transform the railway in Wales and Borders. We are working hard with Transport for London to prepare for the Elizabeth line which will bring a ‘metro frequency’ service from Reading through London Paddington to Heathrow, Central London, Essex and Kent.  Working through out Alliance with GWR on Western route and through our close working relationship with TfW in Wales, we are delivering a number of projects to create more capacity on the network, reduce journey times and improve facilities for passengers.

Mark Langman

Mark Langman
Managing director, Wales & Western

Map showing Wales and Western region

Wales & Western region in numbers

  • 122.5 million passengers travel through Wales & Western each year
  • Over 5,000 employees work across the Wales & Western routes
  • A total of 452 stations serving passengers to Wales, the Borders & Western
  • 2,700+ miles of track
  • Over 3,540 passenger and freight services every day
  • We manage and maintain 5,841 bridges, 1,750 level crossings and over 4,500 signals
  • Directly serve Europe’s busiest airport, London Heathrow and provide access to Bristol City, Cardiff, Birmingham International, Manchester International and London Gatwick airports
  • Wales & Western moves over 500,000 tonnes of freight per week using nearly 800 freight train movements each week.

Routes in Wales & Western region

Key projects

  • Electrification from London Paddington to Cardiff
  • Improving facilities for passengers at London Paddington, Reading and Bristol Temple Meads and renewing the historic roof at Bristol Temple Meads
  • Reduce delays into and out of London Paddington through a £50m investment in new signalling equipment
  • Renewal of the Grade II listed Barmouth Viaduct connecting passengers to North West Wales
  • The delivery of the South West Rail Resilience Programme, including a new sea wall in Dawlish, to maintain the vital rail link between Devon, Cornwall and the rest of the UK
  • New pumps at Sudbrook pumping station to keep passengers moving through the Severn Tunnel
  • Bi-directional signalling at Bristol Parkway to enable new, faster services

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