Our strategic business plan

This is an ambitious but realistic plan that is not without challenge, but with great people working together in great teams, it can deliver the better railway that a better Britain needs.

The railway in Britain is crucial to the prosperity of the country

It connects people with jobs, goods with markets and stimulates economic growth.

In recent years, Britain has had the fastest growing and safest railway in Europe, with the number of rail journeys doubling in the last 20 years and passenger numbers expected to increase by 40% by 2040.

It is a growing industry, which offers not only prosperity and connectivity at home, but gives British businesses and technologies export opportunities overseas.

Our plan for a better railway focuses on four key responsibilities. To run a safe, reliable, efficient and growing railway. 

To find out how we aim to deliver these key improvements from 2019 – 2024;

  • download our high level summary for an overview of the key points
  • download our comprehensive executive summary for a more detailed look at our plans.

You can also view and download all documents in the plan here.

High level summary

Each route has produced its own plans for 2019 – 2024. Discover the highlights of each route’s plans by clicking on the map below

Executive summary

Freight and National Passenger Operators

Freight and National Passenger Operators (FNPO) was established as the company’s ninth operational route, to look after nationally focused customers whose interests extend across our geographical routes’ boundaries.

Supporting a prosperous Britain


Download our plans

You can download all our plans as individual PDFs in either summarised or full length regulated versions.

Strategic Business Plan 2019-2024: Summary documents

Strategic Business Plan – High level summary
2 MB
Anglia
395 KB
Freight and National Passenger Operators
363 KB
London North Eastern and East Midlands
3 MB
London North Western
2 MB
Scotland
413 KB
South East
2 MB
Wales
3 MB
Wales (Welsh Language)
3 MB
Western
8 MB
Wessex
457 KB

Strategic Business Plan 2019-2024: Regulated documents

High level summary
2 MB
Comprehensive Executive Summary
2 MB
Anglia Route Strategic Plan
3 MB
Freight and National Passenger Operators Strategic Plan
4 MB
London North Western Route Strategic Plan
5 MB
London North Eastern and East Midlands Route Strategic Plan
6 MB
Scotland Route Strategic Plan
4 MB
South East Route Strategic Plan
4 MB
Wales Route Strategic Plan
4 MB
Wessex Route Strategic Plan
5 MB
Western Route Strategic Plan
3 MB
Asset Information Services Strategic Plan
463 KB
Digital Railway Programme Strategic Plan
2 MB
Finance Strategic Plan
699 KB
Property Strategic Plan
1 MB
Route Businesses HQ Strategic Plan
269 KB
Route Services Strategic Plan
2 MB
System Operator Strategic Plan
4 MB
Telecoms Strategic Plan
2 MB
Comms Strategic Plan
960 KB
HR Strategic Plan
1 MB
Safety, Technical and Engineering Strategic Plan
3 MB
Legal Strategic Plan
1 MB
Infrastructure Projects Strategic Plan
1 MB
Planning, Reporting and Regulatory Framework Strategic Plan
442 KB