Executive matters are delegated to the executive leadership team.

Andrew Haines, Chief Executive

Andrew Haines, Chief Executive

Since joining Network Rail in August 2018, Andrew has refocussed Network Rail to be on the side of passengers and freight users; that is easy to engage with and is an efficient and dependable partner; a company people are proud to work for; instinctively recognised as an industry leader.

Andrew has introduced a mindset that puts passengers first as well as a programme which has so far resulted in the creation of fourteen new routes, supported by five new regions. This new structure sets Network Rail up for deeper devolution and to be more responsive to the needs of train operators, passengers and freight users by bringing Network Rail’s 43,000 employees closer to those we serve.

Prior to joining Network Rail, Andrew served as Chief Executive of the Civil Aviation Authority from 2009. This followed a wide-ranging career in the rail industry, which included roles as Managing Director of South West Trains, and Managing Director of the Rail Division for First Group plc.


Susan Cooklin, Route Services Director

Susan Cooklin, Route Services Director

Skills and experience

Susan was previously group chief information officer at Network Rail. She has a wealth of industry knowledge and extensive experience in leading large and complex change programmes. Susan has developed strong relationships with stakeholders across a number of industries, including rail, financial services and technology.

Responsibilities

Route Services supplies services that the routes’ and regions’ managing directors collectively decide are best provided from a single support team. This allows routes and regions to benefit from economies of scale and allow Network Rail to optimise resources on a national basis. Route Services includes business services, contracts and procurement, asset information services, IT, supply chain, engineering services and Network Rail Consulting.


Paul McMahon, Managing Director, System Operator

Skills and experience

Paul McMahon is the new interim managing director for the System Operator. Paul has worked at Network Rail Since 2013, joining as freight director. Before this Paul was at the Office of Rail and Road as the deputy director for finance and economics.

Responsibilities

Using capability analysis and tactical modelling, the System Operator provides confidence that whole system investment is aligned to the needs of passengers and freight customers – balanced to support sustainable economic growth, whilst also managing the end-to-end timetable process.


Caroline Murdoch, Group Communications Director

Caroline Murdoch, Group Communications Director

Skills & Experience

Caroline brings over 20 years’ experience from national communications, public affairs, crisis communication management, marketing and internal communications within both public and private sectors. Caroline was most recently deputy director (and director of corporate affairs) of the National Crime Agency and has previously held the posts of director of corporate affairs at Transport for London and Chief of Staff to the Commissioner of the Metropolitan Police. 

Responsibilities

Caroline leads the corporate communications function, which is responsible for ensuring that Network Rail presents a consistent narrative about the company and its strategy. One of Caroline’s key accountabilities is to continue to integrate Network Rail’s long-term business strategy with its external stakeholder communications and internal employee engagement.


Pauline Holroyd, Group HR Director

Skills & Experience

Pauline started her career in manufacturing becoming HR Director for Kimberly Clark European divisions before moving into service industry as Gatwick Airport HR Director. She later joined the financial service sector delivering the largest-ever insurance change programme within Aviva. After being Group HRD Post Office, Pauline became HR VP for the global loss-adjusting firm Crawford & Co. Here she also established an in-house organisational transformation consultancy division which she then grew further as an independent entity. Her focus has been on how to create the most enabling environment for people to thrive and deliver their best work.  She believes that facilitating people to work together to improve performance across the organisational and industry system of work is also the best way to deliver superior results for its customers. 

She is a non-executive director of Cambridge Building Society.

Responsibilities

Human Resources provides support services to all the regions and network support functions. Pauline is responsible for the design and delivery of the people strategy as well as associated services.


Jeremy Westlake, Chief Financial Officer

Jeremy Westlake, Chief Financial Officer

Appointed to the board: 2016

Skills and experience

Jeremy leads the finance, property, legal, regulatory and corporate commercial functions for the Network Rail group. Jeremy was formerly senior vice president for finance at Alstom Transport in France and previously spent 14 years at Rolls-Royce in a range of senior finance and supply chain roles in the UK and the United States. Jeremy is a fellow of the Institute of Chartered Accountants in England and Wales and has a master’s in manufacturing from Cambridge University.

Responsibilities

Jeremy leads the Finance function, which includes: group finance, treasury, internal audit and risk, planning and regulation, and long-term planning and funding.


Martin Frobisher, Group director, Safety, Technical & Engineering

Martin Frobisher, Group Safety & Engineering Director, Technical Authority

Skills and Experience 

Martin takes on the role of Group director for STE after most recently leading the London North Western route. In 1998, he joined Railtrack as Contracts Manager for the infrastructure maintenance contracts in the Manchester area.  

Over the last 18 years, he has undertaken various railway maintenance, safety and operational roles. These roles have included General Manager for the West Coast main line north of Crewe, Head of Safety for infrastructure maintenance and Managing Director for the East Midlands route. Martin  is a chartered mechanical engineer. 

Responsibilities 

Martin leads the Safety, Technical and Engineering (STE) function is the technical authority for Network Rail. It drives better train performance and safety through technical leadership, providing assurance and expert support to the business across asset management, engineering, maintenance, operations, health and wellbeing, safety, security, quality, environment and sustainability and information management. 


Nick King, Group Director, Network Services

Nick King, Group Director, Network Services 

Skills and Experience 

Nick joined the rail industry in 1986 and has worked in Australia, South East Asia and the UK. During this time, he has been responsible for a variety of roles, including railway operations, fleet service provision and strategy development. Experiences include timetable and roster development, network control, operations management, fleet introduction and fleet asset management. In his last role as Executive General Manager Citytrain, Queensland Rail, Nick was responsible for the safe and reliable operation of the Citytrain Network, along with the strategic management of the operating assets and staff required to be a world class service provider. Nick joined Queensland Rail in mid-2017 and was responsible for stabilising and improving performance across all KPIs, including Customer Satisfaction, On Time running and Safety. Nick’s team also planned and delivered the heavy rail services for the April 2018 Commonwealth Games.  

Nick is a Chartered Engineer, holds a BSc (Hons) in Production Engineering and is a Member of the Institute of Engineering and Technology.  

Responsibilities 

Nick is the Managing Director for the Network Services directorate which co-ordinates national initiatives that impact the operational railway such as freight, incident management, security and performance.  


Becky Lumlock, Group Director, Transformation

Skills and Experience

Becky joined Network Rail in 2017 as the Route Managing Director on the Wessex Route, one the busiest and most congested parts of the UK’s railway network, with almost a quarter of a billion passenger journeys every year. The route includes London Waterloo, the country’s busiest railway station, and Clapham Junction, the busiest interchange station in Europe.

Prior to joining Network Rail, Becky was Managing Director of Dragon LNG, a joint venture between Shell and Petronas, which is one of the major natural gas import terminals in the UK. Becky has over 20 years’ experience working in the energy industry, living and working internationally on four continents, delivering major infrastructure projects and managing complex oil and gas operations for BG Group and Shell.

Responsibilities

As Group Director of Transformation for Network Rail, Becky Lumlock is leading the ‘Putting Passengers First’ programme. This work is central to transforming the business into one that is on the side of passengers and freight users, and easier to do business with.


Region Managing Directors

Our five Network Rail regions – Eastern, North West and Central, Scotland’s Railway, Southern and Wales & Western – support our routes. They provide assurance, shared services and support to help the routes deliver for passengers and customers. Regions are designed to better reflect the needs of and promote closer relationships with our customers and stakeholders – driving better train performance for passengers and freight users.  

Each is led by a region’s managing director who are part of the executive leadership team at Network Rail. 

Rob McIntosh, Managing Director, Eastern region

Rob McIntosh, Managing Director, Eastern region 

Skills and Experience 

Rob started his rail career by becoming a Railtrack graduate. As Vice President Delivery at Invensys Rail Northern Europe, Rob was involved with mainline UK and London Underground projects as well as those in Europe and Asia. In 2014 Rob became Regional Director for Infrastructure Projects – Scotland and North East, and most recently was Route Managing Director for London North Eastern and East Midlands. 

Responsibilities 

Rob leads the Eastern region operating some of the busiest rail lines in the country, transporting large numbers of commuters to and from busy cities including Newcastle, Leeds, Sheffield, Derby, Norwich, Cambridge and London. It’s also home to other major transport hubs including three airports and 13 freight ports.  

 Tim Shoveller, Managing Director, North West and Central region

Tim Shoveller, Managing Director, North West and Central region 

Skills and Experience 

Tim has 25 years’ experience in the rail industry, initially joining British Rail as a Guard at Guildford. Most recently Tim was Managing Director of Stagecoach Rail, with responsibility for Stagecoach Group's rail businesses.  

Previously, as MD of South West Trains, he has led the development of both Alliance working with Network Rail and a radical capacity enhancement scheme that will increase peak capacity by 30%. 

Earlier career highlights included roles as Managing Director at East Midlands Trains, Business Development Director at Virgin Trains, Operations Director at Midland Mainline, Wessex Trains and senior positions at Eurostar.  

Tim is also a Fellow and Board member of the Institution of Railway Operators and is passionate about developing people and skills within the industry. He is Chairman of the Railway Benefit Fund charity, which supports current and former employees and their families. 

Responsibilities 

Tim leads the North West & Central (NW&C) region with infrastructure running from London Euston and Marylebone in the south through the Chiltern and West Midlands regions, the North West of England and Cumbria before joining with Scotland at Gretna.  

It is home to the West Coast Mainline, the busiest mixed-use railway in Europe, serving London, Birmingham, Manchester, Liverpool, Edinburgh and Glasgow.  

Alex Hynes, Managing Director, Scotland's Railway

Alex Hynes, Managing Director, Scotland's Railway

Skills and experience

Alex Hynes was appointed Managing Director of Scotland's Railway on 24 June 2019, following two years as Managing Director of the Scotrail Alliance.

Prior to this, Alex was Managing Director of the Northern franchise for three and half years where he successfully delivered their best-ever customer satisfaction scores as well as record levels of employee engagement.

An experienced transport professional, Alex has almost 20 years of industry experience and a proven track record of delivering rail improvement and investment programmes.

Having spent his early career as a consultant for Halcrow Fox, Alex worked with the Office of Rail Regulation before joining the Go-Ahead Group in 2005 as Strategic Planning Manager and, in 2007, as Commercial Director at London Midland, and finally as Managing Director – Rail Development.

Alex is Chair of the Institution of Railway Operators and is a Fellow of the Chartered Institute of Logistics and Transport.

Responsibilities

Alex is the Managing Director of Scotland's Railway, a close working relationship between Abellio ScotRail and Network Rail in Scotland.

Scotland’s Railway covers a large geographical area from the Borders to Thurso at the far tip of the North East of Scotland. It provides rapid access along busy commuter routes to our 7 cities. It fulfils a variety of travel needs from business and leisure to daily commuter services, including cross border services; it supports rural services and the needs of freight customers alike.

John Halsall, Managing Director, Southern region

John Halsall, Managing Director, Southern region 

Skills and Experience  

John has been with Network Rail since 2009 following an 18 year career with Thames Water. Prior to taking on the role of managing director for the Southern Region, John jointly led the successful alliance between the Wessex Route and South West Trains from September 2015 and joined South East route in July 2016 where close working with train operators has seen the creation of joint performance teams, shared operations and direct communications to passengers.  

Responsibilities 

John leads the Southern region, serving passengers and freight operators across the busiest rail lines in the country, transporting large numbers of commuters to London and other employment hubs from Devon in the West to  Kent in the East and links Wessex, Sussex and Kent as well as Network Rail High Speed.  

The region also serves channel routes to Europe, major ports and Gatwick and Southampton airports, transporting large numbers of leisure travellers to south coast resorts and other tourist destinations. 

Mark Langman, Managing Director, Wales & Western

Mark Langman, Managing Director, Wales & Western 

Skills and Experience 

Mark Langman started his career as a British Rail apprentice in 1986. He has held roles across the railway industry in control rooms, operations management, performance management and strategic development. He became Wales & Borders Route Managing Director for Network Rail in June 2011, moving over to Western Route in September 2015. He is an honorary Fellow of the Royal Institution of Chartered Surveyors. In June 2019 he became the first Managing Director for the new Wales and Western regional business. 

Responsibilities 

Mark leads the Wales and Western Region, supporting passengers and freight services in Wales, the Thames Valley, West of England and the South West Peninsula, and transporting commuters to key employment hubs including London, Cardiff, Bristol, Birmingham, Manchester and Liverpool. The regions directly serves London Heathrow, Europe’s busiest international airport and provides connections to Cardiff, Bristol, Birmingham, Manchester, and London Gatwick airports.  

Working through our Alliance with GWR on Western route and through our close working relationship with TfW in Wales, we are delivering a number of projects to create more capacity on the network, reduce journey times and improve facilities for passengers.  

For more in depth information about the role and authority of the executive committee, you can read our terms of reference.

Please note: The terms of reference for the former executive committee (part of executive leadership team) will remain in place until the new terms are drafted.