Route Services was established in January 2016 to supply services, agreed by the routes, and to deliver these to all of our business units.

Route Services supplies services that the route managing directors collectively decide are best provided from a single support team. This allows routes to benefit from economies of scale and allow us to optimise resources on a national basis.

Route Services comprises of six service functions;

  • Supply Chain Operations, to deliver the logistics, materials, components and rail and road fleet that enable the maintenance and renewal of the railway.
  • Contracts and Procurement will strategically source and manage contracts of scale to optimise value for money across the network.
  • Business Services, manages the delivery of HR and financial shared services, Training and our National Records Group.
  • IT Services, will continue to shape, build and run the information technology services needed to support the railway, now and into the future.
  • Asset Information Services, collects, analyses and shares data and intelligence about Network Rail's infrastructure assets. It also maintains some of Network Rail's key asset systems and tools.
  • Engineering Services created to improve performance and reduce risk through efficient and effective delivery of multi-disciplinary design and engineering services.

Current tender opportunities

You can see our current tender opportunities on the procurement portal, BravoNR.

The following schedule includes tenders for our supply chain, such as:

  • infrastructure materials (rail, sleepers, ballast, switches and crossings)
  • heavy on-track plant (rail grinders, rail delivery and engineering trains)
  • collection, road haulage and safe disposal services.

CP6 tender opportunities (xlsx)

Contact us

If you would like to find out about supplying products or services to Network Rail, please use our Business Service Support request form.

For all invoicing and payment queries please call our accounts payable helpdesk on 0161 261 7500.

However, the only thing to be aware of is that the BravoNR site that’s being linked to is the same for both Route Services and capital delivery.

Open for Business – how you can challenge our standards

We are encouraging contractors, suppliers and stakeholders to propose changes to our standards. We’re transforming, making it easier for other organisations to invest in, and build on the railway.

In the past, we have been viewed by other organisations wishing to invest or build on the railway as a gatekeeper and difficult to work with. So we commissioned the Hansford Review to investigate how we could remove barriers and transform, and make it easier for other organisations. We are now implementing the recommendations of the Hansford Review as part of the Open for Business programme.

Part of this programme is to review our standards – the detailed requirements that underpin how the railway and the delivery of improvement projects are run. In doing so, suppliers and other stakeholders can proactively suggest better ways of maintaining and enhancing the railway via our new standards challenge process.