Our extensive supply chain network plays its part in helping us run a safe and efficient railway 

Covid-19

We are working with our supply chain to keep Britain moving whilst prioritising the safety of the public, passengers and railway staff.

A dedicated email address has been set up for use by our supply chain in relation to Covid-19. If you are one of our suppliers and have any questions or concerns please contact us via COVID-19supplychain@networkrail.co.uk

We’re dependent on our suppliers to help us deliver rail services across Britain – we spend over £7bn per year with our supply chain, 98 per cent of which is with British companies.

We worked directly with around 4,000 suppliers during the 2018/19 financial year. Nearly 3,000 of these are small to medium enterprises (SMEs) who supply us with vital services, from catering for our teams working through the night to designing innovative technology to keep the railway running safely. Our spend with large suppliers has also provided sustainable demand to many British SMEs through the extended supply chain.

Our supply chain is divided into Route Services (goods and services) and capital delivery projects (delivery of our major projects).

Procurement pipeline

We recognise that providing our suppliers with visibility of our future procurement requirements creates a basis on which to plan their business, the ability to recruit, develop and retain staff with the skills necessary to support our demands and the knowledge to support investment decisions in plant and equipment, and innovation.

We update our procurement pipeline every 4 weeks – view the current pipeline (xls)

Our CP6 frameworks are structured in to regional, national and design services frameworks. View the CP6 capital delivery framework awards.

Supplier management

Our supply chain is categorised in to goods and services, and capital works suppliers. Both categories are managed centrally by our Route Services Commercial & Procurement team.

Delivering capital works projects

The accountability for the delivery of our capital works projects now sits within one of our five regions. Find out more about our regions and associated routes.

Supplying capital delivery projects

Working with you to deliver major railway upgrades. Our regionally based teams, each headed up by a capital delivery director, work hard to increase capacity on the network by developing, designing and delivering enhancements and large complex capital projects. Renewals…

Supplying Route Services

Route Services was established in January 2016 to supply services, agreed by the routes, and to deliver these to all of our business units. Route Services supplies services that the route managing directors collectively decide are best provided from a single…

We directly employ 40,000 people and support another 117,000 in our supply chain, many of them providing access to employment, training and apprenticeship schemes.

Supporting local communities is an important part of our contract with suppliers. We not only ask suppliers to identify opportunities to recruit people from the local area and provide entry-level employment opportunities, but we also ask them to procure goods and services from SMEs and social enterprises, supporting local business and the local economy where possible.

Our approach to sustainable development

Each supplier is also invited to volunteer in their local area and support initiatives that have a direct benefit to the local community.

We work with suppliers committed to the highest standards of ethical behaviour and safety performance. We set out our expectations in our Code of Conduct, which is cascaded through our supply chain.

We want suppliers of all sizes and types to understand what social value we want to be delivered, so they can bid successfully for Network Rail business, creating a vibrant, healthy, innovative, competitive and diverse marketplace of suppliers. We want to see services delivered with values at their heart, where the wider social benefits matter and are recognised.

We’re transforming, making it easier for other organisations to invest in, and build on the railway.

Although Network Rail owns and operates Britain's railway, we believe we shouldn’t be the only organisation that can invest and build on it.

In the past, we have been viewed by other organisations wishing to invest or build on the railway as a gatekeeper and difficult to work with. So we commissioned the Hansford Review to investigate how we could remove barriers and transform, and make it easier for other organisations. We are now implementing the recommendations of the Hansford Review as part of the Open for Business programme.

Part of this programme is to introduce contestability – putting railway projects out to market for other organisations to deliver. Visit our Open for Business pages for information about projects we’re seeking other organisations to invest in, finance and deliver.

Related documents

SME action plan
818 KB
Supplier reference process
136 KB

Useful information for suppliers

  • BravoNR is our end-to-end procurement system – we use it to manage our supplier contract life cycle.
  • Please send all invoices in PDF format only to invoices@networkrail.co.uk
  • For queries relating to invoices please email nrssapqueries@networkrail.co.uk
  • Supplier references: we are now supplying references for organisations within our supply chain who are bidding for overseas contracts or for an export opportunity. To find out more, please read through the supplier references process document above. This decision has been taken to support the Rail Sector Deal – Export & Inward Investment Pillar and the government’s ‘Industrial Strategy’. If you have any queries relating to this, please contact RSC&PProcurementOperations@networkrail.co.uk. Requests should be submitted to the Employer’s Representative.

More information