Brighter Journeys – supporting mental health amid return to workplaces

Brighter Journeys – supporting mental health amid return to workplaces

Published 4 October 2021 | Average read time
4 min read
Stories Railway safety Stories

We’ve teamed up with the rail industry to launch the Brighter Journeys mental health campaign alongside charity Chasing the Stigma after a challenging 18 months for many of us.

Together, we’re helping make stations feel brighter and happier for your return to the railway this autumn, while also helping those struggling to access support.

Anyone struggling with their mental health can download the Hub of Hope app. The Hub of Hope can be accessed through the app, Chasing the Stigma website or at

The app also has a ‘Need Help Now?’ button that links to Samaritans and the Crisis Text Line’s 24/7 messaging service.

While home working may have become a common part of pandemic life, our survey reveals the nation is now heading back to work as passengers readjust to life after lockdown.

The findings from YouGov show almost half of UK adults travelled to their workplace for most of their working week in August, when lockdown restrictions were fully lifted across the country.

Meanwhile, almost a third said they were more likely to travel to the workplace on a regular basis from September onwards. Reasons included missing speaking to colleagues face-to-face (27%) and the boost it brings to team and work morale (21%).

As more people adapt their routines following the lifting of lockdown restrictions, over 52% of UK adults surveyed said a return to the workplace can boost their own and others’ mental health and wellbeing, while 57% also said it provides a sense of human connection.         

The Brighter Journeys campaign will visit a number of stations to help welcome back passengers during the first two weeks of October. Inspired by the wellbeing benefits of spending time in nature, the campaign aims to bring the outdoors into the station environment and put smiles on passengers’ faces in the lead up to World Mental Health Day (10 October).  

Brighter Journeys will signpost people to share and download the Hub of Hope app if they or someone they know are struggling with their mental health.

The app – provided by Chasing the Stigma – is the only service of its kind that brings together all the mental health support options available to someone in any given area.

Flowers in a flower pot, with a face painted on the pot

They range from National Health Service support and national charities like Mind and Samaritans, to more than 3,500 registered national and local voluntary, grassroots, private and third sector services, with the number listed growing daily.

It has also been included in the government’s covid-19 mental health and wellbeing recovery action plan and on the official NHS.UK website.

Andrew Haines, chief executive of Network Rail, said: “We must continue to prioritise our mental well-being and support one another as we tackle the various challenges life can throw at us. I care passionately about making lasting changes to support the mental wellbeing of our people and our passengers. We will be making our stations brighter, more positive and friendlier places and making access to support services easier to help vulnerable people find the support they need.”

Jake Mills, founder and chief executive of Chasing the Stigma, developed the Hub of Hope following his own suicide attempt. He realised when talking through his own personal experience that many people didn’t know where to turn when living with mental health challenges and he wanted to offer support to others who found themselves in a similar situation.

He said: “As we enter autumn, Brighter Journeys shines an important light on mental health. The last 18 months have been tough for so many people and it’s essential that we continue to look out for one another. Breaking down the stigma around mental health, providing tools for early intervention and giving people access to the right support at the right time is vital – it’s the reason why we set up the Hub of Hope and can make such a massive difference.”

This campaign forms part of Network Rail’s efforts to reduce suicides across the rail network alongside train operating companies and British Transport Police. Ongoing measures are being taken to prevent such incidents from taking place, including training thousands of industry staff and running campaigns such as Small Talk Saves Lives with Samaritans and British Transport Police, which calls on the public to trust their instincts and start a conversation if they see someone who might need help.

Brighter Journeys, however, has been created with the input of suicide prevention and mental health experts to signpost those struggling with their mental health to support services much earlier on in their mental health journey.

The campaign will launch with a sensory installation unveiled at London Waterloo on Monday 4 October, which will include a burst of colourful flowers in bloom, a nature themed soundscape and uplifting poems by James McInerney featured across in-station media.

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