Category: Delays explained

Getting you around safely this winter

We’re working hard to keep you moving in cold weather as temperatures drop across Britain. Before one winter’s over, we’re thinking about the next. We plan ahead for snow, ice, floods and wind (as well as sudden changes between them) to keep your journeys on time and safe. Just like road and air travel, wintry weather can … Continued

Delays explained – flooding

Very wet weather can significantly impact the railway, causing flooding and disrupting your train services. When this happens, our engineers work determinedly night and day to keep the railway open for your train services. Watch this video to find out more: What happens when we get flooding on the railway? Heavy rain can overwhelm drainage … Continued

Delays Explained – Knock-on delays

How can a delay to train services in one part of the country affect journeys elsewhere? We can fix most problems on the railway quickly and without disruption. But sometimes, a problem on one part of the railway can have a knock-on effect on another, depending on where it is, what happened and how busy … Continued

Why we carry out engineering works over bank holidays

We’re frequently asked why we schedule big engineering projects for bank holiday weekends. We plan these large-scale works for certain times so they cause the least disruption to your journeys. These include bank holidays, Sundays and overnight.  Trains run 24 hours a day, 365 days a year, so there’s never a convenient time to close … Continued

Video: Delays explained – landslips

Extreme weather across Britain has put the railway at a higher risk of landslips, which typically grow in number during winter. What is a landslip? Landslips happen on the railway when soil, rocks and earth fall on to and cover the track. This is often after long periods of heavy rain, when the ground becomes … Continued

Delays demystified – planned engineering works

Our teams across Britain are preparing to deliver essential upgrades and maintenance over the August bank holiday to improve your journeys. We plan big engineering works for certain times so they cause the least disruption, such as on bank holidays, Sundays and overnight. Read more about why we do this here. We know delays are … Continued

Delays explained – overhead line equipment

We know delays caused by OLE failures are frustrating and do all we can to minimise them. What is OLE? Overhead line equipment – or OLE – is the name for the overhead wires and other equipment you can see on electrified railway lines. It carries 25,000 volts of electricity to power electric trains. It’s … Continued

What’s a bottleneck on the railway?

We’re working hard to improve the railway in the Bristol area to give you better journeys. Our Bristol Rail Regeneration project will mean better services and connectivity. We’re providing this by installing new track, signals and an extra railway line. Removing a bottleneck in Bristol is an important part of this work. We’re improving a … Continued

Keeping trains moving in snow and ice

We work hard to predict and plan for any potential problems caused by snow and ice on the railway, and have measures to address them quickly. With snow and ice forecast across Britain, here’s a look at how we help to keep the railway running when temperatures dip below freezing. How can snow and ice impact … Continued

Storm Dennis – how we’re responding

This weekend, Storm Dennis caused widespread disruption to the railway – just days after Storm Ciara. Our teams are working around the clock to respond to problems caused by the severe weather and get passengers moving safely. Please check National Rail Enquiries for up-do-date travel information before you start your journey. We know delays are … Continued