Important information – Coronavirus
We are working extra hard to keep you safe from coronavirus when you travel through our stations.
Visit our helping you travel safely page or our coronavirus travel advice page for more information.
Retailers
In line with Government guidance all non-essential retail will be closed during the national lockdown. We will endeavour to keep supermarkets, pharmacies and take-away food outlets open for the use of key workers and those unable to work from home.
We hope to have all of your favourite retailers available again soon, but we will only reopen units when we are able to make sure we can adhere to guidance from the government. Our priority continues to be the safety of our passengers and retailer teams.
For current retail opening times, please see below. (Opening hours are subject to change).
Station retail directory – temporary retail opening hours and services
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All Bar One at Birmingham New Street
Discover well-chosen wines, have a catch up with friends over cocktails and enjoy excellent sharing tapas. All Bar One suits all occasions!
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Outside near the Smallbrook Queensway and Bullring exit |
Opening Times Monday to Wednesday 07:30 -23:00 Thursday to Friday 07.30 – 00:00 Saturday 09:00 – 00:00 Sunday 09:00 – 23:00 |
Contact 0121 643 3157 |
Benugo at Birmingham New Street
Award-winning Benugo blend coffee and loose leaf teas available to take away or enjoy in. Selection of sandwiches, salads, soups and hot pots and cakes made in its own London bakery.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Near the Smallbrook Queensway and Bullring exit |
Opening Times Monday to Saturday 07:00 – 18:00 Sunday Closed |
Contact 0121 643 6200 |
Boots at Birmingham New Street
Food and drink, healthcare, beauty, toiletries and travel accessories. Pharmacy, baby and child and 24-hour photo, cameras and electrical goods available in selected stores. For more please visit Boots.co.uk
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Near platform 2B |
Opening Times Monday to Friday 07:30 – 19:00 Saturday 08:30 – 17:30 Sunday 11:00 – 17:00 |
Contact |
Caffe Nero at Birmingham New Street
Premium award winning Italian coffee. A warm and welcoming atmosphere. Good food and great personal service.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Near Smallbrook Queensway exit |
Opening Times Monday to Sunday 06:30 – 21:00 |
Contact 0121 643 6200 |
Costa Coffee at Birmingham New Street
Eat in or take away authentic Italian coffee, hot chocolate, teas and frescato, with a range of hot and cold speciality sandwiches and indulgent cakes and pastries.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? By platform 5B |
Opening Times Monday to Wednesday 07:00 – 19:00 Thursday to Saturday 07:00 – 20:00 Sunday 08:30 – 18:30
|
Contact 0121 643 4884 |
Five Guys at Birmingham New Street
Freshly produced food, specialising in burgers with over 250,000 ways to personalise your order!
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Near the Smallbrook Queensway exit |
Opening Times Monday to Saturday 10:00 – 23:00 Sunday 10:00 – 19:00 |
Contact 0121 643 2447 |
Greggs at Birmingham New Street
Greggs offers customers a contemporary food-on-the go experience, with seating available for those who wish to enjoy their purchases inside the shop. Customers can enjoy a range of savouries and sweet treats, as well as sandwiches and salads that are freshly prepared throughout the day. Breakfast is served until 11am, featuring classics such as bacon rolls, fresh fruit and a full range of freshly ground, Fairtrade coffee. Greggs' Balanced Choice range includes a selection of sandwiches, salads, soups, porridge and fruit - all for fewer than 400 calories.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? By platform 2B |
Opening Times Monday to Friday 07:30 – 19:30 Saturday 08:00 – 18:00 Sundays and Bank Holiday 09:00 – 18:00 |
Contact |
HEMA at Birmingham New Street
Offering the best items for everyday life, with original design, good quality and an affordable price tag.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Southside entrance/exit |
Opening Times Monday to Saturday 08:00 – 21:00 Sunday 10:00 – 19:00 |
Contact 0121 796 5715 |
Hotel Chocolat at Birmingham New Street
Luxury British chocolatier and cacao grower Hotel Chocolat is on a mission to make you happy, bringing you chocolate that is more exciting, more witty, more beautiful and – more importantly – made according to their mantra: ‘More Cacao, Less Sugar’. One of the world’s few chocolate makers to directly grow some of their own cacao, on their organic, eco-conscious Saint Lucian cacao farm, Hotel Chocolat connect sustainable cacao agriculture with the hedonism of top-quality chocolate – not just from bean to bar, but roots to wrapper.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? By platform 2A |
Opening Times Monday to Saturday 08:00 – 20:00 Sunday 10:30 – 17:00 |
Contact 0121 643 4708 |
Krispy Kreme at Birmingham New Street
Wide range of fresh, high quality doughnuts and coffee to eat in or take away.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Southside entrance/exit |
Opening Times Monday to Friday 06:00 – 21:00 Saturday 06:00 – 22:00 Sunday 08:00 – 21:00 |
Contact 0121 643 3477 |
Leon at Birmingham New Street
We’ve set about changing the face of fast food. Our food is naturally full of flavour, full of goodness, and from people we know and like.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Platforms 7A and 8A entrance |
Opening Times Monday to Saturday 06:30 – 22:00 Sunday 08:30 – 22:00 |
Contact 0121 643 5925 |
M & S Simply Food at Birmingham New Street
Simply Food offers high quality, fresh and convenient food to enjoy at home or while you’re on the move.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Next to ticket office on main concourse |
Opening Times Monday to Saturday 07:00 – 23:00 Sunday 09:00 – 22:00 |
Contact 0121 643 5471 |
Moleskine at Birmingham New Street
High quality calendars, notebooks, exercise books, bags, pens, pencils and accessories.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? By entrance to platforms 4A and 5A |
Opening Times Monday to Friday 06:30 – 20:00 Saturday 08:00 – 20:00 Sunday 10:00 – 19:00
|
Contact 0121 643 5180 |
Oliver Bonas at Birmingham New Street
Women’s clothing, jewellery and accessories for the fashion conscious. Weekly deliveries of unique products.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? By Smallbrook Queensway and Bullring exit |
Opening Times Monday to Friday 08:00 – 20:00 Saturday 09:00 – 20:00 Sunday 10:00 – 19:00 |
Contact 0121 633 3507 |
The Pasty Shop at Birmingham New Street
Fresh handmade Cornish pasties made with 100 per cent natural ingredients. Tasty fillings include steak, chicken, lamb and veggie options.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Next to entrance for platforms 10B and 11B |
Opening Times Monday to Saturday 06:00 – 22:00 Sunday 07:30 – 23:00
|
Contact 0121 643 6104 |
Pret A Manger at Birmingham New Street
Natural, healthy handmade sandwiches, baguettes, salads and drinks to eat in or take away.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Opposite the ticket office on the main concourse |
Opening Times Monday to Saturday 05:00 – 23:00 Sunday 07:00 – 23:00
|
Contact 0121 643 6943 |
Starbucks at Birmingham New Street
Eat in or take away range of freshly roasted coffees and ice-blended drinks, delicious paninis, sandwiches, cakes and pastries.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Southside entrance by platform 10B and 11B |
Opening Times Monday to Saturday 05:00 – 22:30 Sunday 07:30 – 22:00
|
Contact 0121 643 6643 |
Tech Express by WHSmith at Birmingham New Street
We stock a range of different computing and electrical products, essential to your home or office; including headphones, speakers and accessorize from a variety of brands.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Southside entrance/exit |
Opening Times Monday to Saturday 07:00 – 21:00 Sunday 09:00 – 21:00 |
Contact N/A |
The Body Shop at Birmingham New Street
Want powerful products with nature-inspired ingredients that make you feel empowered and loved from head to toe? The Body Shop has your back. Scrub up that body and scrub up the world.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Ground floor concourse, opposite Boots |
Opening Times Monday to Saturday 07:00 – 20:30 Sunday 09:00 – 19:00
|
Contact 0121 643 7628 |
Upper Crust at Birmingham New Street
Freshly prepared baguettes, sandwiches, snacks and drinks from early to late.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Next to entrance to platforms 8B and 9B |
Opening Times Monday to Saturday 17:00 – 00:00 Sunday 07:30 – 20:00
|
Contact |
Wasabi at Birmingham New Street
Freshly made sushi to take away. Nigiri, hosomaki, futomaki, gunkan, hand rolls, onigiri and bento boxes. Order online to pick up.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Central station concourse |
Opening Times Monday to Saturday 08:00 – 22:00 Sunday 09:00 – 21:00 |
Contact 0121 643 3845 |
WHSmith at Birmingham New Street
Magazines, newspapers, books, confectionery, games and toys, gifts and cards, electronics accessories and lottery tickets.
| Where is it? | Opening Times | Contact | |
| 1. | Where is it? Before the ticket barrier, by the ticket office |
Opening Times Monday to Sunday 06:00 – 22:00 |
Contact 0121 643 0052 |