Manchester Piccadilly
Manchester’s principal station
A bustling transport hub for the North. A station full of life with popular restaurants, shops and food on the go, in the centre of one of Britain’s most exciting cities.
Manchester Piccadilly station, Piccadilly Station Approach, Manchester, Greater Manchester, M60 7RA
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At a glance
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Monday – Friday: 04:30 – 22:30
Saturday: 04:30 – 22:30
Sunday: 07:00 – 22:30
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Ticket buying and collection
Ticket Office
Main Concourse
Monday – Friday: 04:30 – 22:30
Saturday: 04:30 – 22:30
Sunday: 07:00 – 22:30
Collect tickets at ticket machine
Ticket Machines, outside Ticket Office on Main Concourse
- There are ticket counters here
- There is no Low-Level counter here
- There are no induction loops indicated at this counter
- There are ticket machines here
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket machines
Ticket Machine, overbridge to and from Platforms 1 -14
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket Machines, outside Ticket Office on Main Concourse
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Oyster
No
No
No
Smartcards
No
No
Station facilities and services
Yes
Available
Wi-fi available – Free public wifi
Available
Coffee shop Buffet Coffee kiosk Cold drinks vending machine Hot drinks vending machine Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
Water fountains are available on the main concourse opposite platform 10 and next to the toilets and Costa Coffee in platforms 13/14 waiting lounge
Available
News agent Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
No
Monday – Saturday: 07:00 – 23:00
Sunday: 08:00 – 23:00
Excess Baggage Company
020 8090 9935
Monday – Sunday: 08:00 – 21:00
Excess Baggage Company
0330 024 0215
Available
Located on main concourse, Fairfield Street mezzanine level and Fairifeld Street.
Available
Post box is situated at the top of the station approach, outside station doors (next to Boots)
Key information
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Step-free access Step-free category A: Compliant step-free access to all platform(s)
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Station accessibility
Step-free category A, Compliant step-free access to all platform(s)
Visually Impaired
All platforms have tactile warning strips.
Ticket gates are in place for platforms 1-12
Yes
Ramps are kept at this station to provide assistance
There are tactile warnings on all platforms
Available
Located opposite platform 1 in the lobby area leading to the Long Stay car park. Please check the opening times on the National Rail Enquiries website
Passenger Assistance Lounge
Induction loops are throughout this station
1
Yes
-
-
-
Help Points: There are no Help Points
Staff assistance
Monday – Saturday: 07:15 – 21:00
Sunday: 09:00 – 21:00
Assisted Travel Lounge is located on the station concourse on exit to the long stay car park, near to platform 1.
Opening times
Mon-Sat 07:15-21:00
Sun 09:00-21:00
Manchester Piccadilly station is open 7-days a week.
Passenger assistance is available booked through the relevant Train Operating Company.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance – now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Yes
- There are no Help Points
Customer Help Points:
- Located by the entrance to Fairfield Street.
- Located by the entrance from the long stay car park
- Located within satellite lounge by the side of the lift
- Outside the entrance to the toilets on the South Concourse
Train Information Point:
- Located on the main concourse
- Induction Loop
Station Reception:
- Located in the Fairfield Street mezzanine level close to WH Smith
Assisted Travel Lounge
- Located on the station concourse on exit to the long stay car park, near to platform 1.
- Induction Loop
Opening times
- Mon-Sat 07:15-21:00
- Sun 09:00-21:00
Yes – from help point
Yes – from information point
Yes – from ticket office
DepartureScreens
Announcements
ArrivalScreens
Announcements are made both visually and audibly
Please see any member of staff or go to the Network Rail Station Reception situated near to WH Smith on the Fairfield Street mezzanine level – a buzz button is available if reception closed.
Toilets and baby changing
Toilets
Baby changing facilities are available on the main concourse opposite platforms 11–12, satellite lounge near the footbridge towards platforms 13–14, the upper concourse and the accessible toilet within the Assisted Travel Lounge
Accessible toilet, off of Waiting area for Platforms 13 & 14
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet, First Class Lounge
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet, off of Main Concourse (South)
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet, Upper Concourse(South)
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Male toilet, off of Waiting area for Platforms 13 & 14
Female toilet, off of Waiting area for Platforms 13 & 14
Female toilet, off of Main Concourse(South)
- This toilet is not accessed with a RADAR key
Male toilet, off of Main Concourse(South)
Female toilet, Upper Concourse (South)
Male toilet, Upper Concourse (South)
Changing Places toilet, near Platform 1 Entrance
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Lifts
Lift, Platforms 13 & 14
- There are no audio announcements or they are not audible in this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift, Platform 12
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift, First Class Lounge
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths at least 0.9m wide
Buggy Lift, South Concourse
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift, South Concourse
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift, Metro Link mezzanine to Fairfield Street
- There are audio announcements provided inside this lift only
- The lift requires wheelchair users to reverse in or out
- Lift has clear door widths at least 0.9m wide
Lift, Metro Link mezzanine to Platform B
- There are audio announcements provided inside this lift only
- The lift requires wheelchair users to reverse in or out
- Lift has clear door widths at least 0.8m wide
Lift, Platforms 8 & 9
- There are audio announcements provided inside this lift only
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift, Platforms 10 & 11
- There are audio announcements provided inside this lift only
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Getting to and from the station
Car parking
Accessible parking
No
Long Stay
APCOA Parking (UK) Limited
- 08719774222
- Boad Street
- Manchester
- M60 7RT
- https://www.apcoa.co.uk/parking-in/manchester/manchester-piccadilly-station-long-stay/
- Monday to Friday: 24 Hours
- Saturday: 24 Hours
- Sunday: 24 Hours
856 spaces
35 Blue Badge spaces are available – parking is chargeable for all vehicles
Yes
Short stay / Drop off
APCOA
- Monday to Sunday: 24 Hours
47 spaces
Yes
Drop-off / Pick-up points
Available only at Fairfield Street entrance with dropped kerb and lift to main station.
Drop-off and Pick-up Point, Fairfield Street
- This is a combined drop-off and pick-up point
- There is space for more than 5 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
- There is no Help Point close to the drop-off and/or pick-up point
Drop-off and Pick-up Point, Fairfield Street (Top End)
- This is a drop-off point only
- There is uncovered seating/waiting
- There is space for up to 5 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
- There is no Help Point close to the drop-off and/or pick-up point
Cycling
Bicycle storage
254 spaces
- 254 spaces for non-folding cycles
- 40 Brompton storage spaces for folding cycles
Stands, Lockers
Fairfield Street, Ducie Street, station front entrance
Yes
Yes
Bicycle hire
www.bromptonbikehire.com/docks/2322-manchester-piccadilly
Brompton Bike Hire provide two tariffs based on annual or leisure membership for 24 hour bike hire:
Frequent: £2.50 per day (£20 annual membership)
Leisure: £5 per day (£1 annual membership)
Transport links
Tube, Metro and Tram links
- Live tram departure board – Piccadilly Tram Station
Metrolink trams from Piccadilly station serve:
- Bury
- Rochdale
- Ashton-under-Lyne
- Manchester Airport
- Media City UK
- Altrincham
- Disbury
- Eccles
Further details: www.metrolink.co.uk
Bus
Onward travel map can be found here.
BUS JOURNEYS FROM MANCHESTER PICCADILLY
'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:
www.firstgroup.com/ukbus and www.stagecoachbus.com
Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
FREEBUS JOURNEYS
The city centre free bus service
The revamped service is maintaining its frequent ten-minute service (12 minutes on Sunday) and continues to be operated by Go North West.
Route information and map can be at www.tfgm.com.
Route 1 (Monday – Friday off-peak, Sunday)
Piccadilly Rail Station, Piccadilly Gardens, Charlotte Street, King Street (Cross Street), Market Street, Deansgate (Barton Arcade), Bridge Street, Gartside Street, Quay Street, Deansgate (John Rylands Library), John Dalton Street, King Street (Brown Street), York Street, New York Street, Central Coach Station, Chorlton Street, to Piccadilly Rail Station via Station Approach.
Route 1 (Monday – Friday AM/PM peak)
Piccadilly Rail Station, Piccadilly Gardens, Charlotte Street, King Street (Cross Street), Market Street, Deansgate (Barton Arcade), Bridge Street, Gartside Street, New Quay Street, Chapel Street, Salford Central Station, Gartside Street, Quay Street, Deansgate (John Rylands Library), John Dalton Street, King Street (Brown Street), York Street, New York Street, Central Coach Station, Chorlton Street, to Piccadilly Rail Station via Station Approach.
Route 1 (Saturday only)
Piccadilly Rail Station, Piccadilly Gardens, Charlotte Street, King Street (Cross Street), Market Street, Deansgate (Barton Arcade), Bridge Street, Gartside Street, Science and Industry Museum, Deansgate (Great Northern), Deansgate (John Rylands Library), John Dalton Street, King Street (Brown Street), York Street, New York Street, Central Coach Station, Chorlton Street, to Piccadilly Rail Station via Station Approach.
Route 2
Manchester Piccadilly Station via Station Approach, London Road, Fairfield Street, Whitworth Street, Whitworth Street West, Deansgate, Quay Street, New Quay Street, Irwell Street, Trinity Way, Chapel Street, New Bailey Street, Bridge Street, Deansgate, Victoria Bridge Street, Chapel Street, Victoria Street, Hunts Bank, Victoria Station Approach, Todd Street, Corporation Street, Withy Grove, Shudehill, Thomas Street, High Street, Church Street, Dale Street, Ducie Street, to Piccadilly Approach.
More details on the freebus service can be found here
For information about all buses in Greater Manchester visit: Transport for Greater Manchester.
METROLINK
Metrolink tram information is below under 'Metro'.
Taxi
Taxi Rank, Fairfield Street
- The taxi rank is partially covered
- Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
- There is a help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
Airport
Nearest Airport is Manchester International Airport approximately 9 – 10 miles away. Currently there are 5 trains an hour during the course of the day, services are limited throughout the night.
Car hire
Two agents available within walking distance of the station.
At the station
Lounges and waiting areas
Available
Assisted Travel Lounge is located on the Station Concourse on exit to the long stay car park, near to platform 1.
Opening Times
- Monday – Saturday: 07:15 – 21:00
- Sunday: 09:00 – 21:00
Accessible Travel Lounge, near Platform 1 Entrance
- The doors to the waiting room remain open when it is open
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated and cooled
- There is no Help Point close to the waiting room
- There is seating within view of the Customer Information Screen but not of trains in the waiting room
Available
Monday – Friday: 06:00 – 19:30
Saturday: 08:00 – 18:00
Sunday: 09:30 – 19:30
Location
Above the information point (opposite the ticket office) on the main concourse – Lift available
Tickets Accepted
Avanti West Coast Anytime or Off-Peak (First Class) or Avanti West Coast Advance (First Class) tickets. You can only enter the lounge on the travel date shown on your ticket.
Facilities
Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
Refreshments
Tea, coffee, soft drinks.
Wi-Fi
Wi-Fi is available
Showers
Showers are not available
First Class lounge, Approach Road side Upper Concourse (North)
- The First class lounge is capable of being heated and cooled
- There is seating with a view of customer information screens but not trains in the First Class lounge
- There is seating with backrests and armrests on both sides
- There is no Help Point close to the First Class lounge
There is a quiet room at this station
There is no multi-faith room at this station
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The platforms are level with the Main Entrance of the station
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There are tactile warnings on all platforms
Platform facilities
There is/are 14 platform(s) at this station
The platforms are level with the Main Entrance of the station
There are tactile warnings on all platforms
Platform 1
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 2
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 3
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 4
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 5
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 6
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 7
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 8
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 9
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 10
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 11
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 12
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 13
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 14
- There is seating/waiting under an open-sided shelter on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Help and support
- DepartureScreens
- Announcements
- ArrivalScreens
- Yes – from help point
- Yes – from information point
- Yes – from ticket office
No
There are no Help Points
Induction loops are throughout this station
Customer Help Points:
- Located by the entrance to Fairfield Street.
- Located by the entrance from the long stay car park
- Located within satellite lounge by the side of the lift
- Outside the entrance to the toilets on the South Concourse
Train Information Point:
- Located on the main concourse
- Induction Loop
Station Reception:
- Located in the Fairfield Street mezzanine level close to WH Smith
Assisted Travel Lounge
- Located on the station concourse on exit to the long stay car park, near to platform 1.
- Induction Loop
Opening times
- Mon-Sat 07:15-21:00
- Sun 09:00-21:00
Yes
Announcements are made both visually and audibly
Yes
There are no information points
There is printed information available
Monday – Saturday: 07:15 – 21:00
Sunday: 09:00 – 21:00
Assisted Travel Lounge is located on the station concourse on exit to the long stay car park, near to platform 1.
Opening times
Mon-Sat 07:15-21:00
Sun 09:00-21:00
Manchester Piccadilly station is open 7-days a week.
Passenger assistance is available booked through the relevant Train Operating Company.
British Transport Police
For assistance speak to any member of station staff or contact the British Transport Police on 0800 40 50 40 (24 hours) or text 61016. In an emergency call 999.
Shop, Eat & Explore
Train operators at this station
Train operators sell tickets and provide the train services.
- Northern – trains between Manchester Airport, Barrow-in-Furness, Windermere, Alderley Edge, Liverpool Lime Street, Rose Hill Marple, Stoke-onTrent, Blackpool North, Hazel Grove, Sheffield, Crewe, Hadfield, Buxton, Southport and New Mills Central
- TransPennine Express – trains between Manchester Airport, Glasgow, Edinburgh, Redcar Central, Huddersfield, Hull and Cleethorpes
- Transport for Wales – trains between Carmarthen, Chester, Manchester Airport, Holyhead and Llandudno
- Avanti West Coast – trains between Manchester and London Euston
- CrossCountry – trains between Birmingham, Bournemouth, Southampton and Plymouth
- East Midlands Railway – trains between Manchester, Liverpool and Norwich