London Euston
London’s first intercity station
London Euston is the southern terminus of the West Coast Main Line. It’s a gateway from London to popular destinations like Birmingham, Liverpool, Manchester, Edinburgh and Glasgow.
London Euston station, Euston Road, London, Greater London, NW1 2RT
Open in Google MapsAt a glance
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Monday – Friday: 06:00 – 22:30
Saturday: 06:00 – 22:00
Sunday: 07:00 – 22:30
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Ticket buying and collection
Ticket Office
The travel centre is on the left as you enter through the main entrance.
Advanced bookings are available:
Monday to Friday – 06:30 to 21:00Saturday – 08:30 to 21:00Sunday – 07:30 to 21:00
Monday – Friday: 06:00 – 22:30
Saturday: 06:00 – 22:00
Sunday: 07:00 – 22:30
Collect tickets at ticket machine
Ticket machines, adjacent to Western Entrance
- There are ticket counters here
- There is a Low-Level counter here
- There are induction loops indicated at the low and high level counters
- There are ticket machines here
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket machines
Ticket machines, top of ramp to Platforms 8-11
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket machines, adjacent to Western Entrance
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Oyster
Yes
Yes
Yes
Smartcards
No
No
Station facilities and services
Yes
Available
Find WiFi Hotspots around London Euston station
Available
Coffee shop Café Coffee kiosk Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
Available
Wide range of shops – see the Station Plan map.
No
Monday – Friday: 07:00 – 23:00
Excess Baggage Company
020 3468 4670
Monday – Friday: 09:00 – 17:30
Excess Baggage Company
0330 024 0215
Available
Located outside the station Located on concourse Located outside main entrance
Available
Key information
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Step-free access Step-free category A: Compliant step-free access to all platform(s)
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Station accessibility
Step-free category A, Compliant step-free access to all platform(s)
Suitable for disabled passengers. Level access to all platforms via ramps. Lifts provided between concourse, taxi & car park and London Underground ticket hall.
Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines.
For more information on the accessibility on London Transport click here.
- Ticket barrier, Platform 8
- Ticket barrier, Platform 9
- Ticket barrier, Platform 10
- Ticket barrier, Platform 11
- Ticket barrier, Platform 3
- Ticket barrier, Platform 2
- Ticket barrier, Platform 1
There are ticket gates at the entrances to platforms 1 – 3 & 8 – 11 and can be accessed by wide gates.
Yes
Ramps are kept at this station to provide assistance
There are tactile warnings on all platforms
Available
Located next to the ticket office on the main concourse. Please check the opening times on the National Rail Enquiries website.
Assisted Travel Lounge
Available
Mobile podiums located outside of the assisted travel lounge and on the main concourse underneath the departure screens.
Assistance Meeting Point
Available
Located on the accessible taxi rank situated outside the front of the station on Euston road.
Help Point (Taxi Rank)
Induction loops are at designated listening areas
Yes
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Help Points: Help Points are only available in limited locations
Staff assistance
Monday – Thursday: 04:30 – 01:30
Friday – Saturday: 04:30 – 02:00
Sunday: 05:15 – 01:30
Help is available from the Mobility Assistance Reception (if closed please use number on the reception door) or see any member of station staff. Mobility Assistance Reception is open 07:00-23:00 Monday to Saturday and 08:00-23:00 on Sunday.
Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office or from any member of staff. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with:
- Avanti West Coast - 0800 0158 123, textphone 0800 0158 124
- London Northwestern Railway - 0800 092 4260, textphone 0844 811 0134
- London Overground – 0343 222 1234, textphone 020 3031 9331
- Caledonian Sleeper – 0330 060 0500, textphone 18001 0330 060 0500
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance – now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Yes
- Help Points are only available in limited locations
- All Help Points have induction loops
A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office.
Monday-Saturday 07:00-23:00Sunday 08:00-23:00
Yes – from help point
Yes – from information point
Yes – from ticket office
DepartureScreens
Announcements
ArrivalScreens
Announcements are made both visually and audibly
Monday-Sunday 07:00-23:00
Customers can seek information and assistance from the ticket office or the Mobility Assistance Reception.
Toilets and baby changing
Toilets
These are located by the entrance to platforms 1-3
There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.
Changing Places Toilet, opposite Platform 1
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet, across and further from comfort lounge
Accessible Toilet, First Class lounge
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet(B), across from Waiting Room between Platforms 8 and 10
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet(A), near Waiting room between Platforms 8 and 10
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Female Toilets, near top of ramp to Platforms 1-3
Male Toilets, near top of ramp to Platforms 1-3
Male Toilet, First Class lounge
Female Toilet, First Class lounge
Lifts
Lift, (West), To Concourse
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths at least 0.9m wide
Lift, Concourse to First Class Lounge
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths at least 0.9m wide
Getting to and from the station
Car parking
Drop-off / Pick-up points
Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left hand side of the main entrance or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.
- Avanti West Coast - 0800 0158 123, textphone 0800 0158 124
- London Northwestern Railway - 0800 092 4260, textphone 0844 811 0134
- London Overground – 0343 222 1234, textphone 020 3031 9331
- Caledonian Sleeper – 0330 060 0500, textphone 18001 0330 060 0500
Drop off and Pick Up Point, Euston Square Gardens
- This is a combined drop-off and pick-up point
- There is seating/waiting under a canopy
- There is space for up to 3 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is on the same side of the road as the station
- There is a Help Point close to the drop-off and/or pick-up point
Drop off and Pick Up Point, Eversholt Street
- This is a combined drop-off and pick-up point
- There is space for up to 3 vehicles to drop-off and/or pick-up
- There is no Help Point close to the drop-off and/or pick-up point
Cycling
Bicycle storage
415 spaces
Stands
On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge
Yes
Yes
Transport links
Tube, Metro and Tram links
Euston Underground station has access to the Northern Line and the Victoria Line. Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has access to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport click here.
The Underground station is very busy, especially during the morning and evening peaks. It will likely be quicker for customers to walk or catch a bus to nearby Warren Street or King's Cross St. Pancras instead.
Bus
Buses are available from Euston bus station next to the railway station. All Transport for London buses are accessible by step free access.
More information about Transport for London buses can be found here
Taxi
Taxi rank(1), Euston Square Gardens
- The taxi rank is partially covered
- Ramps can only be deployed from the side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis only drop off at this taxi rank
Taxi rank(2), Euston Square Gardens
- The taxi rank is partially covered
- Ramps can only be deployed from the side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis only pick up at this taxi rank
At the station
Lounges and waiting areas
Available
Located by the entrance to platforms 16-18
Assisted Travel Lounge & Passenger Assist Check In, across from Waiting rooms and Platform 13
- The doors to the waiting room remain open when it is open
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated and cooled
- There is no Help Point close to the waiting room
- There is seating within view of the Customer Information Screen but not of trains in the waiting room
Waiting room, opposite Platform 16
- The doors to the waiting room are automated
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated and cooled
- There is no Help Point close to the waiting room
- There is seating within view of the Customer Information Screen but not of trains in the waiting room
Customer Lounge, located between Platforms 8 and 10
- The doors to the waiting room remain open when it is open
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated and cooled
- There is no Help Point close to the waiting room
- There is seating within view of the Customer Information Screen but not of trains in the waiting room
Unavailable
Monday – Friday: 06:45 – 21:00
Saturday: 06:45 – 20:00
Sunday: 08:00 – 20:00
Located
Located on first floor, accessed via balcony.
Step free to access
Yes a platform lift for mobility impaired customers.
Refreshments
First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers.
Lounge Availability
You can enjoy the First Class Lounge up to two hours (see Note below) before your outward journey and for an hour after your inward journey on the travel date shown on your ticket.
Note – Access time before your outward journey is reduced to one hour at peak times (15:00-19:00 on Thursdays and Fridays) for First Advance ticket holders only.
Tickets Accepted:
Avanti West Coast: Business, First Open or Advance First tickets.
Caledonian Sleeper: First tickets.
You can only enter the lounge on the travel date shown on your ticket.
Please note that London Northwestern Railway first class tickets are not valid in this lounge.
Concessions for Standard Class sleeper customers
No
First Class lounge, on Mezzanine
- The First class lounge is capable of being heated and cooled
- There is seating with a view of customer information screens but not trains in the First Class lounge
- There is seating with backrests and armrests on both sides
- There is no Help Point close to the First Class lounge
There is no quiet room at this station
There is no multi-faith room at this station
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The platforms are below the level of the main entrance of the station
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There are tactile warnings on all platforms
Platform facilities
There is/are 16 platform(s) at this station
The platforms are below the level of the main entrance of the station
There are tactile warnings on all platforms
Platform 1
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 2
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 3
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 4
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 5
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 6
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 7
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 8
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 9
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 10
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 11
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 12
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 13
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 14
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 15
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 16
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is a Help Point close to this platform
Help and support
- DepartureScreens
- Announcements
- ArrivalScreens
- Yes – from help point
- Yes – from information point
- Yes – from ticket office
Yes
Help Points are only available in limited locations
Induction loops are at designated listening areas
A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office.
Monday-Saturday 07:00-23:00Sunday 08:00-23:00
Yes
Announcements are made both visually and audibly
Yes
There are information points
There is printed information available
Monday – Thursday: 04:30 – 01:30
Friday – Saturday: 04:30 – 02:00
Sunday: 05:15 – 01:30
Help is available from the Mobility Assistance Reception (if closed please use number on the reception door) or see any member of station staff. Mobility Assistance Reception is open 07:00-23:00 Monday to Saturday and 08:00-23:00 on Sunday.
Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office or from any member of staff. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with:
- Avanti West Coast - 0800 0158 123, textphone 0800 0158 124
- London Northwestern Railway - 0800 092 4260, textphone 0844 811 0134
- London Overground – 0343 222 1234, textphone 020 3031 9331
- Caledonian Sleeper – 0330 060 0500, textphone 18001 0330 060 0500
British Transport Police
The British Transport Police station is adjacent to the Melton Street exit, by platform 16.
For help call 0800 40 50 40 (24 hours), text 61016 or speak to a member of station staff. In an emergency call 999.
Shop, Eat & Explore
Train operators at this station
Train operators sell tickets and provide the train services.
- Avanti West Coast – intercity trains between London, the Midlands, North West England, North Wales, and Scotland.
- Caledonian Sleeper – sleeper trains between London and Scotland.
- London Northwestern Railway – trains between London, the Midlands and North West England.
- London Overground – trains in London and surrounding areas.