Leeds City
The Gateway to Yorkshire.
Discover the contemporary culture of Yorkshire’s largest city through one of Britain’s best-served stations. Experience award-winning bars, restaurants and shops, visit iconic festivals and sports stadiums or venture out into the breathtaking Yorkshire Dales.
Leeds station, New Station Street, Leeds, West Yorkshire, LS1 4DY
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Ticket buying and collection
Ticket Office
Booking Hall
Monday – Saturday: 04:45 – 23:59
Sunday: 06:45 – 22:30
Collect tickets at ticket machine
Booking hall
- There are ticket counters here
- There is a Low-Level counter here
- There are induction loops indicated at the low and high level counters
- There are ticket machines here
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket machines
Ticket machines, exit to southern entrance
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket machines, North Concourse
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Booking hall
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Oyster
No
No
No
Smartcards
No
No
Station facilities and services
Yes
Available
Available
Available
No
Monday – Saturday: 07:00 – 23:00
Sunday: 08:00 – 23:00
0113 350 3966
Monday – Sunday: 08:00 – 21:00
0113 350 3966
Available
Located on the main concourse
Available
Key information
-
Step-free access Step-free category A: Compliant step-free access to all platform(s)
-
Station accessibility
Step-free category A, Compliant step-free access to all platform(s)
Suitable for disabled passengers. Lifts or Level access to all platforms.
- Ticket barriers, near Platforms 1&2
- Ticket barriers to southern entrance
- Customer information point and assisted travel
Yes
Ramps are kept at this station to provide assistance
There are tactile warnings on all platforms
Available
Located in the centre of the main concource, opposite New Station St entrance. Please check the opening times on the National Rail Enquiries website.
Customer information Point
Available
Located within the ticket office foyer on the main concourse). Please check the opening times on the National Rail Enquiries website.
Ticket Office
Available
Outside of ticket office and Customer infomration point opening hours, please go to the ticket barrier for assistance.
Ticket Barriers
Induction loops are throughout this station
1
Yes
-
Monday – Sunday: 24 Hours
-
-
Help Points: Help Points are only available in limited locations
Staff assistance
Monday – Sunday: 24 Hours
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern – **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway – 03457 225 225 Textphone – 18001 03457 225 225
CrossCountry – 0344 811 0125, textphone 0344 811 0126
East Midlands Railway – 0800 0113323, textphone 18001 03457 078051
TransPennine Express – 0800 107 2149, textphone 18001 0800 1072149
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance – now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Yes
- Help Points are only available in limited locations
- All Help Points have induction loops
Yes – from information point
Yes – from ticket office
Yes – from help point
DepartureScreens
Announcements
ArrivalScreens
Announcements are made both visually and audibly
Toilets and baby changing
Toilets
Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse
Changing places toilet and shower room, South Concourse
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet, South Concourse
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet, Platform 1
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet, Platform 12
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Male toilet, South Concourse
Female toilet, Platform 8
Accessible toilet, Platform 8
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Male toilet, Platform 8
Male toilet, Platform 13
LNER First class lounge
- This toilet is not accessed with a RADAR key
- The toilet entry handles may be operated by most people
Female toilet, South Concourse
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Lifts
Lift between Platforms 12 to 15 and West Footbridge
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Lift, Platform 15 (West End)
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Lift, Platform 16 (West End)
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Lift 1, South Side Entrance towards Granary Wharf
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths 1.1m wide
Lift 2, South Side Entrance towards Little Neville Street
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths 1.1m wide
Lift, Platforms 6 & 8 (West End)
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Lift, Platforms 9 & 11 (West End)
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Getting to and from the station
Car parking
Accessible parking
No
Station Car Park
APCOA Parking (UK) Limited
- 0113 247 9238
- –
- –
- https://www.nationalrail.co.uk/
- Monday to Friday: 24 Hours
- Saturday: 24 Hours
- Sunday: 24 Hours
305 spaces
Yes
Up to 20 minutes: £0.70
Up to 40 minutes: £2.80
Up to 1 hour: £4.50
Up to 2 hours: £6.00
Up to 6 hours: £12.50
Up to 24 hours: £23.00
Night Rate: £7.50 – patrons must enter after 18:00 and depart before 06:00 for this rate to apply.
Drop-off / Pick-up points
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:
- CrossCountry 03448 110125
- East Midlands Railway – 08000 113323
- London North Eastern Railway – 03457 225 225
- Northern – 0800 1385560.
- TransPennine Express – 0800 107 2149
There is a drop off and pick up zone in Princes Square, off Aire Street. Drivers will have 10 minutes free waiting time within the drop off zone which will be monitored with Automatic Number Plate Recognition (ANPR) cameras. Those wishing to park for more than 10 minutes can use the multi storey car park.
ANPR cameras will capture your entry and exit from this area, exceeding this time will result in a parking fine. Blue Badge holders get 30 minutes of free waiting time when parked in an accessible bay and clearly displaying a Blue Badge. No return within 30 minutes.
There is no parking pick-up or drop-off on the main entrance and through road known as Princes Square. This is a no parking roadway to assist with the free flow of traffic and for Health and Safety purposes.
Pedestrian area (no vehicles access)
- This is a combined drop-off and pick-up point
- There is space for up to 5 vehicles to drop-off and/or pick-up
- There is no Help Point close to the drop-off and/or pick-up point
Cycling
Bicycle storage
92 spaces
Limited wheel racks available on platform 12 / 15 and short stay car park.
Racks
- Platform 0 / 1
- Platform 6 / 8 behind the lift
- Platform 12 / 15
- Short stay car park
No
Yes
Transport links
Bus
First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com
Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
For information about all buses in west Yorkshire visit: www.wymetro.com
Taxi
Area under construction
- The taxi rank is partially covered
- Ramps can only be deployed from the side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
Area under construction
- The taxi rank is uncovered
- Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
Car hire
.
At the station
Lounges and waiting areas
Available
Waiting room, Platform 9
- The doors to the waiting room are automated
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated and cooled
- There is no Help Point close to the waiting room
- There is seating available in view of the Customer Information Screen and trains in the waiting room
Waiting room, Platform 0
- The doors to the waiting room are automated
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated and cooled
- There is no Help Point close to the waiting room
- There is seating available in view of the Customer Information Screen and trains in the waiting room
Waiting room, Platform 12
- The doors to the waiting room are manually operated
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated and cooled
- There is no Help Point close to the waiting room
- There is seating within view of the trains but not the Customer Information Screens in the waiting room
Available
Monday – Friday: 06:00 – 18:30
Saturday: 06:30 – 18:00
Sunday: 10:00 – 17:30
Location: In the booking hall
Tickets Accepted in London North Eastern Railway First Class Lounge:
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the LNER route
- Any LNER First Class packages
- First Advance (routed LNER & connections)
- LNER First Class Reader Offer (routed LNER & connections)
- LNER First Class Flat Fare (routed LNER & connections)
- LNER Rewards First Class Leisure Single (routed LNER & connections)
- LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
- Inclusive Tour Tickets (eg. Superbreak)
- Weekend First
Restricted tickets: All First Class tickets valid only on other train operators.
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.
Facilities: Toilets, TV.
Refreshments: Complimentary: tea / coffee / hot chocolate / orange juice / water / biscuits.
Wi-Fi: Yes
Showers: No
LNER First class lounge
- The First class lounge is capable of being heated and cooled
- There is seating with a view of customer information screens but not trains in the First Class lounge
- There is bench seating with backrests but without armrests
- There is no Help Point close to the First Class lounge
There is no quiet room at this station
There is no multi-faith room at this station
-
The platforms are level with the Main Entrance of the station
-
There are tactile warnings on all platforms
Platform facilities
There is/are 18 platform(s) at this station
The platforms are level with the Main Entrance of the station
There are tactile warnings on all platforms
Platform 0
- There is seating/waiting in an enclosed shelter on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 1
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 2
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 3
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 4
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 5
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 6
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 7
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 8
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 9
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 10
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 11
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 12
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 13
- There is seating/waiting under an open-sided shelter on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 14
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 15
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 16
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 17
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Help and support
- DepartureScreens
- Announcements
- ArrivalScreens
- Yes – from information point
- Yes – from ticket office
- Yes – from help point
Yes
Help Points are only available in limited locations
Induction loops are throughout this station
Yes
Announcements are made both visually and audibly
Yes
There are information points
There is no printed information available
Monday – Sunday: 24 Hours
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern – **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway – 03457 225 225 Textphone – 18001 03457 225 225
CrossCountry – 0344 811 0125, textphone 0344 811 0126
East Midlands Railway – 0800 0113323, textphone 18001 03457 078051
TransPennine Express – 0800 107 2149, textphone 18001 0800 1072149
British Transport Police
The British Transport Police station is outside the New Station Street entrance.
For help call 0800 40 50 40 (24 hours), text 61016 or speak to a member of station staff. In an emergency call 999.
British Transport Police in our stations
Shop, Eat & Explore
Train operators at this station
- Northern Rail – Local services between Leeds, North West England, Yorkshire and Humber
- London North Eastern Railway – Intercity trains between Leeds and London Kings Cross
- Transpennine Express – Operate services between North West England, Yorkshire and North East England
- Cross Country – Intercity services between Scotland, North East England, Yorkshire, and South West England