King’s Cross – a significant transport hub

Important information – Coronavirus

We are working extra hard to keep you safe from coronavirus when you travel through our stations.

Visit our helping you travel safely during coronavirus page or our coronavirus travel advice page for more information.

Wear a face covering

You must wear a face covering for the full duration of your journey on public transport in England, Scotland and Wales. Find out more about specific exemptions.

Passenger assistance

Our passenger assistance is operating with additional safety measures in place, including the requirement to wear a face covering.

Book passenger assistance as you normally would. Please wear your own face covering and our staff will do likewise, this reduces the risk to you and our staff. If you don’t wear a face covering this will limit our ability to help you. If you do not have your own face covering we will provide a face covering for you. At our stations we have face coverings (including visors) and hand sanitiser available to help us help you.  ​

Please see the accessibility section below for more information.



We are working hard to safely reopen retail units in all of our stations. We hope to have all of your favourites available soon, but we will only reopen units when we are able to make sure we can adhere to social distancing guidance from the government. Our priority continues to be the safety of our passengers and retailer teams.

See it. Say it. Sorted.

When reporting any security issues around the railway to a member of staff or the British Transport Police (BTP), please keep your distance. Follow Government advice on staying safe. You can also call or text BTP to report an issue. Call: 0800 40 50 40 / Text: 61016. In an emergency dial 999

The area known as King’s Cross got its name from a statue of King George IV erected at the crossroads of what is now Euston Road, York Way, Pentonville Road and Grays Inn Road. The monument itself was short lived, being completed in 1836 and demolished in 1845, but the area retained the name.

King’s Cross station opened to passengers on 14 October 1852, designed by Lewis Cubitt to be simple and functional. At the time it was the largest railway station in Britain.

The station saw significant change throughout the 20th century to meet passenger and freight demand, turning King’s Cross into a significant transport hub.

Today, Cubitt’s original Grade 1 listed façade has been revealed once more, together with a square at the front of the station, creating a new public space right in the heart of London.

Station opening hours

  • Monday – Friday: 05:00 – 01:36
  • Saturday: 05:00 – 01:11
  • Sunday: 05:30 – 01:36

Tickets and travel information

For latest train times, please visit the National Rail Enquiries website or call 03457 48 49 50.

Textphone: 0345 60 50 600
Welsh language line: 0345 60 40 500

Station enquiries

General station enquiries: 03457 11 41 41

Find your way around using the Kings Cross Station Map.

British Transport Police

The British Transport Police station is beneath the pub by the entry to platform 9.

For assistance speak to any member of station staff or contact the British Transport Police on 0800 40 50 40 (24 hours) or text 61016. In an emergency call 999.

British Transport Police in our stations


Cars can pick-up and set down on Pancras Rd. You can’t leave vehicles unattended.

Sat nav postcode: N1C 4TB

Pancras Rd is one-way and can only be accessed from Euston Rd.

The station is just outside the congestion charge zone. About the congestion charge.


Taxi rank: next to the station on Pancras Rd.

Set-down: Pancras Rd, beyond the taxi rank. The point on York Way has closed.

For more information visit traintaxi.


If you want to take your bike on a train, please check with the train operator first.


For information about trains to and from King’s Cross, visit National Rail Enquiries or call 03457 48 49 50.


Most bus stops are in front of the station on Euston Rd. There are also bus stops on York Way.

For more information visit TfL buses.

London Underground

Lines serving King’s Cross St Pancras tube station:

  • Circle
  • Hammersmith & City
  • Metropolitan
  • Northern (Bank branch)
  • Piccadilly
  • Victoria

Entrances: on Euston Rd and within the train station.

For more information visit TfL Underground.

Tickets and information

For train times, tickets and real-time train information, visit National Rail enquiries or call 03457 48 49 50.

Ticket office

The main ticket office is located on the concourse and is open from:
Monday to Saturday 06:00 to 22:15
Sunday 07:20 to 22:15

There is also a ticket office on platform 8 which is open outside of the hours listed above.

Tickets for today

Monday to Saturday 06:00 – 22:15
Sunday 07:20 – 22:15

Advance tickets

Monday to Saturday 06:45 – 21:00
Sunday 07:35 – 21:00

Ticket machines

There are ticket machines across the concourse operated by both Avanti West Coast Trains and Great Northern. The ticket machines closest to platforms 9-11 are run by Great Northern.

Information point

In the centre of the station opposite the cash machines.

Toilets and baby care

Women, men, accessible and baby care:

  • By the entrance to platforms 9-11
  • Mezzanine, behind the escalators and lift


Can be found by the entrance to platforms 9-11.

Monday to Sunday 07:00 – 21:00

£5, pay at Excess Baggage, soap included. Towels available – deposit required.


There are several ATMs on the concourse.


There are three public telephones, they are located opposite Starbucks.

Lost property

At the station
Items handed in at the station are kept in the left luggage office. Report lost property online.

Lost property counter hours:

Monday to Friday 09:00 – 17:00

Onboard a train

Items left on trains are kept by the train company.

Left luggage

You can leave luggage at Excess Baggage Co near the entrance to platform 9.

Monday to Sunday 07:00 – 23:00

You can pre-book storage for your heavy, awkward or high-value luggage at one of our Rail Station Left Luggage facilities.

For more information visit Excess Baggage or call 020 7837 4334.


Trolley bays: on platforms 1-9, around the concourse, outside by the entrances. There are no trolleys on platforms 10 and 11.

A £1 coin deposit is refunded when you return the trolley.

Photo booths

There are passport photo booths behind the escalators near the Great Northern Hotel.

Water fountain

The water fountain is located next to the Harrry Potter shop and the lift.

Car park

The nearest car park is at St Pancras which is opposite King’s Cross – see parking at St Pancras station.

Accessible parking

There are Blue Badge spaces in the St Pancras car park.

There are 3 Blue Badge spaces on the station forecourt off Pancras Road, sat nav N1C 4TB. Waiting time is limited to 40 minutes.

Cycle parking

Can be found on:

  • Platform 9
  • Platform 8
  • Platform 0-1

The are also bike racks in the car park behind St Pancras at the rear of the ground and first levels.

Station accessibility

Step free access: all entrances are step-free, there is level access throughout.

Visually impaired: there is tactile paving on all platforms.

Induction loops: in the travel centre. At platform access points.

Requesting assistance

Coronavirus information: Book passenger assistance as you normally would. Please wear your own face covering and our staff will do likewise, this reduces the risk to you and our staff. If you don’t wear a face covering this will limit our ability to help you. If you do not have your own face covering we will provide a face covering for you. At our stations we have face coverings (including visors) and hand sanitiser available to help us help you.

Please contact your train operator, ideally 24 hours in advance:

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Alternatively ask any member of our station team, identifiable by blue vests, or go to a customer information point on the concourse or in the ticket office:

Monday to Sunday 07:00 – 21:00.

Accessible toilets

  • By the entrance to platforms 9-11
  • Mezzanine, behind escalators and lift towards the front of the station


Assistance staff have access to wheelchairs for use around the station.

There are no mobility assistance vehicles.

Getting to and from the station

Information about accessible public transport is available from Transport for London:

Transport accessibility information

Helpline: 0343 222 1234 (option 3) (24 hours)


TfL bus accessibility information

There are bus stops in front of the station on Euston Rd and on York Way.

All buses are wheelchair accessible.


TfL Tube accessibility information

Lines serving King’s Cross St Pancras:

  • Piccadilly
  • Circle
  • Hammersmith & City
  • Metropolitan
  • Northern (Bank branch)
  • Victoria

All have step-free access from street to platform, Northern and Victoria also have level access to trains.

A lift to the right of the main tube entrance on Euston Rd goes to the ticket office.


Pick up / set down: forecourt on Pancras Rd, which is one-way and is only accessible from Euston Rd.
Sat nav N1C 4TB.

Car park: Long stay, Pancras Rd. 12 Blue Badge spaces, normal tariff applies. It is over 50m from the station entrance, transfer by mobility assistance vehicle is available.

There are 3 Blue Badge parking spaces on the Pancras Rd forecourt. Waiting is limited to 1 hour.
Sat nav N1C 4TB.


Taxi rank: next to the station on Pancras Rd. It is not necessary to book.

Set-down point: Pancras Rd, beyond the taxi rank. The set down point on York Way has closed.

All taxis are wheelchair accessible.

For more information visit traintaxi.

Click on the link below to search for food, drink and shopping outlets at London King’s Cross station.

London King’s Cross

On the approach to King’s Cross station work is underway to relay 1.5miles of track in a simpler layout, which will mean faster arrival and departure times, as well as smoother and more reliable journeys.

The upgrade will also increase the number of tracks into the station from four to six through the reopening of one bore of a disused railway tunnel as well as upgrading the signalling system and overhead line equipment.

Visit our King’s uncrossed page to find out more

Related pages