Stories

More stories from around our network

Firm foundations

Apr 14, 2019

We look after 20,000 miles of track - and do our best to maintain it with minimal disruption to passengers....

Why does Network Rail close level crossings?

Apr 12, 2019

We closed Britain’s busiest foot crossing last year in a milestone for a closure programme. In February last year, we replaced...

How does the Network Rail helicopter reduce delays?

Apr 10, 2019

Inspecting the railway by air improves performance, reliability and safety with no disruption to services for passengers. Our air operations team – launched a decade ago – is a vital function that maximises our ability to...

How customer service assistants are the eyes and ears in our stations

Apr 9, 2019

Security checks in our stations have long been part of a customer service assistant’s role, but within the past year there has been a greater emphasis on monitoring passengers’ behaviour and unattended items. Our review...

Five years since we reopened Dawlish

Apr 4, 2019

Five years ago, we reopened a stretch of coastal railway that had collapsed into the sea - just eight weeks after the damage. The severe weather of February 2014 cut off the South West peninsular from...

Traffic management technology reduces delays in Wales

Apr 3, 2019

Passengers in Wales are benefitting from one of our first digital railway initiatives. A traffic management system has gone live in south Wales to help operators manage the timetable - reducing delays for passengers and freight...

Top five English heritage trips by rail

Apr 3, 2019

This English Tourism Week we celebrate some of the country’s most striking railway heritage. Here are our top five places to visit in England by rail. The National Railway Museum Click on the gallery to see...

Delays explained: why we can’t run trains during repairs

Apr 2, 2019

We try our best to keep trains moving while we carry out repairs on the railway. We know it’s frustrating to face delays when problems affect the railway and we do everything we can to prevent as much...

From the archive: The Royal Border Bridge

Mar 27, 2019

The Network Rail archive is the custodian of a vast collection of historic documents and plans relating to today’s railway infrastructure. It represents the development of the most significant structures, engineers and innovation on the railway from...

Purple Day: dispelling epilepsy myths

Mar 26, 2019

Karl Bates is sharing his personal experiences with epilepsy to raise awareness and understanding of the condition. Karl (pictured above, centre, with former professional footballer Christian Ribeiro), a possession assistant for our Wessex route and diversity and inclusion champion at Network...
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