If there's a safety threat to you or to others such as:

  • People, animals or objects on or near the track
  • Damage or fault at a level crossing
  • A vehicle has hit a bridge
  • A broken fence or open gate allowing access to the track

Please call us immediately on 03457 11 41 41

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Our privacy notice applies to the personal information that Network Rail collects about you, or that you provide to us. It explains how and why we use your personal information, who we disclose it to and how we protect your privacy.

Why do we ask for this information?

It helps us to contact you if we have any questions or need additional information to progress your issue. You can leave as much or as little as you like and you can ask for your details to be removed from our system at any time, you can do this by calling us on 03457 11 41 41.