Coronavirus information
A nineteenth-century station delivering a twenty-first century regional, intercity, continental and high-speed railway.
Today, it’s a key London interchange and the very definition of a ‘destination station’. St Pancras is managed by Network Rail High Speed Ltd. on behalf of HS1 Ltd.
Station opening hours
Open: 24 hours
Tickets and travel information
National Rail Enquiries
03457 48 49 50
Textphone: 0345 60 50 600
Welsh language line: 0345 60 40 500
Station enquiries
Please visit St Pancras International website.
British Transport Police
The British Transport Police station is in The Circle near the toilets and left luggage.
For assistance speak to any member of station staff or contact the British Transport Police on 0800 40 50 40 (24 hours) or text 61016. In an emergency call 999.
British Transport Police in our stations
Face coverings
You must wear a face covering for the full duration of your journey on public transport in England, Scotland and Wales.
You could be fined up to £6,400 if you refuse to wear a face covering. Find out more about specific exemptions.
Car
The pickup/set down point is on Pancras Rd. Parking is limited to two minutes.
Pancras Rd is one-way and can only be accessed from Euston Rd.
Sat nav postcode: N1C 4QP
Parking: there is a long stay car park.
Taxi
Taxi rank: Midland Rd, close to Eurostar arrivals hall. Booked taxis wait on Pancras Rd.
There is another rank outside King’s Cross on Pancras Rd.
Drop off point: Pancras Rd. Domestic passengers are dropped off near the main domestic entrance; international passengers near the Eurostar entrance.
For more information visit traintaxi.
Bicycle
If you want to take your bike on a train please contact the train operator:
Train
For information about trains to and from St Pancras International visit:
- National Rail Enquires – 08457 48 49 50
- Eurostar
Bus
Bus stops: Euston Rd, Midland Rd and Pancras Rd.
For more information see maps (right) or visit TfL buses.
London Underground
Lines serving King’s Cross St Pancras Underground:
- Northern (Bank branch)
- Metropolitan
- Victoria
- Circle
- Hammersmith & City
- Piccadilly
The main entrance is through the arches at the end of The Arcade.
Northern Line passengers should take the escalators by the Pancras Rd glass porch to the northern ticket hall.
For more information visit TfL Underground.
Tickets and information
UK tickets
Ticket office, by The Circle.
- Monday to Saturday 5:30 – 22:00*
- Sunday 8:15 – 22:00*
* Advance tickets are only on sale until 21:00.
Ticket machines: outside the office, and near entry to the Southeastern and East Midland Trains platforms.
For tickets, timetables and real-time updates visit National Rail Enquiries, 0845 7 48 49 50.
Trains from St Pancras are run by:
Eurostar tickets
The Eurostar office is opposite Eurostar arrivals.
- Monday to Friday 4:30 – 20:00
- Saturday 5:30 – 20:00
- Sunday 6:30 – 20:30
Reserved tickets can be collected from machines in the ticket office and departures area.
Reception
Off The Circle. For directions, mobility assistance etc.
- 7:00 – 23:00 every day (except Christmas Day)
Tourist information
The office is at the entrance to the tube station.
You can book hotels and events and make congestion charge payments at the hotel reservations office by Eurostar arrivals.
Toilets and baby changing
- Opposite Eurostar arrivals
- The Circle
- International departures lounge
- Platforms A and B (beyond ticket barrier)
Free, open 24 hours. All have accessible toilets.
Lost property
At the station
Items handed in at the station are kept in the left luggage office. Report lost property online or call 020 8090 9922.
Onboard a train
Items left on trains are kept by the train company.
Left luggage
You can leave luggage at Excess Baggage Co in The Circle.
- Monday to Saturday 6:00 – 22:00
- Sunday 7:00 – 22:00
For more information call 020 8090 9923 or visit Excess Baggage.
Trolleys
Trolleys are available from station entrances. A £1 coin deposit is refunded when you return it to a bay.
Wi-Fi
There is free wireless internet access across most of the station.
Cash and bureau de change
Cash machines
In The Circle and in The Arcade behind the escalators.
Bureau de change
Two, one near Eurostar arrivals and one in Eurostar departures. Run by International Currency Exchange.
Photo booths
In The Circle, by the cash dispensers for photos for passports etc.
Telephones
There are phones by the reception (off The Circle) and in the Pancras Rd entrance to the Underground.
How to get there
Sat nav postcode: N1C 4QL
The car park is behind the station on Pancras Rd which is one-way, access is via Euston Rd. Local area map
Accessible parking
There are 12 Blue Badge spaces, the usual tariff applies.
Cycle parking
The are racks for 100 cycles at the rear of the ground and first levels of the car park.
For information about taking your cycle on the train, see the to and from section.
The car park is managed by CP Plus.
Station accessibility
Step free access: all entrances are step-free, lifts connect the two levels.
- Accessible routes within St Pancras International with photos – see National Rail Enquiries’ route planner.
There is step-free access to King’s Cross St Pancras Underground station.
Induction loops: all ticket offices.
Visually impaired: there are tactile strips along all platforms.
Requesting help
Coronavirus information: Book passenger assistance as you normally would. Please wear your own face covering and our staff will do likewise, this reduces the risk to you and our staff. If you don’t wear a face covering this will limit our ability to help you. If you do not have your own face covering we will provide a face covering for you. At our stations we have face coverings (including visors) and hand sanitiser available to help us help you.
Call your train company giving 24 hours notice where possible:
- East Midlands Trains
- Eurostar don’t take bookings, just ask a member of staff or go to the customer assistance point at the check-in
- Southeastern
- Thameslink
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Alternatively, ask any member of station staff wearing a light blue vest or call 020 7843 4261 on arrival.
The assistance meeting point is inside the main Pancras Rd entrance.
Accessible toilets
- The Arcade, opposite Eurostar arrivals
- The Circle, past the cash dispensers
- International departures lounge
- Platforms A and B (beyond ticket barrier)
All toilets are free and open 24 hours. No RADAR key required.
Wheelchairs
Staff have access to wheelchairs for use around the station or transfer to King’s Cross.
Getting to and from the station
Information about accessible public transport is available from Transport for London:
Transport accessibility information
Helpline: 0343 222 1234 (option 3) (24 hours)
Bus
TfL bus accessibility information
Bus stops: Euston Road, Midland Road and Pancras Road.
All buses are accessible.
Underground
TfL Tube accessibility information
King’s Cross St Pancras Underground station is underneath the main station.
Lines with step-free access:
- Circle
- Hammersmith & City
- Metropolitan
- Piccadilly
- Victoria
All lines apart from the Victoria may have a large step between platform and train.
No step-free access:
- Northern (Bank branch)
Car
Pick up/set down: on Pancras Road, sat nav N1C 4QP. There is level access to the station.
Parking: 12 Blue Badge spaces in the station car park, normal tariff applies.
Taxi
Taxi rank: Pancras Road.
Level access to the station, all taxis are wheelchair accessible.
For more information visit traintaxi.
There is an impressive range of food and drink outlets at St Pancras station, from coffee shops, takeaways and snack bars to sushi, cakes and cookies.
There is also plenty of other shopping available including groceries, music, clothes, gifts, stationery, and much more.
See the St Pancras station website for more information.