London Cannon Street – an iconic landmark

Important information – Coronavirus

Our staff are working hard to keep critical workers and vital supplies moving across Britain; please help keep them and yourselves safe. Travel at quieter times. Wash your hands. Wear a face covering.

Visit our coronavirus travel advice page for more information.

Wear a face covering

You must wear a face covering for the full duration of your journey on public transport in England and Scotland. It is recommended that you continue to wear your face covering when travelling in Wales. If travelling from Wales, you will be required to wear a face covering when you enter England. Find out more about specific exemptions.

Passenger assistance

Our passenger assistance is operating with additional safety measures in place, including the requirement to wear a face covering.

Book passenger assistance as you normally would. Please wear your own face covering and our staff will do likewise, this reduces the risk to you and our staff. If you don’t wear a face covering this will limit our ability to help you. If you do not have your own face covering we will provide a face covering for you. At our stations we have face coverings (including visors) and hand sanitiser available to help us help you.  ​

Please see the accessibility section below for more information.

Facilities

  • Facilities including ticket offices, information points, lost property and the stations themselves may be operating reduced opening hours.
  • Maintaining the highest possible hygiene levels on the railway is vital. From the start of this pandemic we have made sure we have sufficient cleaning supplies – such as anti-viral treatment.
  • We are cleaning stations throughout the day so that those who need to travel can do so more safely.
  • As service levels increase, additional deep cleans will be carried out in toilet areas, and we will continue to sanitise and use anti-viral treatment on common touch-point areas, such as doors and handrails.
  • We are making changes in many station areas so that people can social distance and move around more safely.

Retailers

We are working hard to safely reopen retail units in all of our stations. We hope to have all of your favourites available soon, but we will only reopen units when we are able to make sure we can adhere to social distancing guidance from the government. Our priority continues to be the safety of our passengers and retailer teams.

See it. Say it. Sorted.

When reporting any security issues around the railway to a member of staff or the British Transport Police (BTP), please keep your distance. Follow Government advice on staying safe. You can also call or text BTP to report an issue. Call: 0800 40 50 40 / Text: 61016. In an emergency dial 999

Opened in 1866, London Cannon Street connects the south and south east of London with the city, serving as an intermediate station between London Bridge and Charing Cross.

It has an iconic design, conceived by Sir John Hawkshaw and John Wolfe Barry, and is characterised by its two Wren-style towers which still remain today. The building has been through significant redevelopment over the years, and today sees an average of 22 million passengers passing through the station.

Cannon Street station

Station opening times

  • Monday – Friday: 04:30 – 01:02
  • Saturday: 05:00 – 01:02
  • Sunday: 07:00 – 01:02

Tickets and travel information

National Rail Enquiries
03457 48 49 50

Textphone: 0345 60 50 600
Welsh language line: 0345 60 40 500

Station enquiries

General station enquiries: 03457 11 41 41

Find your way around using the Cannon Street Station Map.

British Transport Police

For assistance speak to any member of station staff or contact the British Transport Police on 0800 40 50 40 (24 hours) or text 61016. In an emergency call 999.

British Transport Police in our stations

Car

Private cars can pick up and set down on Cloak Lane.

Sat nav postcode: EC4N 6AP

There is no car park at the station.

Taxi

The taxi rank is on Cloak Lane off Dowgate Hill (usually Monday to Friday only).

For more information visit traintaxi.

Bicycle

If you want to take your bike on the train, check with the train operator first.

  • Southeastern – 0845 000 2222

Pedestrians

There are two entrances on Cannon Street. One is step-free and leads to the concourse; there is also a lift from street level to the concourse.

Train

For information about train services go to National Rail Enquiries or call 03457 48 49 50.

London Underground

Cannon Street Underground station is beneath the main line station.

  • Monday to Friday 05:15 – 20:50
  • Saturday 07:20 – 19:40
  • Sunday – closed

Tube lines serving Cannon Street:

  • District
  • Circle

Entrances:

  • Cannon Street, step-free
  • Dowgate Hill Road, steps

Other nearby stations are:

  • Bank (Waterloo & City, Northern, Central, DLR)
  • Mansion House (District, Circle)
  • Monument (District, Circle)

For information see maps (right) or visit TfL London Underground.

Bus

There are two bus stops at the front of the station.

For more information see maps (right) or visit TfL buses.

Tickets and information

Ticket office:

  • Monday to Friday 07:15 – 19:40
  • Weekends – closed

Ticket machines: on the concourse.

The ticket office and machines are run by Southeastern.

For tickets, train times and real-time train information, visit National Rail Enquiries or call 03457 48 49 50.

Tickets are also available from Southeastern.

Toilets and baby changing

Toilets, baby changing and accessible toilet (Radar key required) – free, next to the ticket office. Open during station hours.

Cash

There is an ATM at Cannon Street station.

Telephones

There are payphones in front of the ticket office.

 

Lost property

Lost property is handled by Southeastern. The office is next to platform 1:

  • Monday to Friday 08:00 – 18:00

Contact Southeastern:

  • 0845 000 2222
  • Fax 020 7234 1166

Left luggage

For help with left luggage please call Southeastern on 0845 000 2222.

Trolleys

There are no trolleys – please ask any of our station staff if you need help with your luggage.

Wi-Fi

Pay as you go wireless internet access is available from:

Photo booths

There is no photo booth at the station.

Water fountain

The water fountain is located by the entrance to platforms 5-7

Parking

There is no car park at Cannon Street station.

There are a few metered parking spaces behind the taxi rank on Cloak Lane (off Dowgate Hill) close to the station.

Accessible parking

There are two metered Blue Badge parking places on Cloak Lane off Dowgate Hill with step-free access to the station.

Cycle parking

There are no bike racks at Cannon Street station but there is one on Bush Lane, beside the station.

Station accessibility

Step-free access: the middle entrance on Cannon Street is step-free and leads to the concourse near the ticket office. A lift opposite platform 1 connects the upper and lower concourses.

Visually impaired: there are no tactile warning strips along platforms.

Requesting assistance

Coronavirus information: Book passenger assistance as you normally would. Please wear your own face covering and our staff will do likewise, this reduces the risk to you and our staff. If you don’t wear a face covering this will limit our ability to help you. If you do not have your own face covering we will provide a face covering for you. At our stations we have face coverings (including visors) and hand sanitiser available to help us help you.

For mobility assistance or help with luggage, speak to a member of staff or go to the ticket office:

  • Monday to Friday 07:15 – 19:40

Alternatively contact Southeastern trains, ideally 24 hours in advance:

  • Southeastern – 0800 783 4524, textphone 0800 783 4548

Toilets

By the passenger lift.

Free, Radar key required – see a member of staff if you don’t have a key. Open station hours.

Wheelchairs

Wheelchairs are available for use with staff assistance.

Textphone

There is no textphone in the station.

Getting to and from the station

Information about accessible public transport is available from Transport for London:

Transport accessibility information

Helpline: 0343 222 1234 (option 3) (24 hours)

Bus

TfL bus accessibility information

Several bus routes stop outside the step-free entrance on Cannon Street.

All buses are accessible.

Underground

TfL Tube accessibility information

The Tube station is below the train station. Lines serving Cannon Street:

  • Circle (no step-free access)
  • District (no step-free access)

Opening hours:

  • Monday to Friday 05:15 – 20:50
  • Saturday 07:20 – 19:40
  • Sunday – closed

Only the Cannon Street entrance is step-free.

Car

Pick-up / drop-off point: By the taxi rank on Dowgate Hill, around 100 metres from the step-free entrance.

Parking: There is no car park at the station. Two metered spaces behind the taxi rank. There are parking spaces on Cloak Lane, one reserved for Blue Badge holders. All are near the step-free entrance.

Taxi

Taxi rank: On Dowgate Hill, around 100 metres from the station.

For more information visit traintaxi.

Click on the link below to search for food, drink and shopping outlets at London Cannon Street station

London Cannon Street

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