London St Pancras International
A nineteenth-century station delivering a twenty-first century regional, intercity, continental and high-speed railway
Today, it’s a key London interchange and the very definition of a ‘destination station’. St Pancras is managed by Network Rail High Speed Ltd. on behalf of HS1 Ltd.
London St. Pancras International, Pancras Road, London, Greater London, N1C 4QP
Open in Google MapsFrom Monday 15 June until mid-September, step free access will be unavailable for the Thameslink platforms, A and B, as the lifts will be closed for major refurbishment works.
The lifts are currently out of order between platform B and the mezzanine at St Pancras International station.
Need to use the lift at London St Pancras International? Between the 13 July and 30 November, the lift between platforms 11-13 and the concourse / London Underground station are being refurbished. During this time a temporary lift will be available between the platforms and the concourse only. If you need to access the Underground, please transfer either via London Kings Cross station or via an alternative route within London St Pancras International itself, which will be clearly signed.
At a glance
-
Monday – Friday: 05:45 – 23:15
Saturday: 06:00 – 23:15
Sunday: 07:15 – 23:15
-
Ticket buying and collection
Ticket Office
On the station concourse
Monday – Friday: 05:45 – 23:15
Saturday: 06:00 – 23:15
Sunday: 07:15 – 23:15
Collect tickets at ticket machine
Ticket office, next to Thameslink ticket barriers
- There are ticket counters here
- There is a Low-Level counter here
- There are only induction loops at high-level ticket counters
- There are ticket machines here
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls may be at a suitable height for some people
Ticket machines
Ticket office, next to Thameslink ticket barriers
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls may be at a suitable height for some people
Ticket machines, Southeastern Concourse by Platforms 11, 12 & 13
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls may be at a suitable height for some people
Ticket machines, near Thameslink Platforms A and B
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls may be at a suitable height for some people
Oyster
No
Yes
Yes
Smartcards
Yes
Yes
Station facilities and services
Yes
Not available
Available
Available
No
Available
Excess Baggage Company
020 3468 4665
Monday – Friday: 09:00 – 17:30
Excess Baggage Company
0330 024 0215
Available
Unavailable
Key information
-
Step-free access Step-free category A: Compliant step-free access to all platform(s)
-
Station accessibility
Step-free category A, Compliant step-free access to all platform(s)
This is a Category A station. This station has step-free level access to all platforms via lifts. The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.
The Assistance Meeting Point varies – please check with your operator.
- Ticket barriers, Platform 4
- Ticket barriers, Platform 1 (East Midlands Railway)
- Ticket barriers, Platform 2
- Ticket barriers, for Thameslink Platforms A & B
- Ticket barriers, for Platforms 11 & 12
Yes, there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.. The ticket gates at Eurostar are not automatic but are operated by station staff. There is wide gate access available to all platforms.
Yes
Ramps are kept at this station to provide assistance
Available
Inside the main station entrance from Pancras Road. If staff are not situated at the meeting point, please call the number on the meeting point totem.
Assistance Meeting Point (main entrance off Pancras Road)
Available
Located on the grand terrace next to Pret A Manager, adjacent to the EMR Platforms.
EMR Travel Centre
Induction loops are at designated listening areas
Yes
-
Monday – Sunday: 24 Hours
-
-
Help Points: Help Points are only available in limited locations
Staff assistance
Monday – Sunday: 24 Hours
Available from Thameslink and East Midlands Railway help desks as well as station help points and station staff. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance – now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
"
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station – Thameslink.
"
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Yes
- Help Points are only available in limited locations
- All Help Points have induction loops
Yes there is help available at the Thameslink and East Midlands Railway help desks. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
Yes – from help point
Yes – from ticket office
Yes – from information point
DepartureScreens
Announcements
ArrivalScreens
Announcements are made both visually and audibly
Platforms 1-4 and 11-13, along with the domestic departures areas are managed by Network Rail High Speed.
Platforms 5-10 and the international departures areas are managed by Eurostar.
Platforms A and B and the areas on the low level part of St Pancras, are managed by Network Rail.
Toilets and baby changing
Toilets
Female toilet, lower concourse by International Arrivals
Male toilet, lower concourse by International Arrivals
Female toilet, Circle concourse
Male toilet, Circle concourse
Accessible toilet, lower concourse by International Arrivals
- This toilet is not accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet, Circle concourse
- This toilet is not accessed with a RADAR key
Baby changing facility, near International arrivals
Baby changing facility, Circle concourse
Lifts
Lift, Concourse to Platforms 1-4 by WH Smith
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift, main entrance from Pancras Road to Platforms 11-13
- There are audio announcements provided outside and inside this lift
- Lift controls may not be accessible to some people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths at least 0.8m wide
Lift 1, Concourse to Platfrom A and Mezzanine to Platform B
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift 2, Mezzanine to only Platform B
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift, Concourse to Platforms 1-4 by MI + ME
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Getting to and from the station
Car parking
Saba Car Park
There is/are 8 accessible bay(s) available at this car parking location
8
There is accessible parking in a car park
Parking is short stay
The car park bays measure 2.4 x 4.8m & 1.2m zone front & at least 1 side
There are no roadside bays
There are No EV Charging points available in the accessible bays
There are no EV charging points in standard parking bays
Ramps can be deployed from the rear and side of a vehicle
There is no Help Point close to the accessible parking
Station Car Park
St Pancras International Car Parking
- 0333 320 3411
- St Pancras International Car Park
- Pancras Road
- London
- N1C 4AG
- https://stpancras.com/parking
- Monday to Sunday: 24 Hours
315 spaces
Yes
Parking charges apply
Drop-off / Pick-up points
A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to London St Pancras International Station. Blue badge holders may wait for 5 minutes here.
The drop off zone leads directly to the Eurostar departures.
There is also a drop up point on this road next to this for other passengers with 2 minutes waiting.
Drop off and pick up point on Pancras Road
- This is a combined drop-off and pick-up point
- There is space for more than 5 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
- There is no Help Point close to the drop-off and/or pick-up point
Drop off and pick up point on Pancras Road
- This is a combined drop-off and pick-up point
- There is space for more than 5 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
- There is no Help Point close to the drop-off and/or pick-up point
Drop off and pick up point, Pancras Road Entrance
- This is a combined drop-off and pick-up point
- There is space for up to 3 vehicles to drop-off and/or pick-up
- There is no Help Point close to the drop-off and/or pick-up point
Cycling
Bicycle storage
180 spaces
Compounds, Stands, Racks
Within car park
Yes
Yes
Transport links
Tube, Metro and Tram links
The underground station London Kings Cross St Pancras leads directly into London St Pancras International and is better connected than any other London station with six of the major tube lines running through it.
- Victoria
- Hammersmith & City
- Piccadilly
- Circle
- Metropolitan
- Northern
You can plan your Tube journey to or from this station at www.tfl.gov.uk
Bus
Buses stop on surrounding roads on Euston Road, Midland Road and Pancras Road. All Transport for London buses are accessible and have step free access.
All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website at www.tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs
More information about Transport for London buses can be found at www.tfl.gov.uk/modes/buses/
Taxi
Taxi rank, Midland Road
- The taxi rank is uncovered
- Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
- The Taxi rank is on the same side as station
Taxi rank, Midland Road
- The taxi rank is uncovered
- Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
- The Taxi rank is on the same side as station
Taxi rank, Pancras Road
- The taxi rank is uncovered
- Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
- The Taxi rank is via controlled roadway crossing
Airport
Heathrow Airport: There is a direct journey to Heathrow Airport, using the Piccadilly Line. Journey time is under an hour.
The quickest transfer from St Pancras to Heathrow Airport is to catch the Heathrow Express from London Paddington to Heathrow Airport.
Gatwick Airport: St Pancras offers a direct route from St Pancras to Gatwick Airport from Platform A.
Stansted Airport: The fastest option is to take Victoria Line to Tottenham Hale and change for the Stansted Express train. Journey time, approximately one hour.
Luton Airport: The Luton Airport Express service departs from St Pancras to Luton Airport Parkway, with connections on the Luton DART to London Luton Airport. A regular Thameslink service also departs St Pancras to Luton Airport Parkway.
At the station
Lounges and waiting areas
Available
All platforms are partially or fully covered with a canopy. The Thameslink platforms are underground.
Unavailable
Unavailable
There is no quiet room at this station
There is no multi-faith room at this station
Platform facilities
There is/are 9 platform(s) at this station
The platforms are at, below and above the main entrance of the station
Platform 1
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 2
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 3
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 4
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 11
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 12
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 13
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform A
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is a Help Point close to this platform
Platform B
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is a Help Point close to this platform
Help and support
- DepartureScreens
- Announcements
- ArrivalScreens
- Yes – from help point
- Yes – from ticket office
- Yes – from information point
Yes
Help Points are only available in limited locations
Induction loops are at designated listening areas
Yes there is help available at the Thameslink and East Midlands Railway help desks. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
Yes
Announcements are made both visually and audibly
Yes
There are information points
There is no printed information available
Monday – Sunday: 24 Hours
Available from Thameslink and East Midlands Railway help desks as well as station help points and station staff. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
British Transport Police
The British Transport Police station is in The Circle near the toilets and left luggage.
For assistance speak to any member of station staff or contact the British Transport Police on 0800 40 50 40 (24 hours) or text 61016. In an emergency call 999.
Train operators at this station
Train operators sell tickets and provide the train services.
Train operators at our station are:
- Eurostar (EIL) – Operate international rail services to Europe including Amsterdam, Brussels and Paris
- South Eastern Trains (SET) – Operate the High-Speed domestic services between London and Kent
- East Midlands Railway (EMR) – Operate rail services between London and the East Midlands
- Govia Thameslink Railway (GTR) – Operate the domestic service between Bedford, Luton and Brighton, including Luton and Gatwick Airports