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IWD: Q&A with Rhian Lane, geotech engineer
March 9, 2020
Rhian Lane loved exploring the outdoors growing up so pursued a career where she could do just that. Find out why Rhian loves her job looking after the land the...
Extra help at major London stations for passengers with hidden disabilities
March 3, 2020
Sunflower-branded lanyards are now available at several big London railway stations to help passengers with hidden disabilities. The lanyards, which we launched at Manchester Piccadilly, London Euston, Liverpool Lime Street...
More stories from around our network
Resilience works across the railway
Feb 27, 2020
The recent severe weather has highlighted the vital work we do across Britain to protect the ground the railway runs on and keep passengers moving. In South East England, our...
Bristol Temple Meads our most improved railway station
Feb 19, 2020
Bristol Temple Meads has become our most improved railway station, according to a survey, following substantial upgrades to the Bristol area. Bristol Temple Meads achieved a passenger satisfaction score of...
People and the railway: 75 years of Brief Encounter
Feb 14, 2020
On Valentine’s Day 2020, we marked 75 years of a British romance classic that today draws thousands of visitors to a small railway station in Lancashire. The popularity of a...
‘One team’ look set for more London stations
Feb 13, 2020
A uniform ‘one team’ look will soon arrive at more London railway stations following the success of a unified customer service initiative at London Victoria. From May, station staff at...
How do signalling upgrades improve the railway?
Feb 12, 2020
Signalling is a vital part of the railway - trains wouldn’t be able to move safely without it. These ‘traffic lights for the railway’ need routine maintenance to keep running...
What the East West Rail Project means for passengers
Feb 10, 2020
In 2015, a new railway reconnected Scottish communities with a major destination for the first time in almost 50 years. This month, we took a significant step forward in doing...
What’s the milling train and how will it help us save £3.5bn?
Feb 5, 2020
We’re aiming to save £3.5bn by 2024 by maximising value and working more efficiently. The rail milling train, which we use for essential track maintenance, is part of that effort,...
Our employee networks: supporting a diverse workforce
Jan 27, 2020
Did you know we have six employee networks? They provide support and opportunities to about 3,000 members and contribute to a more open, inclusive and diverse organisation. The employee networks...
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