Coronavirus information
London Victoria station is the second busiest London terminus
Over 74 million passengers use London Victoria each year. Connecting London with Gatwick Airport, it brings millions of tourists to attractions such as Buckingham Palace and the London Eye, and interlinks with other transport links such as London Underground and Victoria Coach station.
Station opening hours
- Monday to Sunday: 04:00 – 00:45
Please note: on a Friday and Saturday we have 3 night trains at 01:10, 02:10 and 03:10 the station will open 15 mins before each train departs. Once the train departs the station then closes again.
Tickets and travel information
National Rail Enquiries
03457 48 49 50
Textphone: 0345 60 50 600
Welsh language line: 0345 60 40 500
Station enquiries
General station enquiries: 03457 11 41 41
Find your way around using the Victoria Station Map (PDF 507 KB)
British Transport Police
For assistance speak to any member of station staff or contact the British Transport Police on 0800 40 50 40 (24 hours) or text 61016. In an emergency call 999.
British Transport Police in our stations
Face coverings
You must wear a face covering for the full duration of your journey on public transport in England, Scotland and Wales.
You could be fined up to £6,400 if you refuse to wear a face covering. Find out more about specific exemptions.
Car
The pick up /drop off point is in the car park on Eccleston Bridge Road. Access is via Bridge Place, Belgrave Road or Bulleid Way.
Sat nav / route finder postcode: SW1W 9SJ.
There is no charge as long as the driver remains with the vehicle. Cars cannot enter Terminus Place.
Taxi
Taxi ranks: Hudson's Place (exit by platform 1–2) and upstairs at the Plaza (exit in Victoria Place). All taxis are wheelchair accessible.
For more information visit traintaxi.
Bicycle
Southern – 0845 123 7770
Southeastern – 0845 000 2222
Train
For information about trains to and from Victoria station go to National Rail Enquiries or call 03457 48 49 50.
London Underground
Lines serving Victoria Underground:
- Circle
- District
- Victoria
The entrance is opposite platform 7. For more information visit TfL tube at Victoria.
Bus / coach
A bus station, served by many routes, is outside the main entrance in Terminus Place.
Victoria coach station is 600 metres down Buckingham Palace Road, behind the train station.
To get to the coach station from within Victoria station, please use Exit 7 onto Buckingham Palace road.
For more information visit TfL buses at Victoria.
Tickets and information
Ticket office, run by Southern Railway.
Monday – Sunday 04:00 -00:45
Advance Purchase tickets are available to from the Ticket office between 07:00-21:00
Ticket machines
Central concourse (run by Southern) and eastern concourse (run by Southeastern).
Toilets and baby changing
Situated on central concourse (beside Wasabi) and near platform 2 (next to Starbucks).
Cash and bureau de change
There are a number of ATMs within the station.
Telephones
Pay phones available in the station, please refer to the station map for locations.
Car hire
Sixt have a branch in the car park. This is located in the Raft car park, via the Victoria Place shopping centre
Lost property
At the station
Items handed in at the station are kept in the left luggage office. Report lost property online.
Lost property counter hours: Monday to Friday 09:00 – 17:00
Lost property counter hours: Monday to Friday 09:00 – 17:00
On board a train
Items left on trains are collected by the train company.
Left luggage
You can leave luggage at Excess Baggage Co, between platforms 7 and 8, Monday to Sunday 07:00 – 00:00.
You can pre-book storage for your heavy, awkward or high-value luggage at one of our station left luggage facilities.
For more information visit Excess Baggage or call 020 7963 0957.
Photo booths
Photo booths are available in the station, please refer to the station map for locations.
Long and short stay
For pricing and general car park information, please visit the APCOA parking web page.
Accessible parking
There are five Blue Badge spaces, the normal tariff applies.
There are more spaces outside the Hudson's Place entrance (between Wilton Road and Bridge Place, sat nav SW1V 1PZ) with step-free access.
Electric charge points
There are three vehicle charge points by the customer service kiosk near the entry to the car park. Registration at Source London is required.
About the car park
Managed by APCOA, 0345 222 4224.
Complaints and refunds: NWRparkingrefunds@apcoa.com
This car park has been awarded the Park Mark for safer parking.
Cycle parking
At the front of the station and upper level entrance in Victoria Place, above platforms 13/14 by the taxi rank. Both are under cover and are monitored by CCTV.
Bikes left at owner's risk – make sure yours is securely locked.
Station accessibility
Step-free access: Hudson Place, Victoria St, Grosvenor Gardens, Terminus Place and Wilton Rd.
A lift behind unit 44 (see map) and inside WHSmith goes to the upper level of shops in the centre of the station.Access to and from Victoria Place shopping centre is via a lift connecting platform 13/14 to the car park.
Accessible routes within Victoria station with photos – see National Rail Enquiries' route planner.
Requesting assistance
Coronavirus information: Book passenger assistance as you normally would. Please wear your own face covering and our staff will do likewise, this reduces the risk to you and our staff. At our stations we have face coverings and hand sanitiser available to help us help you.
If you need mobility assistance or help with luggage ask any member of our staff, go to an information point, or the station reception opposite platform 2 by the Wilton St entrance, open Monday to Saturday 07:00 – 21:00.
Alternatively, contact your train operator 24 hours before you travel if possible:
- Gatwick Express – 0845 850 1530, textphone 0845 127 2940
- Southern – 0800 138 1016, textphone 0800 138 1018
- Southeastern – 0800 783 4524, textphone 0800 783 4548
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
Accessible toilets
Situated on the central concourse on the Southern/Gatwick Express side of the station. Accessible toilets require a Radar key. Please ask a member of station staff if you require any assistance.
Changing Places
A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities
If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff, contact our control centre on 02079 226243 or press one of our assistance help points throughout the station so we can help you gain access.
Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.
Wheelchairs and mobility assistance vehicles
There are several mobility assistance vehicles at the station. Wheelchairs can be borrowed for use around the station.
Getting to and from the station
Information about accessible public transport is available from Transport for London:
Transport accessibility information
Helpline: 0343 222 1234 (option 3) (24 hours)
Bus
TfL bus accessibility information
There is a bus station in Terminus Place at the front of the station. Most buses are accessible.
Underground
There is step-free access to the Underground Station via a lift located next to the underground stairwell opposite unit 20 on the station map.
TfL Tube accessibility information
Lines serving Victoria Underground:
- Circle
- District
- Victoria
Car
Pick up / set down: Hudson's Place entrance (between Wilton Rd and Bridge Place), sat nav SW1V 1PZ.
If the driver needs to help a passenger, they can use a Blue Badge space if they get a permit from reception just inside the station.
Another point is in the car park on Eccleston Bridge Rd (access via Bridge Place, Belgrave Rd and Bulleid Way), sat nav SW1 9SJ. Free, as long as the driver remains with the car.
There are lifts and escalators to platform level. Cars cannot enter Terminus Place.
Parking:
5 Blue Badge spaces in the long-stay car park on Eccleston Bridge Rd (access via Bridge Place, Belgrave Rd and Bulleid Way).
The normal tariff applies.
Sat nav postcode: SW1W 9SJ
Taxi
Hudson's Place (exit by platform 1-2) and upstairs at the Plaza (exit in Victoria Place).
For more information visit traintaxi.
Click on the link below to search for food, drink and shopping outlets at London Victoria station.