Edinburgh Waverley
A better, brighter station for Edinburgh
Waverley station opened in 1846 and was rebuilt between 1892 and 1902. It lies between the old town and modern Edinburgh, adjacent to Princes Street, Edinburgh Castle and the Princes Street Gardens.
In addition to playing a unique role in Scotland’s history, Waverley station is vital to the country’s economic success, by delivering capacity for new rail lines such as the Airdrie-Bathgate rail link and Borders Railway, and supporting the Edinburgh-Glasgow improvement programme and the Intercity Express programme.
Edinburgh station, Princes Street, Edinburgh, Lothian, EH1 1BB
Open in Google MapsMajor engineering work will affect journeys between Preston and Glasgow Central / Edinburgh from Saturday 4 April to Easter Monday 6 April inclusive. More information can be found on National Rail.
At a glance
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Monday – Friday: 06:00 – 22:00
Saturday: 06:00 – 22:00
Sunday: 07:00 – 22:00
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Ticket buying and collection
Ticket Office
In the Travel Centre
Monday – Friday: 06:00 – 22:00
Saturday: 06:00 – 22:00
Sunday: 07:00 – 22:00
Collect tickets at ticket machine and ticket office
Ticket machines
Ticket machines, Main Concourse (West side) at shops
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket machines, Blacktop East Concourse to Platform 4
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket machines, at Market Street entrance
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Oyster
No
No
No
Smartcards
No
No
Station facilities and services
Yes
Available
Available
Coffee shop Public House/Bar Food outlet (Seating available)
Available
Wide range of shops Passport Photo Booth
No
Monday – Friday: 07:00 – 23:00
Excess Baggage Company
0131 516 9834
Monday – Friday: 09:00 – 17:30
Excess Baggage Company
0330 024 0215
Available
Located on concourse Located by the ticket office
Available
Located on the concourse
Key information
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Step-free access Step-free category A: Compliant step-free access to all platform(s)
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Station accessibility
Step-free category A, Compliant step-free access to all platform(s)
There is step free access to all parts of the station with lifts and escalators giving access to the platforms
- Ticket barriers, Main Concourse (West side)
- Ticket barriers, Platform 11
- Ticket barriers, Platform 12
Automatic Ticket Gates operate at Platforms 6, 7, 11, 12, and 13-18.
Yes
Ramps are kept at this station to provide assistance
There are tactile warnings on all platforms
Available
Located in the main travel hall, next to the travel centre. Please check the opening times on the National Rail Enquiries website.
Assistance Meeting Point (Reception)
Available
Outside PA reception opening times, go to the customer information point on the station concourse or make yourself known to station staff on concourse
Customer Information point (on station concourse)
Induction loops are at designated listening areas
Yes
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Help Points: Help Points are only available in limited locations
Staff assistance
Monday – Friday: 04:00 – 00:45
Saturday: 04:00 – 00:45
Sunday: 06:00 – 00:45
Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance – now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Yes
- Help Points are only available in limited locations
- Induction loops are not available at Help Points
There is a Customer Information Point in the Main Concourse opposite the main departure boards.
Yes – from help point
Yes – from information point
Yes – from ticket office
DepartureScreens
Announcements
ArrivalScreens
Announcements are made both visually and audibly
Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse.
Toilets and baby changing
Toilets
Accessible toilet, near Ticket Hall off of the Main Toilet corridor
- This toilet is not accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet, First floor Customer lounge
- This toilet is not accessed with a RADAR key
- The toilet entry handles may be operated by most people
Male toilet, off of the Ticket Hall
Female Toilet, Off Ticket Hall
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Toilet, off of the Ticket Hall
Toilets, in First Class lounge on the First floor
Unisex Toilet, off of the Ticket Hall
Changing places toilet, off of the Ticket Hall
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Lifts
Lift, Calton Steps (inside)
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Lift, Calton Road entrance
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Lift, First Class Lounge
- There are audio announcements provided outside and inside this lift
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.9m wide
Lift, Market Street
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths 1.1m wide
Lift, Platforms 8 & 9
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift, Platform 10
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.8m wide
Lift, concourse to overbridge
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift, Platform 19
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths 1.1m wide
Lift, Footbridge to Platform 1 (Princes Street)
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths at least 0.9m wide
Lift, Waverley Steps
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Getting to and from the station
Car parking
Accessible parking
No
New Street: Long Stay
APCOA
- 0345 077 4224
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- –
- https://www.nationalrail.co.uk/
- Monday to Friday: Specific Hours
- Saturday to Sunday: Specific Hours
617 spaces
Parking is chargeable for all vehicles. There is free short term parking for up to 40 minutes at New Street car park
Yes
Drop-off / Pick-up points
A drop off area is located at Calton Road, an assistance call point is located beside the lift.
Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:
- LNER - 03457 225 333
- Avanti West Coast - 03453280253
- ScotRail – 0845 6015 929
Drop off and pick up point, Fenchurch Place (left of entrance)
- This is a combined drop-off and pick-up point
- There is space for up to 5 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is on the same side of the road as the station
- There is no Help Point close to the drop-off and/or pick-up point
Taxi drop off point, Calton Road
- This is a combined drop-off and pick-up point
- There is space for up to 5 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is on the same side of the road as the station
- There is no Help Point close to the drop-off and/or pick-up point
Cycling
Bicycle storage
223 spaces
Please do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return.
Stands, Racks
Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).
Yes
Yes
Transport links
Bus
Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com
All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.
Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info
Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com
Taxi
Taxi rank, Waverley Bridge
- The taxi rank is uncovered
- Ramps can only be deployed from the side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
Taxi rank, East Market Street
- The taxi rank is uncovered
- Ramps can only be deployed from the side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
Airport
Daily, frequent 'Airlink 100' express shuttle bus, operated by Lothian Buses. For details: www.lothianbuses.com
Through-tickets from National Rail stations to Edinburgh Airport are available via Edinburgh Waverley – ask for a "EDINBURGH AIRPORT" ticket (ticket code K671);
At the station
Lounges and waiting areas
Available
Unavailable
Monday – Friday: 06:30 – 21:00
Saturday: 09:00 – 17:00
Sunday: 09:45 – 19:00
Located: the LNER lounge is opposite platform 4.
Tickets Accepted in London North Eastern Railway First Class Lounge:
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
- Any London North Eastern Railway First Class packages
- First Advance (routed LNER & connections)
- LNER First Class Reader Offer (routed LNER & connections)
- LNER First Class Flat Fare (routed LNER & connections)
- LNER Rewards First Class Leisure Single (routed LNER & connections)
- LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
- Inclusive Tour Tickets (eg. Superbreak)
- Weekend First
- Caledonian Sleeper First Class
Restricted tickets: All First Class tickets valid only on other train operators.
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges.
Facilities: Toilets, meeting rooms, TV, newspapers, screens with updated train information, telephone.
Refreshments: Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
Wi-Fi: Yes
Showers: Accessible showers are currently unavailable due to refurbishment.
First Class lounge, First floor off of concourse at Platform 5
- The First class lounge is capable of being heated and cooled
- There is no seating available with a view of customer information screens and trains in the First Class lounge
- There is seating with backrests and armrests on both sides
- There is no Help Point close to the First Class lounge
There is no quiet room at this station
There is no multi-faith room at this station
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The platforms are below the level of the main entrance of the station
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There are tactile warnings on all platforms
Platform facilities
There is/are 20 platform(s) at this station
The platforms are below the level of the main entrance of the station
There are tactile warnings on all platforms
Platform 1
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 2
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 3
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 4
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 5
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 6
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 7
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 8
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 9
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 10
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 11
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 12
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 13
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 14
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 15
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 16
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 17
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 18
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 19
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 20
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Help and support
- DepartureScreens
- Announcements
- ArrivalScreens
- Yes – from help point
- Yes – from information point
- Yes – from ticket office
Yes
Help Points are only available in limited locations
Induction loops are at designated listening areas
There is a Customer Information Point in the Main Concourse opposite the main departure boards.
Yes
Announcements are made both visually and audibly
Yes
There are information points
Monday – Friday: 04:00 – 00:45
Saturday: 04:00 – 00:45
Sunday: 06:00 – 00:45
Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.
British Transport Police
For help call 0800 40 50 40 (24 hours), text 61016 or speak to a member of station staff. In an emergency call 999.
British Transport Police in our stations
Shop, Eat & Explore
Train operators at this station
Train operators sell tickets and provide the train services.
- ScotRail – Operating services across Scotland
- Caledonian Sleeper – Operating an overnight service running between Scotland and London
- Avanti West Coast – Operating intercity and other long-distance passenger trains across Great Britain
- CrossCountry – Operating intercity and other long-distance passenger trains across Great Britain
- TransPennine Express – Operating regional and inter-city rail services between the major cities and towns of Northern England and Scotland
- LNER – Operating passenger services from Edinburgh and along the East Coast Main Line to London Kings Cross via Newcastle
- Lumo – Operating passenger services on the East Coast Main Line between Edinburgh and London King’s Cross