Clapham Junction – Britain’s busiest interchange station

Important information – Coronavirus

Our staff are working hard to keep critical workers and vital supplies moving across Britain; please help keep them and yourselves safe. Travel at quieter times. Wash your hands. Wear a face covering.

Visit our coronavirus travel advice page for more information.

Wear a face covering

You must wear a face covering for the full duration of your journey on public transport in England and Scotland. It is recommended that you continue to wear your face covering when travelling in Wales. If travelling from Wales, you will be required to wear a face covering when you enter England. Find out more about specific exemptions.

Passenger assistance

Our passenger assistance is operating with additional safety measures in place, including the requirement to wear a face covering.

Book passenger assistance as you normally would. Please wear your own face covering and our staff will do likewise, this reduces the risk to you and our staff. If you don’t wear a face covering this will limit our ability to help you. If you do not have your own face covering we will provide a face covering for you. At our stations we have face coverings (including visors) and hand sanitiser available to help us help you.  ​

Please see the accessibility section below for more information.

Facilities

  • Facilities including ticket offices, information points, lost property and the stations themselves may be operating reduced opening hours.
  • Maintaining the highest possible hygiene levels on the railway is vital. From the start of this pandemic we have made sure we have sufficient cleaning supplies – such as anti-viral treatment.
  • We are cleaning stations throughout the day so that those who need to travel can do so more safely.
  • As service levels increase, additional deep cleans will be carried out in toilet areas, and we will continue to sanitise and use anti-viral treatment on common touch-point areas, such as doors and handrails.
  • We are making changes in many station areas so that people can social distance and move around more safely.

Retailers

We are working hard to safely reopen retail units in all of our stations. We hope to have all of your favourites available soon, but we will only reopen units when we are able to make sure we can adhere to social distancing guidance from the government. Our priority continues to be the safety of our passengers and retailer teams.

See it. Say it. Sorted.

When reporting any security issues around the railway to a member of staff or the British Transport Police (BTP), please keep your distance. Follow Government advice on staying safe. You can also call or text BTP to report an issue. Call: 0800 40 50 40 / Text: 61016. In an emergency dial 999

Clapham Junction opened in 1863, with additional buildings added in 1874 and 1876. Today the station sees about 2000 trains pass through every day, making it the busiest station in Britain in terms of the number of people who pass through the station every day.

Clapham Junction station

Station opening hours

  • Sunday – Thursday: 04:30 – 01:30
  • Friday – Saturday: open 24 hours for Gatwick Express services

Tickets and travel information

National Rail Enquiries: 03457 48 49 50

Textphone: 0345 60 50 600

Welsh language line: 0345 60 40 500

Website: nationalrail.co.uk

Station enquiries

General station enquiries: 0345 6000 650

Find your way around using the Clapham Junction station map (PDF)

British Transport Police

The British Transport Police office is located between platforms 7 and 8.

For assistance speak to any member of station staff or contact the British Transport Police on 0800 40 50 40 (24 hours) or text 61016. In an emergency call 999.

Car

There isn’t a car park on site at Clapham Junction.

Sat nav / route finder postcode: SW11 2QP

Bicycle

If you want to take your bike on a train, please check with the train operator first. Bike storage is available near the Brighton Yard end of the station and the Grant Road exit. There are 294 covered spaces available.

Cycle hire

Santander Cycles available from the Brighton Yard end of the station.

Train

For information about trains to and from Clapham Junction visit National Rail Enquiries or call 08457 48 49 50.

Bus

For information about London Buses please visit the TfL website

Taxi

There is a taxi rank down the hill from the station

Tickets and information

Ticket office

Ticket office opening times:

  • Monday – Friday 06:15 – 21:30
  • Saturday 06:15 – 21:30
  • Sunday 07:15 – 21:30

Ticket machines

Can be found by:

The Brighton Yard exit

The Grant Road exit

The St John’s Hill exit

Toilets and baby care

Available on the upper level, near the Brighton Yard exit.

Lost property

If you lose an item on a train, please contact the train company.

For items handed in at the station, please call the lost property team on 0207 978 5448.

Lost property is open: Monday to Friday 07:30 – 19:30

Waiting room

Waiting rooms are located on platforms 1/2, 9/10 and 13/14.

There are seats on all platforms.

Wi-Fi

Wi-Fi is not available at this station.

Cash machines

There are ATMs located on the Footbridge by Platforms 11/12 and in the Subway Level 15/16.

Photo booth

Can be found on the footbridge above platforms 6/7

Water fountains

Situated on the overbridge between Platform 17 and the Brighton yard entrance. There are 2 additional fountains located in both Waiting Rooms on Platform 9/10 and 13/14.

Coronavirus information: Book passenger assistance as you normally would. Please wear your own face covering and our staff will do likewise, this reduces the risk to you and our staff. If you don’t wear a face covering this will limit our ability to help you. If you do not have your own face covering we will provide a face covering for you. At our stations we have face coverings (including visors) and hand sanitiser available to help us help you.

Click on the link below to search for food, drink and shopping outlets at Clapham Junction station.

Clapham Junction

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