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Training and development

We’re proactive in empowering employees with the knowledge to help them progress

We believe that investing in our people is one of the most effective ways of improving the safety, reliability and efficiency of the railway.

We also know that it’s vital to get each individual’s training programme just right. That’s why we’ve set up our own state-of-the art training and development centres, with almost all our training and development delivered by our own people.

Railway maintenance training

Our maintenance workers inspect the condition of track, fences, structures, electrification plant and signal equipment on the railway, then make any necessary repairs. We run 11 maintenance training centres across the UK, with 110 trainers who are all former maintenance workers themselves. All those attending learn how to work safely, and then take specialist courses for their specific roles.

Our training facilities

We take training our people very seriously, with 26 modern training centres across the UK

Training signallers

Before starting work, each of our signallers completes a nine-week training course. It’s mostly classroom-based but with some real signal box experience. We have two training centres in Watford and Leeds, where our signallers get the most up-to-date training, including computer-based materials and signal panel simulators.

Professional development

We offer a range of programmes that meet national standards and are accredited by a university, college or professional body. We provide job-related training at all levels, including:

  • Masters degrees
  • Bachelor degrees
  • Professional Diplomas
  • Higher National Diplomas (HND)
  • Higher National Certificates (HNC)
  • National Vocational Qualifications (NVQ).

Leadership development

Our leadership programmes develop people for management positions at all levels across the business. We have invested significantly in our Westwood development centre and our partnership with the University of Warwick.

We develop and deliver programmes for thousands of our managers every year to equip them with the skills, capabilities and strategic knowledge they need to help achieve our ambitious goals and targets. This has strengthened our capability to set performance targets, review progress and to coach, motivate and support our people.