Our business areas

You matter to our business areas

Every one of us plays a vital role in Putting our Passengers First. Together, we are all responsible for running, maintaining, and developing Britain’s railway for millions of passengers and freight users.

Discover where you could fit in


At the heart of the rail network are our teams running the day to day operations. From signallers in our regional Rail Operating Centres and lone signal boxes. From incident response teams that help reopen any part of the network that’s blocked, to level crossing managers and station customer service teams. Our wide-ranging service manages all the systems and processes that keeps the rail-network running safely.


We look after the day-to-day upkeep of the rail network. Our maintenance teams are out day and night, in all weathers making sure that every part of our infrastructure – such as signals, track and bridges are maintained and in good working order.


Our engineers are shaping the future of rail travel. Driving change and constant improvements, they focus on delivering for our passengers and freight users.

Our engineers are involved in incredible redesigns such as Birmingham New Street station, through to implementing digital technology which will revolutionise the passenger experience.

You can join us in a wide variety of engineering roles, from commercial to design, electrical, to mechanical. Because, when you have as ambitious a programme of modernisation to deliver as we do, “engineering” really does offer a lot of opportunity.

Professional services

Our professional services teams play a vital role behind the scenes, providing support and expertise for our wider business areas and our passengers.

Whether you’re in marketing, human resources, IT, logistics, project management, finance, property, legal or business strategy, you’ll matter to millions.

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