London King's Cross
In the heart of London
A core hub for travel, dining and memorable experiences. It’s the home of platform 9 3/4 for Harry Potter’s Hogwarts!
London Kings Cross station, Euston Road, London, Greater London, N1 9AL
Open in Google MapsLift information:
The lifts are also out of order between the main concourse and the First Class Lounge. Passengers can access the lounge or Mezzanine level from the lift by Pret or escalators by Starbucks.
August Bank Holiday weekend 2026:
Starting at 22:00 on Saturday 29 August, continuing all day on Sunday 30 August, and finishing at 08:00 on Monday 31 August, major East Coast Digital Programme (ECDP) engineering work will be taking place between London Kings Cross and Peterborough. During this time, no trains will be able to run between Potters Bar and Peterborough / Royston, and between Stevenage and Hertford North. This will significantly disrupt local journeys, and also longer distance journeys on the East Coast Main Line between the north-east and London Kings Cross. More information and travel advice can be found on our engineering page.
At a glance
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Monday – Friday: 06:00 – 22:00
Saturday: 06:00 – 22:00
Sunday: 07:45 – 22:00
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Ticket buying and collection
Ticket Office
In the Main Concourse opposite the shops
Monday – Friday: 06:00 – 22:00
Saturday: 06:00 – 22:00
Sunday: 07:45 – 22:00
Collect tickets at ticket machine
Ticket Hall, off of Main Concourse
- There are ticket counters here
- There is a Low-Level counter here
- There are no induction loops indicated at this counter
- There are no ticket machines here
Ticket machines, Main Concourse
- There are ticket counters here
- There is no Low-Level counter here
- There is an induction loop at the low-level ticket counter
- There are ticket machines here
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket machines
Ticket machines, Corridor to Main Concourse
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls may be at a suitable height for some people
Ticket machines, Main Concourse
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Oyster
No
Yes
Yes
Smartcards
No
No
Station facilities and services
Yes
Available
Available
Available
Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
No
Monday – Friday: 07:00 – 23:00
Excess Baggage Company
020 3468 4690
Monday – Friday: 09:00 – 17:30
Excess Baggage Company
0330 024 0215
Available
Located on the main concourse
Unavailable
Key information
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Step-free access Step-free category A: Compliant step-free access to all platform(s)
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Station accessibility
Step-free category A, Compliant step-free access to all platform(s)
This is a Category A station. This station has step-free level access to all platforms.
Lifts also provided between concourse up to the Mezzanine and down to the London Underground ticket hall.
The Assistance Meeting Point varies – please check with your operator.
- Ticket barriers, Station Concourse
- Ticket barriers, from Platforms 6, 7 & 8 (Exit)
- Ticket barriers, Platforms 0-8
Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
Yes
Ramps are kept at this station to provide assistance
There are tactile warnings on all platforms in use
Available
Customer information desk Located on the main concourse, left of the travel centre. Please check the opening times on National Rail Enquiries website
Customer information Point
Available
The first class lounge is located on the mezzanine level, accessed by lift under the departure boards or via an escalator near the information point.
First Class Lounge
Available
When the customer information point is closed, go to the contractors reception next to Leon food outlet located under the train information boards.
Assistance Meeting Point
Induction loops are only in Help Points
Yes
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-
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Help Points: Help Points are available inside and outside this station
Staff assistance
Monday – Friday: 05:00 – 01:36
Saturday: 05:00 – 00:36
Sunday: 05:30 – 01:36
Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.
Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff.
It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:
London North Eastern Railway – 03457 225 225 [Option 3 then Option 4] textphone 0800 975 1052 or you can complete the web form at www.lner.co.uk/customer-service/contact-us/assisted-travel/ Open Monday – Saturday 08:00-20:00, Sunday 10:00-20:00
Hull Trains – FREEPHONE 0800 316 1323
Grand Central – 08440 8110 072
Great Northern – 0800 0582 844
Yes
0800 022 3720
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Yes
- Help Points are available inside and outside this station
- All Help Points have induction loops
Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.
Yes – from information point
Yes – from help point
Yes – from ticket office
DepartureScreens
Announcements
ArrivalScreens
Announcements are made both visually and audibly
Help is available at the Rail Information Point in the centre of the Main Concourse.
Toilets and baby changing
Toilets
The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
Male toilet, Mezzanine Level
Female toilet, Mezzanine Level
Male toilet, (LNER)First Class lounge
Female toilet, (LNER) First Class Lounge
Accessible toilet, Mezzanine Level
Accessible toilet, (LNER) First Class Lounge off of South Concourse
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Baby changing facility, Ground Floor South Concourse
Female toilet, Ground Floor South Concourse
Male toilet, Ground Floor South Concourse
Accessible toilet(1), Ground Floor South Concourse
- This toilet is not accessed with a RADAR key
Accessible toilet(2), Ground Floor South Concourse
Changing Places toilet, off of South Concourse
- This toilet is not accessed with a RADAR key
- The toilet entry handles may be operated by most people
Baby change facility, Mezzanine Level
Lifts
Lift 6, Footbridge to Platforms 6 & 7 Mobility Impaired Person
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.9m wide
Lift 7, Footbridge to Platform 8 Mobility Impaired Person
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.9m wide
Lift 1, Western Concourse (Behind Pret a Manger) Mobility Impaired Person
- There are audio announcements provided inside this lift only
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Lift 2, Western Concourse behind Starbucks Mobility Impaired Person
- There are audio announcements provided inside this lift only
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift M, Concourse to First Class Lounge
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Lift for Fullers Pub only, Lift T, Accessible
- There are no audio announcements or they are not audible in this lift
- Lift controls may not be accessible to some people
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.9m wide
Lift 3, Footbridge to Platforms 0 & 1 Mobility Impaired Person
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths 1.1m wide
Lift 4, Footbridge to Platforms 2 & 3 Mobility Impaired Person
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.9m wide
Lift 5, Footbridge to Platforms 4 & 5 Mobility Impaired Person
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.9m wide
Getting to and from the station
Car parking
near Taxi Drop- Off Pancras Road
There is/are 3 accessible bay(s) available at this car parking location
3
There is accessible parking outside the station
Parking is short stay
The car park bays measure 2.4 x 4.8m & 1.2m zone front & at least 1 side
There are no roadside bays
There are No EV Charging points available in the accessible bays
There are no EV charging points in standard parking bays
Ramps can be deployed from the rear and side of a vehicle
There is a Help Point close to the accessible parking
Station Car Park
CP Plus
- 0207 431 4001
- –
- –
- https://www.nationalrail.co.uk/
- Monday to Friday: Specific Hours
- Saturday: Specific Hours
- Sunday: Specific Hours
322 spaces
Parking charges apply
Drop-off / Pick-up points
There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.
There is a Disabled Meeting Point on the station concourse (near the Customer Information desk) where disabled passengers coming into the station can be picked up.
Taxi Drop-off Point, Pancras Road (Island area)
- This is a drop-off point only
- There is space for up to 5 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
- There is no Help Point close to the drop-off and/or pick-up point
Drop-off Point, Pancras Road (Station Side)
- This is a drop-off point only
- There is space for up to 5 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is on the same side of the road as the station
- There is no Help Point close to the drop-off and/or pick-up point
Cycling
Bicycle storage
204 spaces
Stands
Platforms 1, 8 & 9
Yes
Yes
Transport links
Tube, Metro and Tram links
N/A
Bus
There are bus stops in streets surrounding the station on Euston Road, Goods Way and York Way. More details at https://www.nationalrail.co.uk/posters/KGX.pdf
Accessibility on London Buses
All Transport for London buses are accessible by step free access on Transport for London's website https://tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs
More information about Transport for London buses can be found at https://tfl.gov.uk/modes/buses/
Taxi
Taxi Rank, Pancras Road
- The taxi rank is partially covered
- Ramps can only be deployed from the side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis only pick up at this taxi rank
- The Taxi rank is on the same side as station
Airport
Connections from LUL available
At the station
Lounges and waiting areas
Available
All platforms are partially or fully covered with a canopy.
Family Lounge, main concourse
Elphick Room Mobility Assistance Lounge, off of the Main Concourse
- The doors to the waiting room are automated
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated and cooled
- There is a Help Point close to the waiting room
- There is seating within view of the Customer Information Screen but not of trains in the waiting room
Unavailable
Monday – Friday: 07:00 – 21:25
Saturday: 08:00 – 20:15
Sunday: 09:00 – 20:15
Between Monday 26 January and Monday 30 March 2026, the First Class Lounge at London Kings Cross will be closed for major refurbishment and improvement work. You can read more about this on the LNER website.
Tickets accepted in LNER First Class Lounge:
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the LNER route
- Any LNER First Class packages
- First Advance (routed LNER & connections)
- LNER First Class Reader Offer (routed LNER & connections)
- LNER First Class Flat Fare (routed LNER & connections)
- LNER Rewards First Class Leisure Single (routed LNER & connections)
- LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
- Inclusive Tour Tickets (eg. Superbreak)
- Weekend First
Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
Facilities: Toilets. TV. Air charge for mobile phones.
Refreshments: Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
Wi-Fi: Yes
Showers: No
First Class lounge(LNER), off of the South Side Concourse
- The First class lounge is capable of being heated and cooled
- There is seating with a view of customer information screens but not trains in the First Class lounge
- There is only bench seating
- There is no Help Point close to the First Class lounge
There is no quiet room at this station
There is no multi-faith room at this station
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The platforms are level with the Main Entrance of the station
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There are tactile warnings on all platforms in use
Platform facilities
There is/are 11 platform(s) at this station
The platforms are level with the Main Entrance of the station
There are tactile warnings on all platforms in use
Platform 0
- There is no seating on this platform
- There is a Help Point close to this platform
Platform 1
- There is no seating on this platform
- There is a Help Point close to this platform
Platform 2
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 3
- There is no seating on this platform
- There is a Help Point close to this platform
Platform 4
- There is no seating on this platform
- There is a Help Point close to this platform
Platform 5
- There is no seating on this platform
- There is a Help Point close to this platform
Platform 6
- There is no seating on this platform
- There is a Help Point close to this platform
Platform 7
- There is no seating on this platform
- There is a Help Point close to this platform
Platform 8
- There is no seating on this platform
- There is a Help Point close to this platform
Platform 9
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is a Help Point close to this platform
Platform 10
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is a Help Point close to this platform
Help and support
- DepartureScreens
- Announcements
- ArrivalScreens
- Yes – from information point
- Yes – from help point
- Yes – from ticket office
Yes
Help Points are available inside and outside this station
Induction loops are only in Help Points
Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.
Yes
Announcements are made both visually and audibly
Yes
There are information points
There is printed information available
Monday – Friday: 05:00 – 01:36
Saturday: 05:00 – 00:36
Sunday: 05:30 – 01:36
Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.
Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff.
It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:
London North Eastern Railway – 03457 225 225 [Option 3 then Option 4] textphone 0800 975 1052 or you can complete the web form at www.lner.co.uk/customer-service/contact-us/assisted-travel/ Open Monday – Saturday 08:00-20:00, Sunday 10:00-20:00
Hull Trains – FREEPHONE 0800 316 1323
Grand Central – 08440 8110 072
Great Northern – 0800 0582 844
British Transport Police
For assistance speak to any member of station staff or contact the British Transport Police on 0800 40 50 40 (24 hours) or text 61016. In an emergency call 999.
Shop, Eat & Explore
Train operators at this station
Train operators sell tickets and provide the train services.
Train operators at our station are:
- London North Eastern Railway – trains between London, Yorkshire and Scotland
- LUMO – trains between London and Edinburgh
- Grand Central – trains between London, Yorkshire and Sunderland
- Hull Trains – trains between London, Stevenage and Hull
- Great Northern – trains between London and Cambridge