A major transport hub

Reading station is one of the busiest rail hubs in Britain, used by about 17 million passengers a year. It’s the second busiest interchange station outside of London, second only to Birmingham New Street, with nearly four million passengers a year changing trains at the station.

Reading underwent a phase of major transformation from 2009, adding five new platforms, new retail facilities and a new footbridge three times the size of the original, with escalators and lifts providing step-free access to all platforms.

The station was officially opened by Her Majesty The Queen in July 2014, after being completed a year ahead of schedule.

Explore the information on this page and across our social channels to learn more about Reading station.

Tickets and travel information

National Rail Enquiries
03457 48 49 50

Textphone: 0345 60 50 600
Welsh language line: 0345 60 40 500

Station enquiries

General station enquiries: 03457 11 41 41

Find your way around using the Reading Station Map

British Transport Police

The British Transport Police office is on the main concourse.

For assistance, speak to any member of station staff or call 0800 40 50 40 (24 hours). In an emergency call 999.

British Transport Police in our stations


Improving access

Access for All is a £370m programme to improve accessibility at train stations by introducing lifts and ramps.

Access for All