We’re improving accessibility at Crawley station as part of the Access for All programme.

The £3.9m improvement will see two new lifts and a new footbridge installed to provide obstacle free, accessible routes to and between both platforms for the first time at Crawley.

This will make travel between the station entrances, ticket office and platforms much easier for customers with reduced mobility, as well as those with children, heavy luggage or shopping.

Dates and times of work

Work started in January 2020 with the project planned to finish in Autumn 2020.

Most of our work takes place Monday to Friday during daytime hours (07:00 – 19:00) but there may be occasions where, due to the nature of the work, we have to work overnight or during weekends, when trains are not running.

We understand the effect our activities may have on the local community and we can assure you that our teams are briefed on working responsibly.

We will endeavour to keep any noise to an absolute minimum, though some disturbance may be unavoidable due to the nature of the work.

Public information session

To help inform passengers and local residents about the work, its benefits and some temporary changes in and around the station as a result of the project, we held a drop-in session on 15 January 2020, with representatives from the project team.

Posters are also on display in and around the station to provide further information on this work. These include artists impressions and diagrams of how the station will look upon completion.

Station car park part closure

From January until the end of the project we need a part closure of the station car park, with a total of 50 spaces out of action for the duration of the work. This has allowed us to establish a welfare and storage compound to maintain the safety of both members of the public and our contractor working on site.

Changes to walking routes

For the duration of the project there are closures of the areas of both platforms where we are installing new staircases and lift shafts. These areas of the platform will be closed to passengers, including the walking route to the Arora Hotel via Platform 2.

Impact on rail services

There will be no direct impact on rail services as a result of this project. Any jobs that can’t be completed while trains are running will take place at times when the railway is already closed for work elsewhere.

Please continue to check before you travel by visiting the Thameslink, Southern, or the National Rail Enquiries' website.

The Access for All programme

Funding for this programme has been provided as part of the Department for Transport backed “Access for All” programme which aims to provide obstacle free, accessible routes to and between platforms. More than £300m has been secured to continue with the Access for All programme over the next five years.

For more information visit our Access for All page.