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Coronavirus

Face coverings

When travelling by train, you must wear a face covering unless exempt.

In line with government guidance, face coverings are now compulsory on all public transport and in rail stations. We're reminding passengers that to protect yourself and others, you must wear a face covering unless exempt. Fines may apply.

Find out more about face covering exemptions

Travel with confidence

We know how important it is that you feel safe and supported during your journey with us.

Find out how we're working hard to keep you safe from coronavirus when you travel through our stations.

Travel advice

Temporary timetables are being introduced across the network to help passengers to plan their journeys more reliably. Services will focus on providing trains for key workers, school children and those who cannot work from home. Check before you travel.

Please continue to follow government guidance when travelling.

To protect yourself and others, you must wear a face covering, unless exempt. Fines may apply.

Covid-19: Don’t travel if you have symptoms.

Buy your ticket online and get it on your mobile or on a Smartcard if available.

Planning a journey

When planning your journey by train please follow this guidance:

  • buy your ticket online and get it on your mobile or Smartcard if available
  • Due to the coronavirus pandemic, train services may be cancelled at short notice. Please check before you travel by visiting National Rail Enquiries or your train operator's website.

On a journey

During your journey by train please follow this guidance:

  • to protect yourself and others, you must wear a face covering, unless exempt. Fines may apply.
  • go online to book tickets and use contactless payments wherever possible.

We’re working with the government to make sure we’re doing the right thing for everybody’s health. If official advice changes, we will let you know how this might affect your journey.


Protect yourself and others by downloading the NHS app

Screengrab of NHS test and trace app

NHS COVID-19 app for England and Wales

Screengrab image of NHS test and protect Scotland app.

NHS Protect Scotland app


Let's get back on track

Whether you’re meeting up with loved ones or planning your next adventure there’s no better way to travel than by train.

Visit National Rail Enquiries

A man and woman embrace at a railway station with the text 'together again'

Page last updated Thursday 6 January 2022.

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