Travel with confidence
We know how important it is that you feel safe and supported during your journey with us. That’s why we’re working hard to keep you safe from coronavirus when you travel through our stations.
Some train companies are continuing to operate an amended service. Please check before you travel.
Planning a journey
When planning your journey by train please follow this guidance:
Buy your ticket online and get it on your mobile or on a Smartcard if available.
Check before you travel by visiting National Rail Enquiries or your train operator’s website.
Wear a face covering if you can, as a courtesy to others.
On a journey
During your journey by train please follow this guidance:
- go online to book tickets and use contactless payments wherever possible
- wear a face covering if you can, as a courtesy to others
- wash your hands often with soap and water for at least 20 seconds before and after your journey. If soap and water are not available, use an alcohol-based hand sanitiser
- avoid travelling if you feel unwell or have symptoms of Coronavirus.
Travelling to or within Scotland and Wales?
Different restrictions may apply.
Let’s get back on track
Whether you’re meeting up with loved ones or planning your next adventure there’s no better way to travel than by train.
Page last updated: Wednesday 9 March 2022.